STORIS Software

4.42 / 5 (31)

Our advisors have recommended this product 10 times in the last 30 days

About STORIS

STORIS provides integrated retail software solutions for furniture, bedding, and appliance retailers. STORIS has been serving the home furnishings industry for 30 years. STORIS’ technology platform enables retailers to implement a Unified Commerce Strategy to manage the customer experience across in-store and online shopping channels.

STORIS’ solutions are designed to add substantial efficiency across daily operational processes including POS, Inventory, Mobile POS, eCommerce, Merchandising, Logistics, Deliveries, Purchasing, Customer Service, Accounting, In-Store Kiosk, Customer Experience Management (CXM), Business Intelligence and more.

The system can be deployed in the cloud with a subscription or on-premise server with a one-time lice...


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Supported Operating System(s):

Windows 7, AIX, Web browser (OS agnostic), Windows 2000, Windows 8

31 Reviews of STORIS

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(16)

16

4 stars

(11)

11

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

November 2017

Jack from JPL Design

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

It's a quick and efficient software.

Pros

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

December 2016

Richard from Shelley's Stereo Video

Company Size: 11-50 employees

Industry: Consumer Electronics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Modular and Flexible - Transactional Accounting for Other Industries Too

We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books

Pros

Modularity - Use only what you need. Flexibility - Create custom reports needed by your industry and business, easily. Robust, no downtime to speak of. Upgrades included at no charge. Amazing, attentive, professional and caring staff.

Cons

Absolutely - and I am tough - not even one negative thought about the company or its software

Response from STORIS

Replied January 2017

Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.

February 2018

Sheila from Arhaus

Company Size: 501-1,000 employees

Industry: Furniture

Time Used: Less than 12 months

Review Source


Ease-of-use

3.0

Functionality

3.0

February 2018

STORIS is a mess

Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.

Pros

The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.

Cons

Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process. For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example

Response from Nancy

Replied March 2018

Thank you for your review on Software Advice. We are sincerely disappointed to hear of your experience. After researching your issues with your ERP Administrator, it was confirmed that the issues you experienced logging in were due to insufficient licenses. The number of STORIS licenses our customers elect is outside of our control. In addition, we offer unlimited free webinar training for each area of the system. Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart. We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed. Sincerely, Nancy Figueras, STORIS Client Advocate Supervisor

May 2020

Anthony from Bacon's Furniture

Company Size: 51-200 employees

Industry: Furniture

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

May 2020

Storis Review

Pros

Storis has an extensive menu that help manage every area of our business.

Cons

Very expensive software and complex without training.

Response from STORIS

Replied May 2020

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. We would be happy to assist with any of your training needs. We offer unlimited free webinar training for each area of the system. -Nancy Figueras STORIS Manager, Client Relations

May 2019

Jordan from Quality Furniture & Appliance

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

May 2019

High quality but sometimes challenging to work with

Our company is easily able to be scaled thanks in part to the software. We also have not found a solution to our unique financing model and Storis is the best out there for the time being. We have seen tremendous gains in efficiency and they are highly responsive which is greatly appreciated. We have seen volume increase and efficiency increase which is obviously a strong return.

Pros

Inventory management basic product is incredible. Sales orders are the focus and places high emphasis on this function. Client services help team is phenomenal and they are always trying to push themselves to do better. I also appreciate that their corporate culture is solid and they work hard to earn your business.

Cons

Many aspects are cost prohibitive as their pricing can vary wildly when you need "custom" work. Failure to integrate with other technologies in lieu of developing their own software is a trap a lot of these companies fall into which limits capability and cost. Through the process it is easy to feel like you are too small a company to work with them and you are being nickle and dimed.

Response from STORIS

Replied May 2019

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Nancy Figueras Client Advocate Supervisor