ScheduleOnce is a cloud-based scheduling solution that helps businesses of various sizes to schedule and manage online interactions with their customers and prospects.

Users can configure booking methods, assign appointments to specific staff members and choose communication channels for appointments. The automatic booking functionality allows customers to schedule meetings which are automatically entered on employee calendars.

ScheduleOnce integrates with various third-party applications such as Salesforce, Infusionsoft, GoToMeeting, WebEx, PayPal and various other applications through Zapier. The solution also offers users APIs for website integration.

Services are offered on a monthly subscription basis that includes support via phone and email.



46 Reviews of ScheduleOnce

Overall rating

4.61 / 5 stars

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Showing 1 - 20 of 46 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Best tool for booking sales call / product demo

Pros

We have sales team around world and its multi user function is the win win game for us. Customer can choose which timezone they are and it automatically finds the correct sales person.

Cons

Overpriced and some integrations can be increased

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

A great tool but a bit pricy

It's good. I like them. But wish they weren't so pricey.

Pros

I like that I am able to integrate it with my Google calendar, that users who schedule get to have it be added to their Google calendar too and they are invited on the invite, and that if I want to manually move the appointment (let's say we're booking a follow up call right on the call) I can move it within Google Calendar and rename it and it works well and they will be notified via Google calendar.

Cons

all the additional features have to be paid for - a lot. Infusionsoft integration, Zapier, etc. And you have to pay for them for the year upfront which sucks. I only needed some integrations for a little bit. This tool I think is more pricy than some others on the market.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Affordable scheduling software for small businesses

Pros

Affordable and easy to use. Its integration with Google is really helpful as that's what I (and all my clients) are using. Great tool if you're trying to manage scheduling among multiple time zones as well because it automatically adjusts for that.

Cons

While it's perfect for a small agency or freelancer, I'd say this isn't very suitable for larger companies.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

No More Back and Forth to Schedule Meetings

Pros

The best thing about this software is the ability to generate custom scheduling links. There is no need to go back and forth in an email string to try to coordinate a common day/time. We use this currently to schedule sales demos and remote software training sessions. Simply send your scheduling link to a customer or prospect and they can pick a time that you have available that also works for them. It sends the appropriate calendar invites and reminders as well. We have also used the pooled availability feature to round-robin appointments between multiple coworkers who perform the same tasks.

Cons

The only thing I found a confusing was the initial setup. Setting up an individual link was simple enough and they give you a lot of customization options, but it got tricky when setting up master links that involve more than one person's calendar availability. The good thing is that once you have them set up, you're good to go moving forward, but the initial setup did take some time to figure out.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

ScheduleOnce makes scheduling simple

Support has been very responsive to the few issues that have come up.

Pros

I love how easy this is on the client! It auto-detects the time zone, so no more missed calls due to timezone misses. Can have multiple booking pages, with custom responses, images, and teams. Excellant tool for scheduling demos and training, syncs back to outlook,

Cons

The one thing I wish ScheduleOnce offered is an expiring link. Would love the ability to send out a schedule link that the client can't keep forever and book whenever they like. We use this to scheduling trainings, and often find that people book more calls than they are allowed. If there was an expiry or limit capability it would be perfect.

December 2018

Jeff from CBT Nuggets

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

One of a Kind Awesomeness

Improves our image by advertising our availability and ease of scheduling and reduces the administration time to make it all run smoothly.

Pros

The custom URL you can embed in your email signature block is just a nice clean way of making your availability your clients' availability. The software has so many different features and rules allow you to further customize the scheduling and prevent over or incorrect bookings.

Cons

Difficult to set up, and then only works as well as you leverage your own calendar. If you can get past the setup, you have an awesome service.

December 2018

Brandon from Brandon Mushlin Creative

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Does Exactly What It Says, NO Back and Forth

I love it though I don't use it currently, I've used it for years. I am just too booked to want to have an open scheduler out there for people to access my schedule. Sometimes I don't even know what I will be doing the next day to want to take calls.

Pros

Online Scheduling Software that doesn't take brain science to operate, automatically converts time zones for each party, and makes sure you have a great set up for reminders and follow up for clients.

Keeps you from having to ask "what time zone are you in" then doing the reverse math to remember your time or miss your meeting.

Cons

A tad pricier than others, but I beleive they were one of the earlier scheduling SAAS systems that picked up on the time zone difference integration.

