All Partoo Reviews
1-25 of 49 Reviews
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Anthonio
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best Review Booster for your company
just incredibble.
PROSI find Partoo very user friendly and easy to use. It does not require a very skillful person to start using the app. I like the fact that you can personalize your review as it makes the customer feel more at urge to write a review. I guess what I like the most is the fact that they give training and make it an effort on making sure you understand how to use the app.
CONSI cant really pin point what needs to improve as it works better then all of the rest I have used. The live chat is so helpfull that if you have a problem you get a response almost immediately. The staff is so helpfull and friendly and it does not matter what part of the world you from they always give there 100% in getting you sorted.
Timothy
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Easy to use
l have had a very good response from my clients regarding reviews and also very easy to use
PROSI like PARTOO because it is easy to use , as you can send messages to a multiple clients so to give a good after sell service
CONSMy wording is limited to type on the SMS that is send out.
Tebogo
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Partoo review
We have seen more business as we get more numbers of reviews daily
PROSInstant reply from clients and multiple platform to use
CONSSome clients only give stars instead of writing a complements
Vendor Response
Thanks for your Partoo review! Your feedback is vital. Glad to hear your business is thriving with more daily reviews! Let us know if you need anything.
Replied July 2023
Giada
Arts and Crafts, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great innovative company
Great experience and follow up, but after the initial regular meetings I have not heard back. Maybe it would be nice to receive a quartely review of what I should change in my tags or posts to increase the visits to my websites
PROSI like the possibility to do posts and upload pictures. It's nice the idea of sending reviews request via sms but I've seen no one use it and also the barcode. It's extremely hard to get reviews in the spirituality industry. Easier for shops and restaurants, not appropriated after work of wellbeing or healing.
CONSMissing the possibility to post on instragram
Reasons for switching to Partoo
same price, more visits to my websites
Raguraman
Retail, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
The go to tool for Hyperlocal Strategy
I am very happy on the overall deliverables and wish the team all the best
PROSEasy to broadcast hyperlocal information across platforms especially Google My Business and Facebook and handle are ratings and reviews on these platforms in a single window.
CONSSometimes, the Reviews and Recommendations are not traceable and difficult to pick up a conversation or identify a review at a later date
Reason for choosing Partoo
Clarity of purpose and focus on key deliverable
Vendor Response
Hello Raguraman Thank you so much for this feedback. We aim to be the best solution offering an all-in-one platform, and we are happy you are benefit from both presence management and review management. Best, Partoo
Replied March 2023
Tomasz
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
very comfortable tool
managing a numeber of locations, review managment, posting and necessery changes
PROSall businesses in one place, review managment, alerts
CONSdooesn't work with typical local services such as yanosik
Cosmin
Automotive, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2023
Very useful system!
Great.
PROSEase of use and the fact that you can diffuse all the listings info to all platforms.
CONSThe analytics part could be improved, especially the visualisation part.
Sandy
Retail, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Boost your company today !!
Easy , quick and great reviews coming in - gain more clients and clients are impressed with how easy it is to use
PROSWow Amazing service that has help boost my client tell at my store, client trust the link and it is super easy to use - we have the app open on our desktops, so it is easy to access, and that SMS get delivered immediately to clients while in the store with us - clients are happy to review us!!
CONSNothing - it is easy to use, and it simple - sometimes client only put starts and don't write something, but still good for 5 stars better than nothing.
leon
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
awesome app
easy to use and great to get feedback on
CONSnothing as yet, works easy and easy to send
Vendor Response
Thanks for the review! Glad you find our app awesome and easy to use for feedback. We appreciate your positive experience
Replied August 2023
Mark
Verified reviewer
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Fantastic system
Superb, its literally got me to number 1 on google in my area, easy to use. Without a doubt wort the monthly cost.
PROSPartoo are helpful in guiding me through how to nail my google SEO, staff are always helpful ion our catch up calls, giving me tips on how to constantly do better
CONSIt's getting less and less common, but when I started using the system (1.5 years ago) I encountered a lot of French, on the website, in email communications and calendars links, not critical but a little annoying as I sometimes found it difficult to navigate/understand,
Carlos
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Con Partoo puedes ser líder en SEO Local
Tras haberlo utilizado en dos sectores totalmente diferentes, seguir las recomendaciones y la herramienta del equipo Partoo, permite aumentar tu visibilidad en Seo Local. Google es el escaparate de cientos de clientes, con Partoo puedes dejarte ver y, sobre todo, saber qué opinan de ti tus clientes. Cuáles son los puntos fuertes que añadir a los discursos y los de fricción. Recuperar clientes, trasladar la imagen de marca a la red.
