Versum Software


 

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets.

Versum offers real-time online appointment booking embedded within salon websites. Alongside this feature, users receive an online appointment book, appointment history, appointment reminders and automatic thank you messages.

The customer relationship management (CRM) module of Versum allows users to send automatic birthday wishes, run targeted email marketing campaigns, integrate their accounts with social media sites and operate a loyalty and referral program. Versum also supports the back end of salon management by offering employee scheduling, real-time cash auditing, statistics and reporting, customer retention analytics and a point of sale module.

Versum is available for purchase on a monthly subscription basis. All users receive setup assistance, training sessions and technical support via email and phone.

 

Versum - Multiple devices
 
  • Versum - Multiple devices
    Multiple devices
  • Versum - Dashboard
    Dashboard
  • Versum - Financial report
    Financial report
  • Versum - Marketing automation
    Marketing automation
  • Versum - Salon website
    Salon website
Supported Operating System(s):
Web browser (OS agnostic)

73 Reviews of Versum

Showing 1-20 of 73

 

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Ramith from SunburyX Hair & Beauty
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

The support team has extended excellent customer service and would highly recommend to any Salon.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Simplicity to use & Added Functionality covering all aspects of running a busy salon efficiently from day to day operations from taking bookings to marketing.

Pros

Simplicity to use & added functionality covering all aspects of running a busy salon efficiently from day to day operations, taking bookings to marketing.

Cons

Would prefer having a designated column for Reception as this will help in administering the employees at the shop floor effectively.

Review Source: Capterra
 

Lynda from Darker Shades of Beauty

January 2018

January 2018

Brilliant software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

It's made my life 100% better and it's much cheaper than others I looked into.

Pros

It's so easy to use and it provides assistance in all areas e.g. Inventory, Appointments, Online Bookings, Statistics, Facebook, Messaging etc etc

Review Source: Capterra
 

Sadia from Beauty and Nail Bar
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Amazing and excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is user friendly, very efficient, increase the sales, makes the customer happy, 24/7 availability for customers.

Cons

Not having the option to download the customers data in excel file. There must be a direct option while clicking a customer record to send sms or email.

Review Source: Capterra
 

Margaret from Skin Active Co.

January 2018

January 2018

Software is very useful and helpful. I can really recommend it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Every employee can check their appointments at any time from mobile phones and update them. It's easy

Review Source: Capterra
 

Sandy from Knead to Relax

January 2018

January 2018

Great online booking tool. Easy to use. Good value for money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Versum has excellent and versatile functionality but is simple to use. It is excellent value for money and the support staff were really fantastic in helping us to get set up and switch over from our previous system. It allows us to keep track of all of our bookings and income. Customers can book and also pay online if they wish to and it has really streamlined our booking process. I can't recommend this software highly enough.

Cons

So far, we haven't really found a downside to this software. We are relatively new to using it but so far it has met or exceeded the expectations of what we require.

Review Source: Capterra
 

Edyta from EZ

December 2017

December 2017

I am pleasantly surprised how versum makes work easier and helps in organizing work well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

sending sms to clients with a reminder of the visit. loyalty program which sending will activate. loyalty program will help me to appreciate my clients.

Review Source: Capterra
 

Mariusz from Beauty Revolution
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Brillinat recomended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More Clinets

Pros

Easy to use, send message to customers, count stock And How many money left on pocket!!! Recomended everyone

Review Source: Capterra
 

BOZENA from BS SALON & SKJØNNHET

December 2017

December 2017

It's perfect for me and running a business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of contact with the customer. and full professionalism of the salon

Pros

Tailored to the needs of recipients,Universal,Information on clear and transparent rules.
positive dialogue between Versum and the person who has this program.

Cons

Without the Internet, the program would not exist
no colors on the page.lack of communication with the payment terminal outside of Poland

Review Source: Capterra
 

Dagmara from Serenity Beauty Studio

December 2017

December 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ever since my salon started using versum, making appointments has become very easy and convenient. It is very easy and clear to see what kind of appointment is made and how long it will take. It's also very easy to keep track of client records to keep services updated. I am very pleased with versum and see it assisting us into the far future. I would highly recommend.

Review Source: Capterra
 

Fiona from Essential Osteopathy

December 2017

December 2017

Versum - a fantastic booking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's exceptionally versatile compared to the previous system I used (Salonium) giving you the means to book treatments and communicate with your patients/customers in a wide variety of efficient and effective ways. Patients like it which is the important thing!

