Salon Tracker
About Salon Tracker
Salon Tracker Pricing
Salon Tracker offers 3 levels of subscription. Standard subscription: £30 plus vat / month Professional subscription: £60 plus vat / month Enterprise subscription: £90 plus vat / month There is a minimum 12 month subscription for each package.
Starting price:
£30.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Salon Tracker
1 - 5 of 56 Reviews
Ogun
Verified reviewer
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Outstanding
Its secure, its safe. You have full control of what staff do in the salon, reduces theft.
PROSThe software is very simple and easy to usw, support available when requiered
CONSTheres nothing that i dislike about the software.
Ruby
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
Love it so far!
Overall I've been so impressed with salon tracker. It's got everything ive needed to set up my tanning business. Im amazed everyday by how well it integrates with my tmax, card reader and much more. It's enabled us to provide a quick, seamless and professional customer experience. Being able to operate the whole studio from salon tracker really is great.
PROSOperating our sunbeds using Salon Tracker is super quick, easy, professional and seamless. Equally the thumbprint and card reader integrations are fantastic and make for seamless transactions. Customer support on hand and remote connect is great.
CONSI feel like this software has room for some improvement to be even better . Examples include:- clearer/larger user interfaces for easy info input. Sometimes it can look very overwhelming and complicated to less experienced members of staff.- integrations with our personal website so bookings could also be made on there and pulled through to the calender- feature where you can mark deposits as not yet paid(eg if a customer comes in with cash later) without having to cancel them off - sometimes some members of staff with customer support didnt seem to know what they're doing and when ive spoken to other people theyve been much more helpful and really great. Sometimes it feels like the person im speaking to isnt 100% familiar with how to do everything.
Reason for choosing Salon Tracker
Seemed to be the only one which had everything we need to operate our sunbeds and beauty side by side.
Lucy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
very good
the clients like the text message reminder when it is correct that is
PROSI find the customer service very helpful when there is a problem. There were a lot of things about the system that were not very easy to use when comparing it to shortcuts which I used to use, but the team have modified the system to make it a little easier
CONSwe have come across a lot of problems with the system. clients have been sent text message reminders that are wrong. You cant get individual stylist end of day sheets, my staff are self employed and the only way they can see what they have made on a certain day is by printing everyones end of day which people do not want other members of staff seeing their income.
Anna
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Amazing Team
I moved over to Salon Tracker from other software. The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing. The support my team and I have had from [SENSITIVE CONTENT HIDDEN] is second to none, [SENSITIVE CONTENT HIDDEN] has been there, every step of the way. We have made endless calls to her. She has always been on hand to help, nothing is too much trouble for [SENSITIVE CONTENT HIDDEN]. The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy. 100 percent recommend Salon Tracker and their amazing team! Soleil Tanning Studio, Coventry
PROSSalon Tracker is a very easy to use system.
CONSWe use petty cash sometimes, there is no petty cash button, basic cash up
Reason for choosing Salon Tracker
In England, looked organised, easy to get hold of. good reviews.
Reasons for switching to Salon Tracker
Epos had tanning app, but it was extremely basic, and was holding us back.
Anjanette
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
An absolute winner for our tanning salon
So happy I decided to go with salon tracker. The whole system works great for our tanning salon. Customer service team are super friendly and always helpful. I do t think I could run the salon efficiently without this system in place. Saves time and money having a system in place with great reporting features. Highly recommend!
PROSEasy to use, fantastic reporting facilities and overall picture on how the salon is performing. Certainly helps to accurately report peak times and customer trends. Customer service from salon tracker is first class and always friendly
CONSI can honestly say that I haven’t had any bad experiences with this system. I’m not over confident with computers, but this program and system is so easy to use, I really can’t find any fault
Reason for choosing Salon Tracker
Great deal and easy to use