LogicGate Software

4.75 / 5 (24)

Our advisors have recommended this product 4 times in the last 30 days

About LogicGate

LogicGate is a cloud-based SaaS solution that helps organizations automate their risk and compliance programs. Instead of depending on spreadsheets and email to handle the most critical risk and compliance activities, LogicGate centralizes and streamlines GRC processes—all within a no-code environment.

LogicGate’s agile platform is built on a graph database- meaning it has more flexibility to evolve with your program over time. The highly configurable platform can easily be deployed to solve mission-critical GRC issues, such as Enterprise Risk Management, Compliance Management, IT Risk Management, Third-Party Risk Management, Policy Management, and Audit & Controls Management.


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

24 Reviews of LogicGate

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(3)

3

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

March 2020

User Profile Picture

Tish from The Friedkin Group

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros

LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Cons

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Reasons for Choosing LogicGate

By far the best support and customer service, most configurable tool with tons of application to our business processes.

Response from LogicGate

Replied April 2020

Hi Tish, Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership! -Chris, LogicGate Customer Success Manager

April 2020

michael from Honeywell

Company Size: 10,000+ employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

user of extensive structure and data content

Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pros

The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Cons

As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.

Reasons for Choosing LogicGate

LogicGate offered the most flexibility for our own users and administrators to change the structure as our company adapts our own added requirements and reporting. The tool appears to be very capable to expand as we need. The ease of use after minimal training helps us with many global people being added into our extensive use case.

Reasons for Switching to LogicGate

Sharepoint was limited for features and flexibility, while we were in need of combining several additional parts of the business into single repository with additional functionality.

Response from LogicGate

Replied April 2020

Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!

November 2021

Tom from Shutterfly

Company Size: 10,000+ employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

LogicGate is a win!

LogicGate has been a big improvement over our previous GRC tool. It is easy to learn and use. The support team is fantastic!

Pros

Ease of use. It is so easy to build flows the way we want them. It is very easy to train new users, it is intuitive enough that some users started using it without training. It has allowed our team to engage the rest of the organization.

Cons

I really like this tool. Although it may not currently have every feature, it is not overloaded with features we don't need or want.

Reasons for Switching to LogicGate

We are putting more ownership on the control owners, risk owners and vendor relationship managers. Our old system was cumbersome and required our team to do most of the updates from emails. The ease of use gives owners more control and reduces the redundant work for our team.

June 2020

Catherine from Greensky

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Functionality

3.0

June 2020

Incredibly hard to use despite having good features

Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Pros

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Cons

The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.

November 2021

Daniel from Netsmart

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

November 2021

LogicGate Review

Great product, very helpful support. Lots of exciting features coming.

Pros

The no-code building. The product is easy to learn and use.

Cons

There is a bit of work to do in the reporting side. The ability to customize, color and make detailed calculation fields does not make it a stand-alone product, however the Power-BI integration has made more advanced reporting and calculations easier. The new features have a high cost. Once you sign up for the basic product there are quite a few add-ons (such as integrations) to the product at a hefty cost. My suggestion would be to allow all customers to use these features when they sign up. Paying for more use of the tool seems absurd when you already have a substantial cost to sign up in the first place.