All Salonist Reviews
1-12 of 12 Reviews
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Neeraj
Verified reviewer
Information Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Salonist has helped me to surmount the main day to day concerns of running a salon.
head master "Salonist has helped me to surmount the main day to day concerns of running a salon. The systems log everything, who is accessing currently, how many customers I've got till now, how much money we have charged, and which product needs a replacement. Even if I am away, I can have a track of everything with me. Having the peace of mind whilst I'm away from the salon is priceless. The reduction in paperwork has taken the pressure off me, meaning I can spend more time getting more important things done. Thank you Salonist for such priceless software"
CONSCan minimize the customer gathering details.But the Overall Software is awesome and we loved it lot.It manages every thing we need.
Dina
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Practising Salonist has been a great experience so far
Honestly, I don't find any issues with this software. Managing every feature is seamless
PROSThough, i was looking for the fully-featured Salon software to fulfil all technological requirement of my salon. Lately, i came across, "Salonist". The story remains effective until now
CONSThis Salon Software has sorted all my daily chaos and has exceeded my expectations. The Salonist team has guided us once and honestly; it is totally hassle-free. It makes managing the appointment very easy and does not require any training to use. Tracking and following-up the customers has become such an easy task to manage the post-relationship with them. I am now managing a large inventory of my Salon products in an organized manner. The billing system also helps to engage potential customers with their own payment method choices. Now, i can inform the customers regarding their schedule appointments by SMS and email. The best feature of this software is that it has a customized package option.
Vendor Response
Thanks for your valuable feedback
Replied January 2020
Kriti
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2022
Thank you Salonist from Amantran Beauty Clinic, Raipur, Chhattisgarh
Promising so far looking forward to get more updates
PROSReporting - Variety of reporting options Prompt Support from Technical Support team
CONSremoved linkage from BiometricUpon making edits in service list it becomes cumbersome to do it manually as i cannot just type search and reach the service list based on Service group...
Reason for choosing Salonist
Zenoti though top software but very expensive
Reasons for switching to Salonist
Lack of reporting options
Sneha
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Best Software for Salon & Spas
This has made my business so muc h on track. From billing to client management, stock management, employee attendance, management and payroll, It has taken care of everything. Love this software.
PROSIt is really easy to use and the interface is clean and easy to understand.It really makes the the whole process easy yet professional
CONSSo far I liked the software and there is nothing that I don't like or would want to change as of now
Reason for choosing Salonist
I think I liked how easy it was to implement it in my buisness
Vendor Response
We greatly appreciate your positive feedback! It's wonderful to know that you find Salonist's user-friendly interface to be both clean and easy to understand.
Replied August 2023
Starr
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Everything my spa business needs for all my locations, all in one place.
Amazing
PROSSalonist is everything salons and spa need, from the front end to the back end, employee management, customer relations, marketing, I mean everything!!!! Schedule up your next 12 months campaigns, and the automations do the rest!!! Multiple options for payment collection, I mean it's definitely worth every single penny!!!!! No need for any other subscriptions, my clients can even complete their forms... And Everything is in one place!!!!
CONSIt's hard to come up with cons because the Salonist software is constantly being upgraded and updated. One thing that could improve is the Android app for all salonist customers, but they do have custom apps for individual businesses for an add-on fee which I haven't tried yet but I would love to try soon.
Reasons for switching to Salonist
Cost
Avani
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
Worst Software as well as Service
I have been facing issues since beginning and my entire old data has not been updated properly and again I started to face this issues again with your software service since [sensitive content hidden]. The software does not function properly and causes delays in my work. I have contacted [sensitive content hidden] for support several times, he didn’t received any calls till today and assigned me to [sensitive content hidden], but the solutions they provided did not resolve the issues. As the working hours completed they aren’t able to serve the solutions. And data got disappears on its own. I am very dissatisfied with the quality and reliability of your software service.As we are into service-based industry, I need to deliver my work on time and meet the expectations of my clients. Your software service has failed to meet my needs and has caused me inconvenience, huge amount of manual work and loss of business due to getting stucked with non working of your software. Therefore, I am returning your software service and requesting a full refund of the annual charges.
PROSWhile inquiring the service & the follow up was such a amazing that you can’t say no to buy.
CONSWhen you purchased it. All the time issues I faced the manager & staff members are on emergency leave.
Dilli
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best software for salons and spa
I like salonist software.
PROSPoint of sales, daily sales reports and every bill sms.
CONSStaff service report( Can't able to get exact details).
Reason for choosing Salonist
Pricing and reviews
Reasons for switching to Salonist
I can't get exact detailed report.
Vendor Response
Thanks for your valuable feedback Dilli
Replied September 2022
Anish
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Value for Money - Salonist
I appreciate this product. It is very easy to use. Easy to maintain customer data. All my customers also like this way of interaction. There is almost 40% growth in my product since I started using this product.
CONSThere is nothing which I don't like in this software.
Vendor Response
Thanks for your valuable feedback Anish
Replied September 2022
Hari
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Salonist software Review
We used it for appointment settings, Payroll, and other management scenarios.
PROSThe superb integration Hairscouts needs and the user interface functionality.
CONSi like everything about it. Nothing comes to the top of my mind that I didn't like.
Reason for choosing Salonist
Cost savings as other software were way expensive for our needs. Also good customer service.
Vendor Response
Thanks for your valuable feedback Hari
Replied September 2022
Surith
Cosmetics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Salonist
Its the integration with other systems and the functionality of the calendar. They have got the basic requirements right which makes it easier for us to do the daily tasks efficiently.
CONSSupport & the customization of certain functions are limited.
alaa
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
nada care
Ease of use and quick response to technical support
CONSAlmost nothing, data handling is very fast. I wish to add a WhatsApp api So that we can send messages directly to customers
Vendor Response
Thanks for your valuable feedback Alaa
Replied September 2022
Nupinder
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Bewildering
Fully customized, technical support is very good
PROSVery customized, easy to use , all type of facilities are there
CONSI think, least word is not made for this software
Vendor Response
Thanks for your valuable feedback Nupinder
Replied September 2022