ScheduleOnce Software


 

ScheduleOnce is a cloud-based scheduling solution that helps businesses of various sizes to schedule and manage online interactions with their customers and prospects.

Users can configure booking methods, assign appointments to specific staff members and choose communication channels for appointments. The automatic booking functionality allows customers to schedule meetings which are automatically entered on employee calendars.

ScheduleOnce integrates with various third-party applications such as Salesforce, Infusionsoft, GoToMeeting, WebEx, PayPal and various other applications through Zapier. The solution also offers users APIs for website integration.

Services are offered on a monthly subscription basis that includes support via phone and email.

 

ScheduleOnce - Activity stream
 
  • ScheduleOnce - Activity stream
    Activity stream
  • ScheduleOnce - Example scheduling page
    Example scheduling page
  • ScheduleOnce - Example scheduling page
    Example scheduling page
  • ScheduleOnce - Configuration
    Configuration
Supported Operating System(s):
Web browser (OS agnostic)

24 Reviews of ScheduleOnce

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Amy from The Honey DARE
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Pretty great overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ease of use is amazing, the functionality is great too! I love the concept, to have others book their appointment with you avoids all the back and forth with this product. They have an integrated option where you can have people answer questions before they book the appointment, and everything is automated and integrated into your calendar with google. Perfect!

Review Source
 
 
 
Showing 1-20 of 23

David from Big Podcast

April 2018

April 2018

makes booking easy!

Ease-of-use

Functionality

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big time saver!

Pros

I use this for phone appointments and podcast interviews. Had made scheduling easy because, as the name says, you only have to schedule once -- no more going back and forth. Have used similar services and this is the one I like best. Integrates well with calendars to make sure you don't get double-booked!

Cons

Pretty good as is! Would love an option to be able to get as many add-on calendars as needed, not just package deals.

Review Source: Capterra
 

J.D. from Top Echelon

April 2018

April 2018

Great way to schedule training sessions with our new customers!

Ease-of-use

Functionality

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Value for Money

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Pros

This software takes the pain out of trying to coordinate schedules to set up a meeting with our clients. I can send them a quick link and they can choose a time to speak with me. Great control over the schedule and plenty of settings to mess around with.

Cons

The options and menus that you need to work through to get the settings exactly the way you want can be a little bit convoluted at times.

Review Source: Capterra
 

Elesha from Self Employed

April 2018

April 2018

I use this weekly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Pros

I like that it is super easy to sort by the type of appointment - completed, scheduled, cancelled, rescheduled, etc.

Cons

I don't like that you can't search by a person's name. This is time consuming to scroll through all entries when looking for something.

Review Source: Capterra
 

Christopher from Territory Foods
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A good calendar software that's better than nothing, though a bit enterprise'y

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

A great calendar management tool compared to sending emails and asking people if a set of times "works for them". Just send them a link and they can pick a time that works from your calendar. Compared to the email route, ScheduleOnce is incredible, and I used it for years.

Cons

Calendly has entered the marketplace with a product that is more user-friendly, more human, and has a great free plan (whereas ScheduleOnce has no free plan). When putting these two side by side, Calendly wins on all fronts, which makes ScheduleOnce irrelevant for me, personally.

Review Source: Capterra
 


April 2018

April 2018

Perfect scheduling app for product demos

Ease-of-use

Functionality

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Pros

Integrations with calendars, CRM, conferencing software, and email all at once is amazing. A customer can choose a date/time for their appointment and everything else is done automatically.

Cons

It is a little complex to use and set up. Sometimes it's hard to figure out where certain settings are at.

Review Source: GetApp
 

Kenny from Criteria Corp

March 2018

March 2018

Very easy to integrate with our internal CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

You scan have multiple links to help keep track of where the meeting requests are coming from. Helps to focus your efforts.

Cons

Nothing really negative to say about this. They send a lot of emails about updates and things like that but I'm sure those can be opted out of.

