IsoMetrix Software

3.47 / 5 (15)

About IsoMetrix


IsoMetrix is cloud-based governance, risk and compliance (GRC) management tool that helps identify, assess, monitor and manage risks faced by organizations on a daily basis. Designed for mining, oil and gas, logistics, financial, food and agriculture industries, it is a centralized platform offering various solutions to maintain environmental sustainability, enterprise compliance and occupational health and hygiene.

Key features of IsoMetrix include risk assessment, business continuity monitoring, internal audits and a legal compliance manager. It allows users to plan various procedures and precautions and quickly act against potential risks. Additionally, it comes with a configurable business intelligence dashboard, which provides real-time presentations of trends and interactions to facilitate decision making for businesses.

IsoMetrix is custom-built to match the requirements of businesses and can be accessed on any device through the web. The pricing is available on request and support is provided through phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of IsoMetrix

Average User Ratings

Overall

3.47 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(1)

4 stars

(8)

3 stars

(4)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-15 of 15 reviews

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October 2016

Abrie from UMS Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

October 2016

Great product, would like to use latest version, little pricy.

We have been set up very professionally at the start of the project and we have been using the software package for a few years now, however the package is good, the latest versions would have been first prize, if upgrades could be included in the development of the program it would be very nice, but as everything else, improvement comes at a price.

Pros

Captures relevant info as per our OHS system

Cons

Sometimes takes a long route to get what you want, bit rigid.

October 2016

Keabetswe from Sephaku Cement

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2016

Isometrix system

The system is a great tool to stored and manage data in the workplace. Its easy to use and can really improve the company's management on SHEQ.

Pros

The software is easy to use.

Cons

There are certain errors that sometimes occur when saving information.

March 2017

Ketiwe from Econet

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

March 2017

Moderate for time being

We are still learning to navigate around the system and have a lot to learn from the system. Otherwise if everyone gets licences it would be a lot easier to use the system.

Pros

It has a lot of modules to choose from and it is tailor made

Cons

N/A as we have not yet fully utilised the system

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2019

6 Years of time wasted

It was intended for managing resettlement data. So far, following 6 years of failed attempts to get the system functional, we still can't use it.

Pros

The fact that it (in principle) can be user modifiable. Unfortunately Isometrix management convinced the company to do everything in exceedingly complicated bespoke code locking actual users out of all design elements, so the one reason we recvommended it in the first place became null and void.

Cons

Mangement - some of us have become convinced there must be an intentional move to ensure the neverending flood of errors in the system keeps us coming back for more 'bespoke' fixes.

March 2017

Ruvimbo from Econet

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

March 2017

Isometrix Review

It has interesting capabilities, some of which we are still to explore. It could do with improvements to the auditing module.

Pros

The dashboards
Actions-email

Cons

Requires extensive modification to suit the standard audit requirements
Risk assessment cannot be pulled into an audit
Requires extensive data capturing
No detailed trail which shows performer/reviewer time stamp for audit files
Inability to "archive" audit file in non-edit mode
Does not permit more detailed time and resource budgeting and time planning
Does not spell check

March 2017

Ngonidzashe from Econet Wireless Zimbabwe

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

March 2017

IsoMetrix Experience

The ideal of what the system seeks to achieve is great. However, there is a great deal of modification that IsoMetrix had to go through for it to suit our business and this process is still ongoing. Stakeholder and Media Articles modules are now working well. Customer support is quite OK, all queries raised were resolved to date on these two modules.

Pros

User interface is great.

Cons

The number of modifications that the platform had to go through to match our business.

October 2016

hugo from umk

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

People make the difference

Software is one thing, but support, friendliness, understanding your requirements and then executing is a people thing.

Pros

it is functional and addresses its niches needs

Cons

none come to mind

October 2016

Chris from Foskor

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2016

Easy to understand and use

I have had a very pleasant experience with Isometrix. The system is so easy to use. You do not need a programming background to understand how the system works or to even add your own specs when needed. I attended the admin course and it was so informative that you fully understand how the system works, it really is that easy. It consists mostly of drag and drop and only here and there coding that needs to be done. The system is very user friendly and every user should be able to use the program even if they don't really use computers. Customer support is always fast to respond to your queries and try and get a solution. They also keep you updated on the status of your call. I would recommend Isometrix to companies for a real way to get your health and safety features and a reliable and trustworthy program.

March 2017

Tendai from Econet

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

March 2017

IsoMetrix Software Review

The software is quite a good product however customer queries take very long to be resolved. The product could also benefit from taking feedback from users.

March 2017

Stanley from Econet

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

March 2017

IsoMetrix Quality Review

The Systems has major shortcomings in terms of lack of systems uploads and requires a lot of manual imputing of data as you develop it. It should be upgraded to allow importing of data from the business into the system to reduce regorous manual labour. Some of the module should be based on best practice for example SHE , ERM, Audit; should have already existing generic maintenance modules which should only allow users to link up the modules to the organisational structure , activities etc . This will allow easy and effective utilisation of the system and return on investment

March 2017

Miriam from Econet Wireless

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Isometrix Review

The navigation around the system takes a while to master, however their features and functionality are really good , their dashboards are descriptive and their customer service top notch.

Pros

Its very comprehensive.

Cons

its not very easy to use.

October 2016

Gotsileone from Lerala Diamond Mine

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

IsoMetrix Review - Lerala Diamond Mine

Metrics Software Solutions need to have time with potential customers to let them know about all the available packages for IsoMetrix so that the customers can make informed decisions on their choices. Most of the maintenance modules need to be made standard with full time engagement of the client to its starts working when its handed as we spent more time working on these.

October 2016

Alex from LEZA Group

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

October 2016

IsoMetrix customer review

We use a bespoke IsoMetrix risk management module and an off-the shelf compliance management module. The agility of the software is the main reason why we selected IsoMetrix as our risk and compliance software provider.

March 2017

Daniel from Econet

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2017

IsoMetrix review

Generally support is a bit slow on problem resolution. There is generally lack of speed of problem determination and resolution

October 2016

Kethusitswe from Dwarsrivier Chrome Mine

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2016

Dwarsrivier

We are just finding each other at this stage they are showing signs of willingness to assist, since I took over the department.