

Agiliron Software
About Agiliron
Agiliron Pricing
Premier: $99 billed monthly or $79/month billed annually Enterprise: $199 billed monthly or $169/month billed annually Global Enterprise: $299 billed monthly or $249/month billed annually
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
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Agiliron User Reviews
OVERALL RATING
Showing 1 - 5 of 33 reviews
Matthew
Verified reviewer
Company size: 11-50 employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
March 2019
Extremely versatile solution for complex business
Agiliron has helped our business grow dramatically, and consolidate our operations across many different vendors and sales channels. From regular eCommerce shipments, to vendor fulfillment, wholesalers, and even 3PLs we can keep all our orders and inventory data in one place which lets us manage many different relationships with comparatively small staff. The complexity of what Agiliron can do is generally intimidating to new staff and it can take a while to get them acquainted with the system, but once they understand it runs very efficiently and their customer service is very responsive when issues or questions arise.
Pros
-Connects us to Amazon, eBay, Shopify, CommerceHub and EDI systems. Collects orders from all those sources as well as in-store and phone orders into one place, allowing for easy shipping and sales tracking. -Connected systems let our customer support personnel easily find accounts and orders and attach records from service calls. -Developers work to create tools for new business needs as they arise.
Cons
-System complexity requires extensive training for new staff -Requires multiple steps for most common operations
Mike
Verified reviewer
Company size: 2-10 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
May 2021
MOVED FROM QUICKBOOKS DESKTOP TO AGILIRON
Pros
(1) Best value for the money. (2) Onboarding process is great. (3) Staff training is great. (4) Centrally managed inventory for multiple stores/warehouses and multiple sales channels. (5) Inventory includes ability to enter SEO information and product images (used with B2C/B2B/POS channels), maintain multiple vendors for each product, and several other features which we have yet to implement. (6) CRM is good. (7) Ability to perform bulk updates is great. (8) Moving to Agiliron allowed us to standardize our inventory throughout the organization.
Cons
(1) Learning curve is steep. We have leaned heavily on Onboarding team. (2) Product requires multiple steps to perform the same tasks compared to QuickBooks. (3) Agiliron interface is not very intuitive. Its focus is on looking up information versus creating new transactions or list items. (4) Support is slow to respond to requests outside of the simple. (5) The online Learning Center does not give good directions in the How-To sections. (6) CRM side does not allow creation of Quotes for Leads and Prospects, only Customers. (7) Built-in reports are lacking, and common reports are missing (e.g., Customer A/R Aging Report, Product Margin Report). (8) Payment Terms do not do anything. They are just another list item. If a customer has terms of 1% 10 Net 30 and they pay within the 10-day discount window, Agiliron will just treat the payment as being short, leaving a balance due. You must reopen the original invoice and enter the discount manually, line-by-line, for each product before you post the customer payment. This is not efficient and is time-consuming. (9) QuickBooks Desktop is not updated for each change to an order. Sales are not posted until the sale is paid in full. If you change the point upon which the import occurs, you will have issues in Agiliron. We have been told that Agiliron integrates better with QuickBooks Online. This should not be the case if you advertise that your software integrates with both online and desktop versions.
Reasons for switching to Agiliron
We have 2 retail stores, each in a different city. Since 2010, each store used QuickBooks Enterprise with Advanced Inventory. Both stores carry the same inventory items, although some may come from different vendors. Each store used its own QBES company file and maintained its own inventory which meant we had several issues with inventory (multiple SKUs for the same items, sales prices differed between stores, units of measure were different). The stores could not see what was in each other’s inventory. Our inventory has approximately 8,000+ SKUs, with half of that inventory being matrix items. We also needed a more robust B2B online ordering solution for our regular customers, along with a way to centrally manage inventory among all sales channels. We looked at several 3rd party solutions and finally decided on Agiliron.
Brian
Company size: 2-10 employees
Industry: Sporting Goods
Time used: Less than 2 years
Review Source: Capterra
June 2022
Lots of Bang for the Buck!
We are a small sports equipment distributor in the United States. Our products are manufactured in Asia and distributed through sporting goods dealers, retail through our website, and a small inside sales team. We used Sales Order for many years and were satisfied with its capabilities, but the customer service was non-existent. After long and arduous research of other ERP/Order processing platforms, we switched to Agiliron in December 2020. Agiliron's mission is to respond to all customer requests within 24 hours and has proven true 100% of the time. The software is easier to use, and the customer service is exceptional. The onboarding process was thorough and methodical, and our customization needs were handled quickly and efficiently. Our account manager also helped to create customized email templates and account settings. We currently use the integration with Woo-Commerce and Quick Books and intend to use the Amazon integration soon. We highly recommend Agiliron for any size business, whether new or established.
Pros
The onboarding process, ease of use, and customer support.
Cons
I have not experienced anything that I can say I like least.
Reasons for switching to Agiliron
Lack of Customer Support
Taylor
Company size: 2-10 employees
Industry: Wholesale
Time used: Less than 12 months
Review Source
December 2017
Agilron Reveiw
I would not recommend this product for a small company. It would be helpful if it was for a large company selling this via the internet but we did not enjoy or experience.
Pros
This software was easy to navigate and get around on. There were allot of different functions you could use.
Cons
The customer service was not helpful. We would ask questions and did not hear back from them for weeks. We also did not like that you had to go to several different pages to get this done.
Ramesh
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 12 months
Review Source: Capterra
December 2021
Good Solid Choice
Good overall experience, the software can be customised significantly and support is good
Pros
Wide range of integrations and the integrations are solid and in depth. Formula based pricing options are really good Many features compared to alternatives Reasonable price considering the alternatives.
Cons
Software is localised for USA/Northern America. Weight/Date/Phone formats are all tailored to North America rather than Europe/Global. Payment processing options are also limited to North America
Reasons for switching to Agiliron
More flexibility and better integrations than the alternatives. I reviewed no less than 12 alternatives before settling on Agilirion. A lot of flexibility and customisation is possible in Agiliron comapred to the competition