Risk Cloud Software

Risk Cloud Software

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About Risk Cloud

LogicGate Risk Cloud® is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to your changing business needs and regulatory requirements. It combines a suite of purpose-built Applications with intuitive technology that allows risk professionals to form, evolve, and communicate a market-leading risk strategy. Risk Cloud helps risk and compliance leaders like you: - Go beyond the point solution with a risk and compliance management platform that scales - Keep pace with business and regulatory change - Automate your GRC program and shorten audit cycles - Build a centralized view of assets, risks, and controls - Unlock a proactive risk management strategy - Quantify and communicate risk within the business context - Connect your risk ma...
Quantify and communicate risk in the language every stakeholder understands — money.
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Risk Cloud Reviews

Overall Rating

4.74

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 32 reviews

User Profile

Tish

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2020

Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros

LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Cons

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Reasons for choosing Risk Cloud

By far the best support and customer service, most configurable tool with tons of application to our business processes.

Response from LogicGate

Hi Tish, Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership! -Chris, LogicGate Customer Success Manager

Replied April 2020

michael

Company size: 10,000+ employees

Industry: Logistics and Supply Chain

Time used: Less than 6 months

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2020

user of extensive structure and data content

Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pros

The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Cons

As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.

Reasons for choosing Risk Cloud

LogicGate offered the most flexibility for our own users and administrators to change the structure as our company adapts our own added requirements and reporting. The tool appears to be very capable to expand as we need. The ease of use after minimal training helps us with many global people being added into our extensive use case.

Reasons for switching to Risk Cloud

Sharepoint was limited for features and flexibility, while we were in need of combining several additional parts of the business into single repository with additional functionality.

Response from LogicGate

Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!

Replied April 2020

Catherine

Company size: 1,001-5,000 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

1

FUNCTIONALITY

3

June 2020

Incredibly hard to use despite having good features

Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Pros

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Cons

The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.

Zeynep

Company size: 1,001-5,000 employees

Industry: Broadcast Media

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

All in one risk management in cloud

Pros

Risk Cloud is a comprehensive yet advance risk compliance management platform that runs entirely in the cloud.

Cons

Not having a free trial period is a crucial missing aspect of the platform, also not having a free version is a serious missing point too.

Matt

Company size: 51-200 employees

Industry: Computer & Network Security

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2020

Grows With You

I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility.

Pros

Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them.

Cons

Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you.

Reasons for choosing Risk Cloud

The customer service team was exceptional and focused on making sure the relationship was a good fit. Whenever I had an idea, the customer success team would build a PoC for me within the day and guide me through how they did it. Additionally, they proved over and over again that while they would be there if I needed them, in most cases I would be able to perform most of the configuration myself.

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