Review Source: Capterra
 

Lizzy from Carnegie Mellon University

March 2018

March 2018

Easy and convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

It's easy and simple to use with no training required. The software design is intuitive and easily integrated with other calendars (like google, microsoft outlook, etc). It is also highly customizable

Cons

It is difficult to edit date-specific changes. As this is an important function this should be on the main page, not buried as it is currently

Review Source: Capterra
 


March 2018

March 2018

Learning curve, but worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It's all about functionality. No other scheduling software is as robust as ScheduleOnce is...

Pros

Besides being a scheduling system, I really love the "multi-user" function. With a sales team located around the globe, it makes it more convenient for new users to just choose a time and the system find the right person to schedule them with.

Cons

It has a steep learning curve. It will take some time for you to learn, and the fact it will cost a little to really get going if you have a medium to large size team.

Review Source: Capterra
 

James from Applause
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Occasional integration disconnects but otherwise great performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

I had used ScheduleOnce integrated with Outlook calendar for scheduling appointments and checking availability for about a year without problem. The website is simple to use and configure for users. Once setup, you have a custom URL that you can share with clients and potential clients alike. As long as you set your availability and fill your calendar with personal and business events as well, you can be sure SO will only display truly available times to your clients and prevent scheduling errors.

Cons

After a year or so, SO began to allow clients to schedule calls at times my calendar had been marked busy. In addition to this, some scheduled calls would not appear on my Outlook calendar. After searching support and contacting support, it was suggested I uninstall and reinstall the desktop client application. This fixed it immediately but the issue returned again in the future. Support was fast to respond and suggested another technical fix which allowed it to refresh its connection. It was later explored by the support team and an update was issued which has since resolved the problem. It was a frustrating time during this period but SO's support was professional and helped resolve it in a reasonable amount of time.

Review Source: GetApp
 


February 2018

February 2018

Kind of ugly, dated tool with incredible features at a great price.

Ease-of-use

Functionality

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Value for Money

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Pros

The feature set is absolutely perfect for every workflow I've ever tried. It saves TONS of time when setting up meetings, and it's easy enough to embed where it needs to go.

Cons

The admin UI is awful. It looks like an internal corporate tool from the early 2000's. No mobile interface either, which is insane in 2018.

Review Source: Capterra
 

Sean from All Star Martial Arts

November 2017

November 2017

Schedule once has helped our appointment show rate double in the last year!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I'm so happy with how easy this software is to use! We have even embedded the appointment setting page into several websites with ease, and that has helped keep customers on our website!

Cons

The only issue we have ever had was that with the new update, some of our embedded pages stopped working on Ipads.

Review Source: Capterra
 

Kelly from VLACS

November 2017

November 2017

We use Schedule Once to allow our 200+ employees to keep their schedules.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

Our organization has 200+ teachers who use Schedule Once daily to allow our students the ability to schedule appointments with them whenever is most convenient for them.

Cons

Schedule Once does not always show clear directions on how to select appointment times, which can be confusing for students trying to make an appointment.

Review Source: Capterra
 

Jared from Huge Ad TV
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great scheduling software with calendar integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Saves time scheduling appointments
Empowers my customers to schedule appointments around my open times
Automates the process
Integrates with my google calendar
Sends SMS and/or email reminders of meetings to my customers

Pros

We are using this software to schedule appointments with potential customers. It automates the process of scheduling an appointment and empowers the customer to see your availability, choose their appointment time, and submit the meeting request. It syncs appointment info directly with my google calendar and sends reminders, allows client to change / cancel if needed.

Cons

The only thing I wish were different about this product is if they offered a fremium version with basic features like some of the competitors in the industry do. But even on the paid plans, their prices are really competitive.

