Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.5 / 5
Customer Support
3.5 / 5
Functionality
3.5 / 5
Pros
"it is functional and addresses its niches needs"
"It has a lot of modules to choose from and it is tailor made"
Cons
"There are certain errors that sometimes occur when saving information."
"Sometimes takes a long route to get what you want, bit rigid."
"I can become overwhelming for a new user because there is just so much you can do using this software. It takes a bit of time to get familiar with using the different forms."
IsoMetrix Reviews
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February 2020
Reshma from Electrical Safety Authority
Company Size: 501-1,000 employees
Industry: Utilities
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
February 2020
A New Dawn in EHS Management
Excellent. great customer service and support. makes life as a EHS professional so much easier.
Pros
Gosh there are so many pros to this software. the first pro is that it can be tailored for the needs of your organization. There are so many different sustainability reporting functions, and you can easily pull reports from each of them. Doing Board reports and annual reports becomes very easy using this software.
Cons
I can become overwhelming for a new user because there is just so much you can do using this software. It takes a bit of time to get familiar with using the different forms.
Reasons for Choosing IsoMetrix
It had everything and more in terms of an EHS Management system
October 2016
Abrie from UMS Group
Company Size: 1,001-5,000 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
October 2016
Great product, would like to use latest version, little pricy.
We have been set up very professionally at the start of the project and we have been using the software package for a few years now, however the package is good, the latest versions would have been first prize, if upgrades could be included in the development of the program it would be very nice, but as everything else, improvement comes at a price.
Pros
Captures relevant info as per our OHS system
Cons
Sometimes takes a long route to get what you want, bit rigid.
March 2017
Ketiwe from Econet
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
March 2017
Moderate for time being
We are still learning to navigate around the system and have a lot to learn from the system. Otherwise if everyone gets licences it would be a lot easier to use the system.
Pros
It has a lot of modules to choose from and it is tailor made
Cons
N/A as we have not yet fully utilised the system
October 2016
Keabetswe from Sephaku Cement
Company Size: 51-200 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2016
Isometrix system
The system is a great tool to stored and manage data in the workplace. Its easy to use and can really improve the company's management on SHEQ.
Pros
The software is easy to use.
Cons
There are certain errors that sometimes occur when saving information.
March 2017
Ruvimbo from Econet
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
3.0
March 2017
Isometrix Review
It has interesting capabilities, some of which we are still to explore. It could do with improvements to the auditing module.
Pros
The dashboards Actions-email
Cons
Requires extensive modification to suit the standard audit requirements Risk assessment cannot be pulled into an audit Requires extensive data capturing No detailed trail which shows performer/reviewer time stamp for audit files Inability to "archive" audit file in non-edit mode Does not permit more detailed time and resource budgeting and time planning Does not spell check
March 2017
Ngonidzashe from Econet Wireless Zimbabwe
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
2.0
March 2017
IsoMetrix Experience
The ideal of what the system seeks to achieve is great. However, there is a great deal of modification that IsoMetrix had to go through for it to suit our business and this process is still ongoing. Stakeholder and Media Articles modules are now working well. Customer support is quite OK, all queries raised were resolved to date on these two modules.
Pros
User interface is great.
Cons
The number of modifications that the platform had to go through to match our business.
October 2016
hugo from umk
Company Size: 201-500 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2016
People make the difference
Software is one thing, but support, friendliness, understanding your requirements and then executing is a people thing.
Pros
it is functional and addresses its niches needs
Cons
none come to mind
October 2016
Chris from Foskor
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
October 2016
Easy to understand and use
I have had a very pleasant experience with Isometrix. The system is so easy to use. You do not need a programming background to understand how the system works or to even add your own specs when needed. I attended the admin course and it was so informative that you fully understand how the system works, it really is that easy. It consists mostly of drag and drop and only here and there coding that needs to be done. The system is very user friendly and every user should be able to use the program even if they don't really use computers. Customer support is always fast to respond to your queries and try and get a solution. They also keep you updated on the status of your call. I would recommend Isometrix to companies for a real way to get your health and safety features and a reliable and trustworthy program.
March 2017
Stanley from Econet
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
March 2017
IsoMetrix Quality Review
The Systems has major shortcomings in terms of lack of systems uploads and requires a lot of manual imputing of data as you develop it. It should be upgraded to allow importing of data from the business into the system to reduce regorous manual labour. Some of the module should be based on best practice for example SHE , ERM, Audit; should have already existing generic maintenance modules which should only allow users to link up the modules to the organisational structure , activities etc . This will allow easy and effective utilisation of the system and return on investment
March 2017
Daniel from Econet
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
March 2017
IsoMetrix review
Generally support is a bit slow on problem resolution. There is generally lack of speed of problem determination and resolution
March 2017
Tendai from Econet
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
1.0
Functionality
2.0
March 2017
IsoMetrix Software Review
The software is quite a good product however customer queries take very long to be resolved. The product could also benefit from taking feedback from users.
March 2017
Miriam from Econet Wireless
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2017
Isometrix Review
The navigation around the system takes a while to master, however their features and functionality are really good , their dashboards are descriptive and their customer service top notch.
Pros
Its very comprehensive.
Cons
its not very easy to use.
October 2016
Gotsileone from Lerala Diamond Mine
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
IsoMetrix Review - Lerala Diamond Mine
Metrics Software Solutions need to have time with potential customers to let them know about all the available packages for IsoMetrix so that the customers can make informed decisions on their choices. Most of the maintenance modules need to be made standard with full time engagement of the client to its starts working when its handed as we spent more time working on these.
October 2016
Alex from LEZA Group
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
October 2016
IsoMetrix customer review
We use a bespoke IsoMetrix risk management module and an off-the shelf compliance management module. The agility of the software is the main reason why we selected IsoMetrix as our risk and compliance software provider.
October 2016
Kethusitswe from Dwarsrivier Chrome Mine
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
October 2016
Dwarsrivier
We are just finding each other at this stage they are showing signs of willingness to assist, since I took over the department.