YouCanBook.me

RATING:

4.6

(330)

About YouCanBook.me

YouCanBook.me is a web-based scheduling software designed to help businesses manage customer bookings from a single calendar. Key features include appointment reminders, group scheduling, customizable branding, automated scheduling, online payments, automatic time zone detection and mobile access. Teams using YouCanBook.me can set up weekly schedules or customize them according to requirements and add padding between multiple appointments. The application allows enterprises to send branded and customizable email and SMS reminders, include information entered by customers in the bookings and send automated follow-up emails to clients. Additionally, managers can view the availability of team members and accept or reject bookings proposed by customers. YouCanBo...

YouCanBook.me Pricing

The cost is $12 per calendar monthly, $10.80 per calendar/month when billed yearly, $9.60 per calendar / month when billed in 2 years

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

Delight customers with the best booking experience
Slide 1 of 5

YouCanBook.me Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for YouCanBook.me

1 - 5 of 329 Reviews

User Profile

Sara

Verified reviewer

Higher Education, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Absolutely a Life Saver!

10/10 would recommend this. The benefits: you can utilize the free version for student bookings and still have a variety of features to choose from to customize their experience during bookings; you can control your calendar or sync it up to your work calendar so your available times already populate. It works so, so well with Google Calendar. We have had hundreds upon hundreds of bookings over the years in advising per advisor and we have never run into any issues or outages. I cannot speak enough about how knowledgeable their customer service staff are, either, they are just absolute gems.

PROS

Don't even read this review- just test this out, it's AMAZING! I cannot speak highly enough about this product. I am part of the team which selected this as our booking tool to use, and we have utilized both the free and paid products. I need to say this up front: this company has hands down the BEST customer service team. I have never in my life experienced such great customer service from a booking site. The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc,. The ability to customise your booking features in insane to me. You can select available times, dates, booking length of time, and customize what your customer base sees when they search through your available dates calendar area for times, and once they book there are a variety of options to choose from. We have data that we do need for tracking as far as student ID numbers, appointment type, etc, and YouCanBook me lets us track that with ease, when previously we would have to go through digital calendars and HAND COUNT and track this data. This has saved us so much time and is such a wonderful and easy tool for our students to use too. One of the best features we have gotten feedback on is the appointment reminder via e-mail or text message. For students who use technology daily this is something they appreciate as it's a quick notification for them during their busy days.

CONS

Nothing, the paid and free versions each have so many cool things to use! You can also request to test out feature of the paid version. Like I stated before, their customer service team is just so fantastic so anything you might run into they can assist with. Truly, this is a wonderful program that I will be using for years to come, it's just so easy to use and so great for bookings.

Lisa

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2021

An Online Scheduler That Meets All Needs

It serves all my needs. There is nothing lacking in this software. Customer service is also fantastic.

PROS

I love the fact that I can create multiple booking links for different needs and keep all links separate. This keeps my booking pages clean and removes confusion for the booker.

CONS

You need to create code to personalize or hyperlink text in the booking heading. This is easy enough but a bit annoying and time-consuming.

Reason for choosing YouCanBook.me

The booking page functionality was cleaner and suited my needs

Roy

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed February 2018

Loved it - but now it does not support Apple.

diary use

PROS

almost everything. except apple integration. product was easy to use and flexible. great customisation

CONS

We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings. iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me. iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings. At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.

Josue

Human Resources, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I can't live without it

I honestly can't think of my workflow without it.

PROS

It's easy to use and effective, as an administrator, the set-up is a breeze, and for the users, it's really easy to get a hold of the service, there are a ton of features you can customize, from the fields your client has to fill, to the custom email/text notifications you can get.

CONS

The UI can get some upgrades, and it would be nice to have more stock themes options.

Reasons for switching to YouCanBook.me

I just feel more in control using Youcanbook.me

Osman

E-Learning, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Use YouCanBook.Me for your appointments

PROS

How easy is to configure and start right away, the variety of options that offers to configure the booking page and also that are fully customizable, also the permissions of who can modify the booking page comes handy so you don't have to rely just on one person managing the pages.

CONS

It could be improve the way when an account is deleted that the rescheduling of the appointment should be handled through the interface of YouCanMook.Me and not the calendar itself

Reason for choosing YouCanBook.me

The customer support that we receive for the integration