I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication.

The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop.

My overall experience with NOWSTA is great!!

NOWSTA is very easy to use from scheduling to our staff accepting shifts.

I have not come across anything I don’t like about NOWSTA.

Been fine

I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side.

that it doesn't have everything I need, not as easy as I would like.

We as a company have loved Nowsta from implementation. It has definitely been a game changer for us in multiple ways and has had a positive impact in all departments, from event staffing to floral staffing to operations staffing and scheduling meetings. It is integral to our success and the support team is top-notch.

Scheduling, time tracking, ease of use, ability to assign multiple roles with various hourly rates, reporting tools

Nothing that I dislike but there may be a feature or two that might be beneficial, at least for some of the information or uses that I would like to retain/export.

Easy to use, easy to teach, helpful to our business

It is extremely user friendly and updates quickly.

In areas of low internet access it is difficult for our staff to clock out.

I like how easy it is to view all the details for my events.

Sometimes the event location takes the google maps to the wrong location.

A+ This has been a game changer for our company.

It helps us easily communicate with our team.

I wish I could access it as an admin on my phone. It would be awesome to be able to switch between being a user and admin so I can see what everyone else sees, while still being in control.

Easy to use, great workflow, and end user staff can adopt quickly.

Really none to speak have...it is a mission critical tool

Nowsta is easy to use and a great tool to manage our large staff

The calendar set up is aligned in a confusing way

I really enjoy the ease of use of this program.

I wish there was an app for the phone to make the schedule

I can not gush any mor than I have. It is the best managing software I have ever used. It meets all my staffing needs- and exceeds them with Nowsta Flex. I could not be a happier camper.

Nowsta creates a space where I can successfully create and customize events to our companies particular needs. We are also able to more easily evaluate our staff and track hours worked. Communication with our staff is an absolute breeze with the built in announcement feature.

I have not bumped into anything that Nowsta has not already changed (adding the "unavailable" feature was a dream come true)

We are saving 1-2 hrs per week making the schedule and at least 10 hrs a week of admin time that used to be spent texting, calling etc. Now it's all centralized with more control delegated to captains, etc.

Great customer support team with active development on a best in class platform with a solid codebase to support future iterations. App recently modernized and continued improvements in reporting allow for oversight and quantitative analysis

Doesn't include payroll, but it syncs with many others! Only real con I can think of

The employees can see exactly how lucrative shifts are, and easily sign up for shifts. Requesting staff is so simple, and scheduling them is even simpler. I can't say enough good things about the ease of access.

The accessibility is so optimized, it takes only two minutes to get someone up to speed on how to use it. The metrics it tracks, and volume of information readily available to both employees and admins is second to none.

The live-update features occasionally don't work, and you'll need to reload to see changes. It's not a big issue, it's just that they occasionally do work, so you usually just need to refresh to make sure.

Super easy to use. Intuitive interface.

This was exactly the solution we were looking for. As a caterer with multiple locations (including new ones), different size/time/types of events, Nowsta allows the flexibility needed while communicating the way our team wants to communicate.

We love it! Support is always listening for new feature suggestions.

Nowsta improved a lot our booking/scheduling system, specially after we hired more people, expanding our team. It helped us saving time with timesheets and also is helpful when we do sign ins. The staff really liked to have an app to accept the jobs and check their roster. This was a constant request from them and Nowsta came to fill this need and was well accepted between our team.

On a daily basis, the staff scheduling and the timesheets feature made our life a lot easier and helped to share on a simple way the information between our management team. Nowsta made the communication with our team easier and straightforward. We used to send the jobs via text message/Whatsapp - we still keep doing that, but not with the same frequency. With Nowsta we get faster responses about the jobs and works really well with the majority of our staff. Another benefit of Nowsta is that we can book the staff in advance with much more efficiency and give an estimate idea to our clients about the bookings, something that we had the necessity to do and was more complicated and time consuming before we started to use Nowsta.

We miss some features/tools that would be useful considering our business. One thing is to know who is booked without clicking on a job. We would like to have the possibility to move the mouse and see the names of the staff booked for a job. Also would be good to have a tool to check the list of all the staff booked to work on a day, if possible, with the categories. Some days we are very busy and this is critical so we can check who is not working yet. What we usually do is to check staff by staff to see who is booked or not. We also noticed sometimes that Nowsta have some mistakes related to conflicts about a job. We noticed that sometimes Nowsta informs that the person is booked and she/he is not booked on that day. Apparently there is a glitch, because sometimes we noticed that the person was booked and removed for example, but Nowsta still shows a conflict about the schedule.