PROSPartoo permite de forma cómoda y sencilla llevar a cabo la gestión de todos tus centros de forma centralizada, tanto en optimización de ficha como en gestión de reputación online. La posibilidad de habilitar templates, el filtrado por palabra clave, centro o Club. Poder lanzar Google Post de forma masiva. Analizar las estadísticas generales de cada club. Con Partoo puedes ser líder en SEO Local.
CONSDeberían añadirse los Google Productos de forma centralizada. La App con funcionalidades de la versión escritorio. Reporting personalizado por cliente, con análisis de competencia.
Marta
Supermarkets, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Solución que crece contigo
Es general es una plataforma que está en constante desarrollo y crecimiento, por lo que escuchan tus necesidades como cliente y son conscientes de que tienen margen de mejora en muchos aspectos y te ofrecen soluciones para cualquier problemática.
PROSSoluciones adhoc para nuestra empresa, con posibilidad de crear una API que se ajuste a nuestras necesidades. Plataforma intuitiva.
CONSLa categorización de los establecimientos podría tener mas opciones, como añadir listas secundarias o etiquetas para organización interna. Dashboard de estadísticas sencillo, se podrían añadir muchos otros datos tanto cuantitativos como cualitativos.
Victor
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Indispensable para gestionar las reseñas de Google
Estoy muy contento con la herramienta y el servicio prestado, la atención es excelente y se agilizan tiempos de respuesta.
PROSRápida e intuitiva, te permite ver la visibilidad de tus empresas en Google, así como gestionar las reseñas. Además, puedes dar determinados acceso para tienda para consultar las reseñas o responder si tienes un sistema descentralizado.
CONSMás datos, sobretodo poder comparar entre las tiendas.
Reason for choosing Partoo
Por la velocidad, la atención al cliente ([CONTENIDO SENSIBLE], ejem ;)) y porque necesitabamos mejorar el tiempo de respuesta de nuestros clientes.
Reasons for switching to Partoo
Con Google debía contestar de forma única para cada tienda y no tenía plantillas personalizadas ni datos de reseñas.
Esther
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Nos ayudan en nuestro dia a dia con nuestro trabajo
Gracias a partoo gestionamos con mucha facilidad el seo local de nuestras oficinas, nos ayudan en nuestro dia a dia a aclarar nuestras dudas y a solucionar las posibles "incidencias" de fichas duplicadas, etc.
PROSEs muy sencillo su uso y nos ayudan muchisimo en nuestro trabajo con las oficinas Tecnocasa. La facilidad de gestionar las fichas de google, las reseñas, añadir a los propietarios, etc.
CONSAl principio fue un poco "complicada" la integración del software con nuestros sistemas, pero enseguida todo ok!
Natacha
Furniture, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Facilita nuestro trabajo diario
Mi experiencia ha sido muy positiva desde el principio, tanto con la plataforma como con el equipo.
PROSPartoo es una herramienta muy práctica y sencilla de utilizar que posibilita ahorrar tiempo y recursos para gestionar algo tan complejo como son los perfiles de empresa de Google. La posibilidad de poder gestionar todo desde una sola plataforma resulta muy útil y necesario, sobre todo para empresas como la nuestra que cuentan con múltiples establecimientos.
CONSNo es costoso, pero debería haber más facilidades y posibilidades de adaptación cuando se añaden o se quitan establecimientos del total.
Reason for choosing Partoo
Me pareció muy sencillo de utilizar y el equipo humano es maravilloso y siempre se muestra dispuesto a ayudarnos a conseguir nuestros objetivos.
Andrea
Verified reviewer
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Aiutare i Clienti
Mi permette ogni giorno di aiutare i Clienti che lo chiedono e soprattutto complimentarmi con chi è meritevole di ricevere valutazioni positive dai Clienti stessi.