Review Source: Capterra
 

Sally from Life and Business Coach
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Love it - and clients love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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I love this scheduler from first sight. Use if for a few years now. I was afraid clients wouldn't like it, and would still want to call me for scheduling. Mistake! They love it. Use it all the time. They like the freedom of seeing all the options and choosing. It's easy and fast for them to use. They use it both for scheduling and for rescheduling.
I did take me a few hours to set it up perfectly (lots of this time was making sure my Google Calendar was all defined well, and all the meetings were in the right length). but the minute i got it up and running, i never had to deal with it any more. it just works perfectly.

Pros

Simple and fast for clients. Works well on mobile phones. Very pretty GUI.

Cons

For getting automatic bookings (without me having to confirm them), or for people to book a whole series of sessions, I would have to pay much more. So I don't use these options, but would like to.

Advice to Others

It really does increase business.

Review Source: Capterra
 

David from Woodbelly Pizza
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Pre-qualifying leads promises improved focus on conversion

Ease-of-use

Functionality

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We're experimenting with switching our current scheduling solution to ScheduleOnce. By determining when to offer an appointment (based on form input) we can spend more time on the clients we really want and less time sifting through the mess of leads. At our busiest time of year, this is worth it no matter what.

Pros

Form input dependent offerings
Ease of scheduling
Zapier integration

Review Source: Capterra
 

Tom from Hawk Analytics
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Off and Running - Busier Than Ever with New Schedulings

Ease-of-use

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This is a great addition to our workflow. This virtually eliminated the back and forth emails trying to schedule events with potential customers. SO is so easy to use, is loaded with features and functionality, and really puts our company in another class. Although a little expensive once everything is added up (e.g. G2M interface annual), so far it has been an acceptable cost.

This company clearly has been doing this for a while and has thought of everything. Totally blows Microsoft Bookings out of the water!

Pros

Loaded with features.

Cons

little pricey.

Review Source: Capterra
 

Susan from Kirby Marketing Solutions

December 2016

December 2016

Easy to Use, Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Finally, a scheduling software that anyone can use. I manage projects with multiple interviewers in multiple time zones and interviewees who sign up from across the country. Schedule Once handles it all seamlessly and integrates it all on several different calendars for less than $65 a month. Saves me tons of labor time. Clients think I have a huge office, think I am professionally run, and love the convenience of signing up for interview times when they have a minute to do so. For those who don't love the Internet, they can have an admin assistant do it, or they can call me. So it doesn't really limit you. And my goodness they have real LIVE people to help you when you have a little support need. What a pleasure to deal with a company that gets small businesses.

Pros

Easy to use, live people support when I need it, cost/value

Cons

hmmm, sometimes the interface is a little clunky if I haven't used it in a few weeks. But it comes back quickly. The difference in terminology between booking page and a user is a little weird and has caused me problems but SO is always nice about correcting the billing.

Advice to Others

Sometimes there are so many settings, be sure to check them all.

Review Source: Capterra
 

Heather from Havenwood Worldwide

December 2016

December 2016

Best scheduling and time saving tool I use

Ease-of-use

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scheduling calls with vendors, sales team, interviews - can get stuck finding a date/time. Instead, I send everyone my calendar so they can grab a time that works for them. saves me time!

Review Source: Capterra
 

Sam from Sales Mojo
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Game-Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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ScheduleOnce has been a game-changer for our business. We are in the internet marketing space and use it for inbound appointments. Their product is incredible, and their service is just as good. We do approximately 300+ bookings a month on multiple booking pages.

The only thing I wish they had is an "app" because we travel a lot and would love to make changes on the fly. They are mobile-enabled, but an app would take it to the next level.

Let me be very clear...there is NO OTHER scheduling tool you should be using. We've tried them on and you get what you pay for with ScheduleOnce.

Pros

Everything

Cons

No App

Review Source: Capterra
 

Pamela from Balanced Numbers LLC

December 2016

December 2016

Professional Scheduling Tool

Ease-of-use

Functionality

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Value for Money

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I love the Schedule Once scheduling tool. It is very easy to use and is very professional. I love that I can send a link via email to a prospect.

Pros

Ease of use; professional.

Review Source: Capterra
 
 
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