Scheduling is much easier and the user interface is easy to use and understand.

Nowsta easily integrates with other systems that make scheduling events a breeze for our company. The interface is extremely user friendly and is not cumbersome like many other systems that have been used in the past.

There needs to be an attendance (point based) system in place that keeps track of an employee calling in, being late, etc. Progressive attendance based systems are important for companies where hourly employees are expected to maintain an acceptable level of attendance. I would like to see a system added to Nowsta in the future that will make it easy to track attendance so employees can be held accountable for poor attendance.

As an events services worker, It’s incredibly important to me that I can clock in from anywhere, see who I’m working with on a given day (and get their contact info in case I need to call them with an emergency issue), and see all the basic information about my event in one place on my phone. Nowsta allows me to do all of this and more, quickly and easily. That’s what I enjoy most.

The only issues I‘ve had to date with Nowsta occurred after the overhaul last year when Nowsta Timeclock was also introduced. Since then, I find that the Nowsta app can be slow and laggy at times (especially when accepting or declining shift invites). Additionally, once clocked out for the day, if you don’t log out of Timeclock (instead of just swiping out of the app for the night) when you go in the next day your current shift to clock in to wont show up. Before Timeclock, I remember the clock in page refreshing for the day no matter if you had logged out and in. This is a bit of a hassle but doesn’t greatly deter from the ease and functionally of the rest of the app.

We have enjoyed Nowsta for the organization and ease of use for our staff!

We love the personalization of Nowsta and being able to make it work for our company needs. It is incredibly useful for our staff to use the mobile app to accept or decline shifts, see event and shift details, uniform information, and location parking information in the palm of their hand. We also love that it integrates with our catering system, Total Party Planner.

We wish there was a mobile app for managers & administrators! We are often working in the field and assisting with events so when changes need to be made to a shift or information needs to be updated real-time, we have to rush to a wifi zone and make changes from a laptop (if we even have it with us!) at an event. Making changes via mobile would be super helpful!

Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.

I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.

We love Nowsta - from the beginning, their attention to detail and willingness to listen to our needs as a high volume luxury catering company and then develop the tools within the system to be a successful program for us have been top notch. It is super user friendly for our team to use - even with people who do not thrive using technology. It has been a game changer for our business!

Being able to see the different views from daily, weekly and monthly for event staffing has been super helpful. We love that the program can handle both our day to day time clock needs and our scheduling for offsite events. We have been to integrate into many facets of our business and it is so nice to have everything on one platform!

We found integration to be easy and pretty seamless for our company. For how I use Nowsta in my role with our company, it works great for me.

Wonderful team of staff - they always want to know feedback and will call action to issues swiftly. Nowsta is always updating with new features. I have used several staffing platforms over the years and Nowsta is by far my favorite.

Very fluid platform. Easily integrates with our other necessary systems that make staffing, scheduling, and back end work very seamless.

Loading time takes a bit sometimes. Nothing else.

Great was first a user and found it very beneficial and now the administrator and it is essential

Nowsta is essential in Staffing our events. Provides easy communication tools.

Custom reports and scheduled reports would help automate processes and keep groups in the know. And reporting for published shifts replies (nowsta tells me that someone declined direct requests, would be nice to know about published ones too when Staffing various shifts and events in a day)

I used to spend two days doing our payroll because the staffing software we used to use wouldn't integrate with our payroll. Nowsta has made payroll and shift management so much easier and their customer service reps are always more than happy to jump in and help me if I (or our staff) ever have an issue. I can't thank them enough!

Being able to attach documents for each event has been a game-changer for our staff!

Some of the hiccups with using the timeclock were a bit frustrating (some days it worked fine but then for no reason, it wouldn't). The new update to the software has definitely improved this process!

I really like the ease of use and how well it integrated with our other programs. It saves me a lot of time. A lot!

One improvement I could recommend would be to have a system of ranking staff and scheduling based on rank rather than having to create different staff titles to do this.