CONSNulla in particolare se non in alcuni momenti che le risposte alle recensioni non sono state prese in carico. Problema risolto in ogni momento con velocità ed efficacia da chi si occupa del software
Adolfo
Sports, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
La mejor herramienta para centralizar la gestión de SEO local
La experiencia general con Partoo es muy buena. Tanto por la facilidad de uso de la herramienta como por la relación con el equipo comercial y de soporte. I
PROSLo que más me gusta del software es la posibilidad de centralizar en una sola herramienta la gestión del SEO local de todos nuestros establecimientos y poder extraer datos agregados de todas nuestras ubicaciones.
CONSEcho de menos poder extraer de forma más fácil todo el dato en detalle y un panel de control general en el que poder ver toda la actividad de nuestros locales
Isabel
Automotive, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Gran aliado para la presencia online de tu negocio
La experiencia ha sido muy satisfactoria, nos ha permitido recuperar fichas y crear nuevas en tiempo record.
PROSEl servicio es excelente, cuentas con un equipo muy capacitado y dispuesto a brindar soluciones. Los tiempos de carga de información son muy eficientes y la plataforma muy amigable de usar.
CONSEl proceso de carga de la información o edición de los nombres de los puntos.
Reason for choosing Partoo
La promesa de configuración en tiempos más cortos y la buena referencia que Google nos dio de Partoo.
Vendor Response
Hola Isabel Muchas gracias por tu comentario, nos alegra ver que has disfrutado de tu experiencia con nuestra aplicación y del apoyo que recibes de nuestro equipo de expertos. Un saludo, Equipo de Partoo
Replied November 2022
Olga
Marketing and Advertising, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Adecco y Partoo
Mi experiencia general es muy buena. Estoy contenta con la herramienta.
PROSCuenta con una interfaz sencilla e intuitiva. A nivel de UX es muy óptima.
CONSEcho en falta alguna funcionalidad relacionada con alertas cuando usuarios de Google hacen cambios en las fichas que son de tu propiedad.
Vendor Response
Thanks for reviewing Partoo! Glad you find our interface simple and intuitive. We'll consider your feedback about alerts for Google listing changes. Feel free to reach out if you have more comments. Happy to have you onboard!
Replied July 2023
Luigi
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Fidelizzazione 5 stelle
Super esperienza di facile utilizzo
PROSLa semplicità di raccolta e gestione delle recensioni. Utilissima ed immediata app e suo utilizzo da mobile
CONSA volte trovo delle risposte partite in automatico senza averle messe io . Esempio grazie per la sua recensione..
Paolo
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Comunicazione di conoscenza
Sono molto soddisfatto del servizio, migliorerei l’attenzione sul cliente.
PROSLa praticità dell’utilizzo e il suo collegamento con i propri social personali
CONSOgni tanto si blocca la piattaforma e crei l’applicazione anche per i cellulari o tablet; intendo dire la stessa piattaforma che si utilizza sul pc
Vendor Response
Thanks for your review! Convenient use and social network connection are a plus. We're addressing platform stability. The mobile app is now created. Your satisfaction is vital; we're enhancing customer focus.
Replied August 2023
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Herramienta sencilla y con un gran potencial
Muy satisfactoria, con herramientas pendientes de activar con los nuevos proyectos y sacarles todo el partido.
PROSLa posibilidad de recopilar reseñas de todos los puntos de venta, para su posterior gestión y seguimiento.
CONSEn estos últimos meses hemos experimentado incidencias donde la información del local estaba actualizada pero no se volcaba la información de forma pública en la ficha de GMB. Se ha procedido a la notificación de este punto a soporte y el equipo ha sabido gestionar esto perfectamente, pero se demora la corrección y la información publicada no es la correcta...
Daniele
Supermarkets, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Strumento utile per impattare sulla customer journey
lo uso perche' e' il modo piu veloce e diretto per comprendere i feedback dei clienti e visitatori
PROSavere dati e verbatim per redigire piani di azione
CONSrisposte limitate; tempo èper rispondere
Ruggero
Consumer Goods, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Ottimo gestionale Recensioni clienti e web reputation
Ottimo il prodotto e le varie funzionalità implementate nel tempo
PROSLa velocità è la facilità nell'uso che é molto intuitivo
CONSNon saprei, per l uso che ne faccio va bene così.
Elena
Supermarkets, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Customer service AO
La facilidad para gestionar las reseñas de forma rápida y eficaz en tiempo real.
CONSTodo me parece correcto respecto a la gestión de reseñas