I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

The tracking and email notifications on open of an email from the prospects has helped me to figure out best way of targeting right audience.

I love how this integrates with Sales Force and how you can customize campaigns.

I love how it's incorporated into gmail and it's has a strong connection via actions and it's really easy to use. It has many options and sequences which I like and would suggest to anyone.

I love using this software. I think the UI is fabulous and believe that this product will continue to change the world.

Yesware do not permit public google reviews for open disclosure of issues and limitation of their service.

Emails are captured in Salesforce. Strong integration with Salesforce.

Annoying to manage campaigns. Also very frustrating that template management is so limited.

Great solution for outreach, UI integration could use a little help.

Overall, I think it's a great tool that accomplishes what you're hoping to get out of it.

Spam detection software is junk. We have found no spam detection software that is reliable and turn off anything to ensure nothing is missed.

The onboarding was really, really simple and the ability to use the software without leaving Outlook was awesome.

Excellent tool for sales efficiency for those that are cost conscious.

I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.

Even works on Gmail and Outlook. Customer service also very responsive.

Ability to schedule and track emails, use pre-made templates, see how many people opened your email. Gmail integration is a plus too.

Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful.

Easy to use, functionality is pretty straightforward and comes in a presentable interface. I enjoyed using the free trial.

Yesware's mailmerge and templates are some of the best in the industry in terms of ease of use and overall function.

I love that I can create my own personal email sequence with content that I create. Quick, simple and easy to use.

Lack of calling features and reporting features are the two main downsides.

Yesware is a  very useful email monitoring tool at a great price. I have been using this for about 2 years and I enjoy the tracking and templates.

I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.

Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.

Has a bunch of awesome features and almost acts like a CRM + mass emailing platform with great customizability and segmentation abilities.

From signing up to upgrading, the customer support of yesware is great. They were able to answer my questions and provide quality insight on the product.

The interface is reasonable to use, the cost is acceptable and the features are useful.

The interface is very user friendly, with an attractive appearance.

Pity that tracking is recognized and categorized by email providers as spam.

The most robust email tracking software with the most reasonable price tag.

Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of choice.

Saves you a lot of time and makes email writing more effective.

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Sales Cloud

In Person

Live Online

Webinars

Documentation

Videos

Yesware makes sales engagement easy. Yesware's Outlook and Gmail add-ons help sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's email add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.

Real Time Analytics

AB Testing

User Management

Personalization

Drip Campaigns

Real-Time Monitoring

Calendar Management

Geolocation

Campaign Scheduling

Template Management

ROI Tracking

Campaign Segmentation

Email Distribution

Sales Activity Management

Real Time Data

Click Tracking

Multi-Channel Communication

Role-Based Permissions

Real-Time Notifications

Workflow Management

Real Time Updates

Email Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Sales Automation

Customizable Templates

Calendar Sync

Yesware offers a free forever plan, after which pricing scales based on the number of seats, as well as functionality needed:

Pro: $15/user/month (billed annually) or $19/user/month (billed monthly)
Premium: $35/user/month (billed annually) or $45/user/month (billed monthly)
Enterprise: $65/user/month (billed annually) or $85/user/month (billed monthly)

Salesforce Sales Cloud vs Yesware

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