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> Reviews of Toast POS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Toast POS is a good fit for you!

Source: https://www.softwareadvice.com/retail/toast-pos-profile/reviews/

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Toast POS Reviews

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[Overview](https://www.softwareadvice.com/retail/toast-pos-profile/)

Reviews

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# Toast POS User Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(325)

4

(114)

3

(43)

2

(16)

1

(55)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.7

Value for money

3.8

Functionality

4.1

* * *

### Pros

"No matter where I've implemented Toast, even when there were hiccups, customer support was always able to swoop in and provide the necessary resources to sort it out. Plus, they have one of the most expansive integrations stack in restaurant tech."

"The mobile app allows me to track Sales when I am off property right on my phone"

"The aspects I enjoy about Toast POS is the security, card payment options, mobile access, and restaurant management options."

### Cons

"My concern relates to the sales process, where key information about the installation requirements was inaccurate, and the subsequent handling of our refund request, which remains unresolved almost a year later."

"The toast system also blocks many QR code/mobile order payments for no apparent reason, which Toast states is a bug they’re working on, but of course, I never received answers for questions I posed on this matter."

"OOS items cannot be sold and do not show price when recalled from the POS station."

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Toast POS Reviews, Pros and Cons - 2026 Software Advice