Substly vs Improvado

RATING:

5.0

(24)

Substly has 24 reviews and a rating of 5 / 5 stars vs Improvado which has 22 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (24)
4.5 (22)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
August 16, 2023
October 6, 2022
Pros/Cons
  • Pros

  • Wow: super simple to use and reassuring to have a real inventory of our subscriptions. Great for communicating with the rest of the team what we have and use.
  • The offboarding feature is great. The simplicity of the system and the ease of use has been key to us to get started and continuing using the software.
  • Cons

  • Lack of integrations with external systems, Zapier or similar is a must have nowadays. Pricing structure and subscription cost.
  • The way we have been using it I really don’t have anything to complain about. Solid experience throughout.
Read all user reviews
  • Pros

  • Integrating many data sources through one simple connection. Easy to use UI with excellent customer service.
  • Ease of use and the control you have of the platform data. A ton of options to deliver actionable reports.
  • Cons

  • I think it's expensive, which can be hard to justify for some.
  • The only item that was a struggle for us was really an internal issues which Improvado assisted us in navigating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos