All Salonist Reviews
1-21 of 21 Reviews
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Neeraj
Verified reviewer
Information Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Salonist has helped me to surmount the main day to day concerns of running a salon.
head master "Salonist has helped me to surmount the main day to day concerns of running a salon. The systems log everything, who is accessing currently, how many customers I've got till now, how much money we have charged, and which product needs a replacement. Even if I am away, I can have a track of everything with me. Having the peace of mind whilst I'm away from the salon is priceless. The reduction in paperwork has taken the pressure off me, meaning I can spend more time getting more important things done. Thank you Salonist for such priceless software"
CONSCan minimize the customer gathering details.But the Overall Software is awesome and we loved it lot.It manages every thing we need.
Dina
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Practising Salonist has been a great experience so far
Honestly, I don't find any issues with this software. Managing every feature is seamless
PROSThough, i was looking for the fully-featured Salon software to fulfil all technological requirement of my salon. Lately, i came across, "Salonist". The story remains effective until now
CONSThis Salon Software has sorted all my daily chaos and has exceeded my expectations. The Salonist team has guided us once and honestly; it is totally hassle-free. It makes managing the appointment very easy and does not require any training to use. Tracking and following-up the customers has become such an easy task to manage the post-relationship with them. I am now managing a large inventory of my Salon products in an organized manner. The billing system also helps to engage potential customers with their own payment method choices. Now, i can inform the customers regarding their schedule appointments by SMS and email. The best feature of this software is that it has a customized package option.
Vendor Response
Thanks for your valuable feedback
Replied January 2020
Kriti
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2022
Thank you Salonist from Amantran Beauty Clinic, Raipur, Chhattisgarh
Promising so far looking forward to get more updates
PROSReporting - Variety of reporting options Prompt Support from Technical Support team
CONSremoved linkage from BiometricUpon making edits in service list it becomes cumbersome to do it manually as i cannot just type search and reach the service list based on Service group...
Reason for choosing Salonist
Zenoti though top software but very expensive
Reasons for switching to Salonist
Lack of reporting options
alejandro
Health, Wellness and Fitness, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great software and solution for our staff
i love the software
PROSIs a complete tool for managing all the activities in our spa
CONSmaybe the translation to other languages have to be carefully done.
Vendor Response
We're thrilled to hear that you find Salonist to be a comprehensive tool for managing all the activities in your spa!
Replied August 2023
Sneha
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Best Software for Salon & Spas
This has made my business so muc h on track. From billing to client management, stock management, employee attendance, management and payroll, It has taken care of everything. Love this software.
PROSIt is really easy to use and the interface is clean and easy to understand.It really makes the the whole process easy yet professional
CONSSo far I liked the software and there is nothing that I don't like or would want to change as of now
Reason for choosing Salonist
I think I liked how easy it was to implement it in my buisness
Vendor Response
We greatly appreciate your positive feedback! It's wonderful to know that you find Salonist's user-friendly interface to be both clean and easy to understand.
Replied August 2023
Starr
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Everything my spa business needs for all my locations, all in one place.
Amazing
PROSSalonist is everything salons and spa need, from the front end to the back end, employee management, customer relations, marketing, I mean everything!!!! Schedule up your next 12 months campaigns, and the automations do the rest!!! Multiple options for payment collection, I mean it's definitely worth every single penny!!!!! No need for any other subscriptions, my clients can even complete their forms... And Everything is in one place!!!!
CONSIt's hard to come up with cons because the Salonist software is constantly being upgraded and updated. One thing that could improve is the Android app for all salonist customers, but they do have custom apps for individual businesses for an add-on fee which I haven't tried yet but I would love to try soon.
Reasons for switching to Salonist
Cost
Dilli
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best software for salons and spa
I like salonist software.
PROSPoint of sales, daily sales reports and every bill sms.
CONSStaff service report( Can't able to get exact details).
Reason for choosing Salonist
Pricing and reviews
Reasons for switching to Salonist
I can't get exact detailed report.
Vendor Response
Thanks for your valuable feedback Dilli
Replied September 2022
Anish
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Value for Money - Salonist
I appreciate this product. It is very easy to use. Easy to maintain customer data. All my customers also like this way of interaction. There is almost 40% growth in my product since I started using this product.
CONSThere is nothing which I don't like in this software.
Vendor Response
Thanks for your valuable feedback Anish
Replied September 2022
alaa
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
nada care
Ease of use and quick response to technical support
CONSAlmost nothing, data handling is very fast. I wish to add a WhatsApp api So that we can send messages directly to customers
Vendor Response
Thanks for your valuable feedback Alaa
Replied September 2022
Hari
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Salonist software Review
We used it for appointment settings, Payroll, and other management scenarios.
PROSThe superb integration Hairscouts needs and the user interface functionality.
CONSi like everything about it. Nothing comes to the top of my mind that I didn't like.
Reason for choosing Salonist
Cost savings as other software were way expensive for our needs. Also good customer service.
Vendor Response
Thanks for your valuable feedback Hari
Replied September 2022
Surith
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Salonist
Its the integration with other systems and the functionality of the calendar. They have got the basic requirements right which makes it easier for us to do the daily tasks efficiently.
CONSSupport & the customization of certain functions are limited.
Nupinder
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Bewildering
Fully customized, technical support is very good
PROSVery customized, easy to use , all type of facilities are there
CONSI think, least word is not made for this software
Vendor Response
Thanks for your valuable feedback Nupinder
Replied September 2022
Ankush
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Satisfied
Convenient and easy to access.. admin has all the access to change anything within the software
CONSNone so far.. the only thing is software is a bit heavy to access..
Vendor Response
Thanks
Replied April 2021
Narendra
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Fantastic Experience
The overall experience has been good and we highly recommend to other prospective users.
PROSIt's easy-to-implement and cloud-based functionality along with key reports that it can generate has given us an opportunity to monitor the day-to-day activities better and focus on improvements.
CONSIf offline availability could have been great, so we are not always dependent on internet.
Reasons for switching to Salonist
Economical pricing, easy to use with better marketing tools available.
Vendor Response
Thank you for choosing our software to enhance your operational efficiency and drive positive changes.
Replied August 2023
Jessica
Retail, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Game changer
Overall we made the switch from salon iris and I won’t go back. This software streamlines all of the day to day functions at an incredible price point. We have been using the free trial but will easily pay the $29 per month.
PROSWhat’s not to like? Eliminates double booking, Manages everything in one place. Literally keeps track of everything.
CONSI have nothing bad to say! Every time I noticed a flaw the software is updated & it’s fixed within days.
Vendor Response
Thanks for your valuable feedback Jessica
Replied September 2022
Zin Lang
Cosmetics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Best software for my salon.
Easily solve the problem of Appointments management.
PROSI am using salonist from the last 4 months. Now I manage my salon task easily as compare to before 4 months. I like its Easy Management of Salon Appointments feature. Salonist's members are also helpful they support me in learning this software. Thank you salonist team!
CONSIt is not multi lingual. Apart from this it is perfect software.
Vendor Response
Thank you for your valuable feedback Zin Lang
Replied September 2022
Joseph
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Salonist is a Great Product.
Salonist is a great product with a lot of features that make salon management easy and efficient. Covers everything from appointments to marketing.
CONSI have only used support once and it was slow to respond. They need to improve response time so that customer support tickets are answered within 24 hours in my opinion.
Vishal
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE