ScheduleOnce is a cloud-based scheduling solution that helps businesses of various sizes to schedule and manage online interactions with their customers and prospects.

Users can configure booking methods, assign appointments to specific staff members and choose communication channels for appointments. The automatic booking functionality allows customers to schedule meetings which are automatically entered on employee calendars.

ScheduleOnce integrates with various third-party applications such as Salesforce, Infusionsoft, GoToMeeting, WebEx, PayPal and various other applications through Zapier. The solution also offers users APIs for website integration.

Services are offered on a monthly subscription basis that includes support via phone and email.

Activity stream
Activity stream

Activity stream

Example scheduling page

Example scheduling page

Example scheduling page

Example scheduling page

Configuration

Configuration

Supported Operating System(s):

Web browser (OS agnostic)



40 Reviews of ScheduleOnce

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 40 reviews

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Glenn Wallace, from Webjutsu

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best Calendar Software I've Tried

I use it as part of my marketing funnel for lead generation. It integrates nicely with ActiveCampaign to set up a good one two punch for getting new clients.

Pros

I've tried most of the major scheduling software out there and ScheduleOnce is the one we ended up going with. The ease of use, the simple GUI on the prospects ens to schedule an appointment and the ability to integrate it with labels was a big selling point.

Cons

Nothing comes to mind right now. Overall great product and great experience.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

October 2018

ScheduleOnce Review

Pros

ScheduleOnce makes it easy for our current and potential clients to schedule meetings with us.

Cons

It was a little hard to setup and integrate at first.

Review Source: Capterra

Tira from Tira Doran

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

So easy to use

Pros

Love love love how easy this is to set and use! Things are worded clearly so you don’t need to be a tech savvy to understand what are all the functions and how they work!

Cons

Nothing really to complain about. Price is very affordable and product works!

Review Source: Capterra

Jessica from Property Managment

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Property Manager

Good, it was convenient and overall user-friendly, especially for leads to set up a time and to confirm the appointment.

Pros

Offering a scheduling option through a link, especially during busier times of the year.

Cons

Setting up the times to coincide with my google calendar.

Review Source: Capterra

Jameson from Sangfroid Public Relations

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Robust options, but clunky to set up

Overall, it's a great scheduling option and has helped us schedule hundreds of demos.

Pros

ScheduleOnce has all of the event scheduling options you could need for scheduling meetings and demos with your team. It integrates with many tools through Zapier and has some tracking functionality.

Cons

It has a bit of a learning curve, which seems silly for your scheduling software. Also, more robust implementation of advertising tracking would go a long way!

Review Source: Capterra

Gabe from NextPaw

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Scheduleonce makes my life easier

Efficiency of scheduling important meetings and demos

Pros

Super easy to schedule appointments without the back and forth of trying to choose a time that works for everyone involved.

Cons

Some integrations are tricky. But once you figure them out they tend to work well

Review Source: Capterra

Olivia from K08 Sounds

Industry:  Other

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

Love this Scheduler!

Pros

This is awesome for our clients to easily schedule through our website. It integrates great with different calendars and our CRM. Recommended for all office sizes.

Cons

No complaints! Only downfall is the price when trying to add multiple people for clients to schedule with.

Review Source

Robert from Matasich Coaching & Fitness

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

August 2018

Schedule It Once!

My overall experience with ScheduleOnce is smooth and stress free. It is easy to set up even if you are not handy with technology.

Pros

Quick and easy scheduling that is automated so I’m not chasing down clients with missed phone calls, text messages or emails just to make an appointment.

This saves me time and prevents leads from going cold.

I get updated in my email and by text when a new appt schedules.

I can schedule many types of appts on the same page.

It links directly to my google calendar.

Cons

Adding multiple coaches to my scheduler requires same price as administrator user.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Usability is terrible and awful customer service

Pros

It does schedule and give many options for functionality

Cons

Limited 3rd party integration. Not user friendly. Still looks like back end coding software. Awful customer service.

Review Source: Capterra

Laurabell from C. Everett Enterprises

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Scheduling Made Easy

We have several team members that our clients see and this offers our clients to schedule appointments right from our website and no more back and forth on emails!

Pros

This software is easy to set up, change, and use to schedule clients for our entire team.

Cons

The clients have to click on the link, versus being able to offer available times on the email.