Cons

As with all these technological changes, it has taken a wee bit of time to get used to the new software. I haven't really come across any cons but admittedly only launched it last week so it's early days.

Review Source: Capterra
 

Wanda from Salon
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Better origination and control of client data and records

Pros

Offers most of what I needs. It is affordable and easy to operate. Use it on a daily basis and navigate it without troubles

Cons

Still need some functions that need to be developed. Sometimes it is a bit slow to change from one menu item to the next

Review Source: Capterra
 

Isara from Thistle and Orchid Beauty

December 2017

December 2017

Its a very simple system that does what it is supposed to do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

The software is intuitive its fairly easy to work out what everything does. So far anything I have wanted to do has been possible

Cons

Its a shame its not got an APP to use on an IPAD or IPHONE. Confusingly a VERSUM App exists for another spa product

Review Source: Capterra
 

Sabina from SKINLAB
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Very helpful and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very advanced system and very easy to work on , customer service is very helpful and friendly .
It's make my salon more professional have more time for clients

Review Source: Capterra
 

Zuzanna from Nefretete Hair and Beauty Institute
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

It is a great for me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can send emails to my clients without additional newsletter.

Pros

It is very easy to use, I have No problems with it, love newsletter and system Which send e-mails to our clients. My workers like it as well

Cons

Maybe only the think that sometimes it doesn't let us to Enter because of high use and it is overloaded, but it happens very rare.

Review Source: Capterra
 

Ewa from eve-beautician
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

I have positive experience with versum, with system and with team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

my bussiness is now very clearly for service, products and sell.
I safe my time.

Pros

I'm a new customer so for me is very important clearly information about my bussiness.
I like my system booking, I can do it easily my next order for product because I see everything in the system. I see which service is going perfect, which products is bestseller for sell so I safe my time.

Review Source: Capterra
 

Agnieszka from Boshka Ltd

November 2017

November 2017

Overall the system is easy to use and makes managing a business salon a lot easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It automatically allocates the amount we need for clients, allowing for easier scheduling. Hairdressers are able to see their work schedule when they're not in the salon. Cancellations or any other changes to appointments are easier to introduce rather than it is in a physical appointment book.

Cons

Unfortunately the software allocates the time for appointments without offering gaps in it while the client is sitting with the colour on her hair, which is the time for another client to be served. This makes scheduling a little bit more tricky as you have to asses the time in your head for when you can have another client.

Review Source: Capterra
 

Nareeza from The Face Canvas Beauty and Spa

October 2017

October 2017

Smooth, Helpful and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A very affordable software that provides users with everything that a salon owner needs. From inventory check to sales revenue to appointment booking. The customer support is awesome in every way!

Cons

No credit card payment support. Booking site is quite limited and couldnt be customize that much. We have to follow the basic template of the website. Otherwise all is good!

Review Source: Capterra
 

Angelina from Skin paradise by Angelina
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Very good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mainly all what I need

Pros

I am a single user, as a small business owner, and I found out that this software very much my needs, reasonable price, does everything that you need from booking to contact clients, use this software like my own website! Very nice online booking!I love it, great customer support!
Easy setup.

Cons

I am happy with everything, for the future, I would like to have included in the online store, products and would be nice to have more options for online payment methods. In the future waiting for new upgrades and features:-)

Review Source: Capterra
 

Renata from Re-balance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

It was the best decision for our business to chose Versum system !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can manage my bookings better and make salon look more pro.

Pros

It is great system: complex but easy to use and so clever! Designers have thought about every aspect to make it easy and practical. We can choose services we want to use ( as can be just bookings or you can fully manage your salon with it).
Customer service so helpful and friendly...with tons of patience and knowledge they want to pass to you, they really care if we know how to use it to benefit from Versum. Great value for reasonable money. And we recive gifts and rewards as well:)))

Cons

we are missing deposit/payment in advance but versum just introduced PayPal payment so we hope they will sort it out soon.

Review Source: Capterra
 

Magdalena from The Secret of Beauty

October 2017

October 2017

High quality software, so easy to use, have all benefits.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is such an amazing value. Starting as a sole trader it is so affordable. Very advanced system and so easy to work on! I was working on the most known softwares in Ireland and this one is brilliant for such a good value! I set up all system in few hours without any problems .I highly recommend it to all my friends.

Review Source: Capterra