ID.me
About ID.me
ID.me Pricing
Please contact ID.me for pricing details.
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Risk Management Software
Most Helpful Reviews for ID.me
1 - 5 of 26 Reviews
Dr David M
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
ID.me Verification for Customer Discount
From initial contact and negotiations through implementation and post launch maintenance, the staff has been very kind and on demand ready to answer any questions we have and work with our internal teams quickly to address any needs that we have.
PROSEase of implementation into our existing processes and flows for customers was a huge factor in selecting ID.me, as well as ease of use for the end-user, our customers.
CONSNo cons whatsoever to date and we've been using ID.me for 2+ years
Reasons for switching to ID.me
Comparison of costs, benefits, and customer experience from past methods vs ID.me, ID.me won hands down due to their amazing software, pricing, and implementation assistance.
Vendor Response
Thank you so much David. You are an incredible partner to work with. We appreciate how you always come to the table open to new ideas and excited about ways to grow the partnership. Looking forward to our continued success. -Kristin
Replied June 2022
Tina
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Easy for EPCS
Great people, great support, great company.
PROSID.me has been continuously improving their product and it is far superior to the previous solution we had. I highly recommend ID.me.
CONSSometimes users think they are finished setting up their account and they are not. They don't see the continue button. I hear this is soon to be fixed.
Reason for choosing ID.me
Price and support.
Reasons for switching to ID.me
They quit doing the service.
Vendor Response
Thank you so much, Tina! I've enjoyed getting to work with you and experience your enthusiasm for identity proofing and wonderful suggestions to keep the process simple for providers. -Jessica
Replied February 2022
Shirle
E-Learning, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2022
How can this ID.me be able to identify someones profession even when given three documents?
Horrible ... this system is broken.
PROSNothing. It's amazing how there's no one who can actually use common sense in this company?
CONSThere needs to be someone who "thinks" and actually uses common sense in making decisions. Amazing how lacking this ID.me can be so unable to do what they are paid to do. Just amazing.
Dimple
Pharmaceuticals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Service
Overall, a positive experience.
PROSThe ease that users are able to get their identity verified, is efficient and allows for them to be on-boarded quickly.
CONSThe only complaint we have seen is with Yubikeys, there is an additional step required to login.
Reasons for switching to ID.me
We wanted an integrated solution.
Vendor Response
Thank you, Dimple! Your seamless integration allows for your prescribers to easily send e-prescriptions, within compliance. We appreciate your commitment to combating fraud and for ensuring a frictionless end user experience. -Jessica
Replied January 2022
Anthony
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Id.me is a great resource for many needs!
Overall the experience has been great, I wish I had taken advantage of these deals and discounts years before.
PROSThe features that I like most about this software is that it allows me to get discounts and deals on things that I use to pay full price for.
CONSA feature that I think should be improved is the way that the discounts and deals work, I believe they should be automatically taken when you click the link rather than put a promo code.
