LogicGate Software

4.80 / 5 (5)

About LogicGate


LogicGate is a cloud-based SaaS solution that helps organizations automate their risk and compliance programs. Instead of depending on spreadsheets and email to handle the most critical risk and compliance activities, LogicGate centralizes and streamlines GRC processes—all within a no-code environment.

Unlike other GRC software solutions, LogicGate’s agile platform is built on a graph database- meaning it has more flexibility to evolve with your program over time. The highly configurable platform can easily be deployed to solve mission-critical GRC issues, such as Enterprise Risk Management, Compliance Management, IT Risk Management, Third-Party Risk Management, Policy Management, and Audit & Controls Management.



Read More

Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

5 Reviews of LogicGate

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

3.5

Ratings Snapshot

5 stars

(4)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-5 of 5 reviews

Do you use this product?Write a review

March 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Logic Gate as a Compliance Tracking Tool

LogicGate is the perfect place to track the components of an effective compliance plan.

Pros

I love the flexibility of this software. The administrative user can tailor the details of each workflow to fit very specific requirements. User permissions are also easy to manage.
We are taking full advantage of the ability to customize the work queue layouts and table reports to manage execution and communication of multiple aspects of our compliance operations.

Cons

Action item assignment and tracking is not intuitive. The tool is not meant to be a project management tool, but in the case of internal audits, for example, there is not a clean method to list, assign and track corrective actions. That being said, our customer rep worked closely with us to find a solution within the capabilities of the software to accommodate this requirement.

March 2019

Adam from Renaissance Electronic Services, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2019

LogicGate Embodies Customer Support

Positive! Once everything is setup, maintaining your repositories is super easy. Whether you're doing document management and want to track revisions, risk assesments and want to do quarterly reviews of an asset at a glance, or procedures for admins to follow; this software does it!

Pros

The people at LogicGate are some of the most responsive and able individuals you will ever work with. Whether email, chat, or phone call; you can always expect them to get back to you within a few minutes. The software itself truly helps create and maintain procedures, audits, and risk assessments. It is easy to use and straight forward to assign evidence requests to outside users, or even users who are not part of the GRC admins.

Cons

The configuration is pretty difficult. The support more than makes up for this, and if a problem occurs they generally update the documentation.

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Great Workflow Tool

LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out. The LogicGate support team is absolutely awesome, they always quickly respond to any questions and are extremely helpful.

Pros

The tool is very flexible to create workflows for many different use cases. The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures.

Cons

There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions.

January 2016

Joe from Health Alliance Plan

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

Improved our compliance processes

We had several outdated and manual compliance processes that were taking up a majority of our employees work day and issues were slipping through the cracks. We also weren't able to effectively report on the health of our compliance department or how we were complying with regulatory requirements to leadership and government agencies. LogicGate helped us turn our compliance program around and we now have the visibility needed to quickly answer government inquiries and provide the leadership team with the transparency they were requesting. Lastly, their team couldn't have been more responsive, anytime I needed to get ahold of them I could. It was a great all around experience and I very much enjoyed working with the professionals at Capria.

January 2016

Agnit from ErliBird Nest, Inc (http://erlibird.com)

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2016

Helps Improve Our Processes

We use LogicGate at ErliBird to automate several of our processes that previously required a lot of manual touch points. This has subsequently helped to reduce human error and make us all around more efficient. The team at Capria is always very helpful whenever we need guidance on the best way to setup our workflows.