November 2018

Glenn Wallace, from Webjutsu

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best Calendar Software I've Tried

I use it as part of my marketing funnel for lead generation. It integrates nicely with ActiveCampaign to set up a good one two punch for getting new clients.

Pros

I've tried most of the major scheduling software out there and ScheduleOnce is the one we ended up going with. The ease of use, the simple GUI on the prospects ens to schedule an appointment and the ability to integrate it with labels was a big selling point.

Cons

Nothing comes to mind right now. Overall great product and great experience.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

ScheduleOnce Review

Pros

ScheduleOnce makes it easy for our current and potential clients to schedule meetings with us.

Cons

It was a little hard to setup and integrate at first.

October 2018

Tira from Tira Doran

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

October 2018

So easy to use

Pros

Love love love how easy this is to set and use! Things are worded clearly so you don’t need to be a tech savvy to understand what are all the functions and how they work!

Cons

Nothing really to complain about. Price is very affordable and product works!

October 2018

Jessica from Property Managment

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

Property Manager

Good, it was convenient and overall user-friendly, especially for leads to set up a time and to confirm the appointment.

Pros

Offering a scheduling option through a link, especially during busier times of the year.

Cons

Setting up the times to coincide with my google calendar.

October 2018

Jameson from Sangfroid Public Relations

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Functionality

5 of 5

October 2018

Robust options, but clunky to set up

Overall, it's a great scheduling option and has helped us schedule hundreds of demos.

Pros

ScheduleOnce has all of the event scheduling options you could need for scheduling meetings and demos with your team. It integrates with many tools through Zapier and has some tracking functionality.

Cons

It has a bit of a learning curve, which seems silly for your scheduling software. Also, more robust implementation of advertising tracking would go a long way!

September 2018

Gabe from NextPaw

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Scheduleonce makes my life easier

Efficiency of scheduling important meetings and demos

Pros

Super easy to schedule appointments without the back and forth of trying to choose a time that works for everyone involved.

Cons

Some integrations are tricky. But once you figure them out they tend to work well

September 2018

Olivia from K08 Sounds

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Love this Scheduler!

Pros

This is awesome for our clients to easily schedule through our website. It integrates great with different calendars and our CRM. Recommended for all office sizes.

Cons

No complaints! Only downfall is the price when trying to add multiple people for clients to schedule with.

August 2018

Robert from Matasich Coaching & Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

August 2018

Schedule It Once!

My overall experience with ScheduleOnce is smooth and stress free. It is easy to set up even if you are not handy with technology.

Pros

Quick and easy scheduling that is automated so I’m not chasing down clients with missed phone calls, text messages or emails just to make an appointment.

This saves me time and prevents leads from going cold.

I get updated in my email and by text when a new appt schedules.

I can schedule many types of appts on the same page.

It links directly to my google calendar.

Cons

Adding multiple coaches to my scheduler requires same price as administrator user.

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

1 of 5

August 2018

Usability is terrible and awful customer service

Pros

It does schedule and give many options for functionality

Cons

Limited 3rd party integration. Not user friendly. Still looks like back end coding software. Awful customer service.

August 2018

Laurabell from C. Everett Enterprises

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Scheduling Made Easy

We have several team members that our clients see and this offers our clients to schedule appointments right from our website and no more back and forth on emails!

Pros

This software is easy to set up, change, and use to schedule clients for our entire team.

Cons

The clients have to click on the link, versus being able to offer available times on the email.

August 2018

Jameli from Fit Small Business

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

3 of 5

Functionality

4 of 5

August 2018

ScheduleOnce is a robust appointment booking system.

Pros

Through this app, I can effectively manage and accept online bookings. What I like about it is that I can send automated notifications which can reduce missed appointments.

Cons

There are occasional system errors that affected operations. There's also a learning curve when setting up your account.

August 2018

Jeffrey from JDKatz, P.C.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Top notch scheduling system- value priced.

Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under two minutes. The follow up automation simply can't be duplicated.

Pros

Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.

Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.

Cons

Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.

July 2018

Emil from Min Datorsupport AB

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Amazing product with tons of functions.

I save a lot of time with the scheduleonce function instead of email times or have to make a lot of calls. The customer just book a time at my businesspage: http://www.mindatorsupport.se/bokatid/

Pros

You can do almost everything with this product. And the customer support are really great, fast and good answears.

Cons

At some moments the sync for exchange havent been working, but this is not an usual problem. But got fast support to fix the issue.