Review Source: Capterra

Jameli from Fit Small Business

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2018

ScheduleOnce is a robust appointment booking system.

Pros

Through this app, I can effectively manage and accept online bookings. What I like about it is that I can send automated notifications which can reduce missed appointments.

Cons

There are occasional system errors that affected operations. There's also a learning curve when setting up your account.

Review Source: GetApp

Jeffrey from JDKatz, P.C.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Top notch scheduling system- value priced.

Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under two minutes. The follow up automation simply can't be duplicated.

Pros

Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.

Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.

Cons

Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.

Review Source: Capterra

Emil from Min Datorsupport AB

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Amazing product with tons of functions.

I save a lot of time with the scheduleonce function instead of email times or have to make a lot of calls. The customer just book a time at my businesspage: http://www.mindatorsupport.se/bokatid/

Pros

You can do almost everything with this product. And the customer support are really great, fast and good answears.

Cons

At some moments the sync for exchange havent been working, but this is not an usual problem. But got fast support to fix the issue.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great scheduling software.

Great scheduling software.

Pros

Pretty easy to use. Like the fact that the client could cancel without having to call me and I got the information at the same time.

Cons

Once a potential client or client canceled, they would reschedule for themselves which was not good because I didn't always have the calendar updated.

Review Source: Capterra

Abimbola from IROKO Partners Limited

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Eases the process of scheduling meetings.

Pros

Scheduleone has a broad integration capability and we integrated this tool with Office365 and Salesforce in my organization ; helping us schedule virtual appointments with prospective clients and customers easily.
Scheduleone automatically detects differences in time zone , adjusts daylight savings , and removes the need to calculate time zone differences , thereby allowing us interact in our local time.

Cons

The more staffs we have had using scheduleone ,the more expensive it gets. However the quality of the service is top draw.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Saves a lot of time!

Pros

This programs saves a lot of back-and-forth email communication when trying to get a meeting or call scheduled. We simply send out our link and allow the other person to select a day/time that works well for them.
I really like the different customization options in terms of buffer time, themes, time slots available, booking forms, etc.
We have different virtual trainers on our team and it allows customers to scheduled training at their convenience, and it round-robins who it assigns so there is no extra work required on our end.
We also have different pages set up for different purposes. For example, one type of call may need 30 min and require the customer to answer some question upfront, while another may be a simpler signup for an hour long call.

Cons

The only complaint is that it was a little tricky to set up initially. There are a lot of customization options which is great, but with options comes complexity. Good news is that once we got our master pages and pooled availability set up, it's been working perfectly and we haven't had to make any additional changes.

Review Source: Capterra

David from Big Podcast

Ease-of-use

Value for money

Customer support

Functionality

April 2018

makes booking easy!

big time saver!

Pros

I use this for phone appointments and podcast interviews. Had made scheduling easy because, as the name says, you only have to schedule once -- no more going back and forth. Have used similar services and this is the one I like best. Integrates well with calendars to make sure you don't get double-booked!

Cons

Pretty good as is! Would love an option to be able to get as many add-on calendars as needed, not just package deals.

Review Source: Capterra

J.D. from Top Echelon

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great way to schedule training sessions with our new customers!

Pros

This software takes the pain out of trying to coordinate schedules to set up a meeting with our clients. I can send them a quick link and they can choose a time to speak with me. Great control over the schedule and plenty of settings to mess around with.

Cons

The options and menus that you need to work through to get the settings exactly the way you want can be a little bit convoluted at times.

Review Source: Capterra

Elesha from Self Employed

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I use this weekly

Pros

I like that it is super easy to sort by the type of appointment - completed, scheduled, cancelled, rescheduled, etc.

Cons

I don't like that you can't search by a person's name. This is time consuming to scroll through all entries when looking for something.

Review Source: Capterra

Christopher from Territory Foods

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

A good calendar software that's better than nothing, though a bit enterprise'y

Pros

A great calendar management tool compared to sending emails and asking people if a set of times "works for them". Just send them a link and they can pick a time that works from your calendar. Compared to the email route, ScheduleOnce is incredible, and I used it for years.

Cons

Calendly has entered the marketplace with a product that is more user-friendly, more human, and has a great free plan (whereas ScheduleOnce has no free plan). When putting these two side by side, Calendly wins on all fronts, which makes ScheduleOnce irrelevant for me, personally.

Review Source: Capterra

Displaying 1 - 20 of 40 reviews