Acuity Scheduling vs When I Work

Acuity Scheduling has 4538 reviews and a rating of 4.80 / 5 vs When I Work which has 856 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Acuity Scheduling

When I Work

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (4,538)

4.48 / 5 (856)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

February 25, 2021

February 22, 2021

Pros/Cons

Pros
This app is extremely awesome It’s like a pos system for schedules and I love it
I love that it’s customizable to my business needs and appearance and that it’s so easy to use!

Cons
The only thing that I don’t like is the price due to having my own business it can get very costly, but nothing is free in this world so I’m still willing to pay for a membership
The only drawback is the user interface. I find it a bit clunky in the initial set up of schedules. Once that's done, however, it works flawlessly.

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Pros
Great product for the money. Very easy to use. Mobile app functionality is great. Messaging is very easy to use on both ends.
Easy of scheduling. I really like the intuitiveness of the product. The support is very responsive as well.

Cons
The group chat feature looked nice, but the notification capability isn't as fast and efficient as a texting group chat like GroupMe.
Administration can be a little clunky due to "action area" issues in their code, but overall a good tool.

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Pricing

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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