LogicGate Software

4.72 / 5 (18)

Our advisors have recommended this product 1 time in the last 30 days

About LogicGate

LogicGate is a cloud-based SaaS solution that helps organizations automate their risk and compliance programs. Instead of depending on spreadsheets and email to handle the most critical risk and compliance activities, LogicGate centralizes and streamlines GRC processes—all within a no-code environment.

LogicGate’s agile platform is built on a graph database- meaning it has more flexibility to evolve with your program over time. The highly configurable platform can easily be deployed to solve mission-critical GRC issues, such as Enterprise Risk Management, Compliance Management, IT Risk Management, Third-Party Risk Management, Policy Management, and Audit & Controls Management.


Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

18 Reviews of LogicGate

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(2)

2

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

March 2020

Tish from The Friedkin Group

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros

LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Cons

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Reasons for Choosing LogicGate

By far the best support and customer service, most configurable tool with tons of application to our business processes.

Response from LogicGate

Replied April 2020

Hi Tish, Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership! -Chris, LogicGate Customer Success Manager

April 2020

michael from Honeywell

Company Size: 10,000+ employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

user of extensive structure and data content

Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pros

The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Cons

As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.

Reasons for Choosing LogicGate

LogicGate offered the most flexibility for our own users and administrators to change the structure as our company adapts our own added requirements and reporting. The tool appears to be very capable to expand as we need. The ease of use after minimal training helps us with many global people being added into our extensive use case.

Response from LogicGate

Replied April 2020

Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!

June 2020

Catherine from Greensky

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Functionality

3.0

June 2020

Incredibly hard to use despite having good features

Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Pros

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Cons

The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.

April 2020

Matt from deepwatch

Company Size: 51-200 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Grows With You

I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility.

Pros

Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them.

Cons

Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you.

Reasons for Choosing LogicGate

The customer service team was exceptional and focused on making sure the relationship was a good fit. Whenever I had an idea, the customer success team would build a PoC for me within the day and guide me through how they did it. Additionally, they proved over and over again that while they would be there if I needed them, in most cases I would be able to perform most of the configuration myself.

June 2020

Jonathan from Core 82

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Risk Management Tech

Just a fantastic experience all around and I feel that the way they continue to develop their platform it will continue to meet our needs indefinitely as things evolve.

Pros

-It is like hiring 3-4 compliance analysts as well as 10 SME's across multiple compliance verticles. -The fact that it is wrapped in API gives us the ability to integrate with other systems for GRC orchestration across platforms -it is more than just a GRC platform - it is a workflow orchestration platform that has great modules included -ServiceNow charges per module while LogicGate simply charges for the platform -We can consolidate our entire Risk Management and compliance practice using Logcgate as an orchetrator

Cons

-none noted -This is not a con but stands for any feature risk and robust platform - it is very important to go through the training - this cannot be underscored enough.

Reasons for Choosing LogicGate

-it is the most thought out and feature-rich interface that solves every problem for all of our different compliance and Risk Management needs