Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with a POS, as well as integrated inventory management, customer management and social media management.
Revel offers a data analytics application that tracks hourly sales, order history, payment summaries, product mix and sales summaries and presents the data in reports and graphs. Other features include managing loyalty programs and gift cards, mobile ordering and barcode support.
Business owners can control user access with with unique user IDs, passwords and swipe cards. Inventory management tools connect in-store and e-commerce channels to provide real-time inventory data. CRM features let users capture customer data and order history.
Revel offers support through training videos, live chat and over the phone. Integration with third-party partners like Apple Pay and QuickBooks are also available.
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Siljo from Crave Restaurant LLC
Number of employees: 51-200 employees
Has many features which can be used as in advanced way with technology . More use full for retail shops
Some complications . Mistakes cannot be corrected and anything created cannot be deleted. Inventory management is difficult task in restaurant operationsReview Source
Ben from Little Machine
Specialty: Bar / nightclub
Number of employees: 11-50 employees
Offers a ton of functionality for the monthly fee. We have been using it for three years and are still finding new features that improve our business.
Would be nice to have a consultant to work with so we don't have to hunt for features. Sometimes customer service can be a challenge to work with.