YouCanBook.me

RATING:

4.63

(319)

About YouCanBook.me

YouCanBook.me is a web-based scheduling software designed to help businesses manage customer bookings from a single calendar. Key features include appointment reminders, group scheduling, customizable branding, automated scheduling, online payments, automatic time zone detection and mobile access. Teams using YouCanBook.me can set up weekly schedules or customize them according to requirements and add padding between multiple appointments. The application allows enterprises to send branded and customizable email and SMS reminders, include information entered by customers in the bookings and send automated follow-up emails to clients. Additionally, managers can view the availability of team members and accept or reject bookings proposed by customers. YouCanBo...

YouCanBook.me Pricing

The cost is $10 per calendar monthly, $9 per calendar/month when billed yearly, $8 per calendar / month when billed in 2 years

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

YouCanBook.me dashboard
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YouCanBook.me Reviews

Overall Rating

4.63

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 314 reviews

User Profile

Sara

Verified reviewer

Company size: 10,000+ employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Absolutely a Life Saver!

10/10 would recommend this. The benefits: you can utilize the free version for student bookings and still have a variety of features to choose from to customize their experience during bookings; you can control your calendar or sync it up to your work calendar so your available times already populate. It works so, so well with Google Calendar. We have had hundreds upon hundreds of bookings over the years in advising per advisor and we have never run into any issues or outages. I cannot speak enough about how knowledgeable their customer service staff are, either, they are just absolute gems.

Pros

Don't even read this review- just test this out, it's AMAZING! I cannot speak highly enough about this product. I am part of the team which selected this as our booking tool to use, and we have utilized both the free and paid products. I need to say this up front: this company has hands down the BEST customer service team. I have never in my life experienced such great customer service from a booking site. The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc,. The ability to customise your booking features in insane to me. You can select available times, dates, booking length of time, and customize what your customer base sees when they search through your available dates calendar area for times, and once they book there are a variety of options to choose from. We have data that we do need for tracking as far as student ID numbers, appointment type, etc, and YouCanBook me lets us track that with ease, when previously we would have to go through digital calendars and HAND COUNT and track this data. This has saved us so much time and is such a wonderful and easy tool for our students to use too. One of the best features we have gotten feedback on is the appointment reminder via e-mail or text message. For students who use technology daily this is something they appreciate as it's a quick notification for them during their busy days.

Cons

Nothing, the paid and free versions each have so many cool things to use! You can also request to test out feature of the paid version. Like I stated before, their customer service team is just so fantastic so anything you might run into they can assist with. Truly, this is a wonderful program that I will be using for years to come, it's just so easy to use and so great for bookings.

Scott

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

June 2022

Almost Perfect

For out purposes, it is almost perfect.

Pros

When we looked at scheduling software, it had to be fool proof for the user and easy to set up for me, the administrator. The other great feature is to use different forms for different schedule types on the same calendar. For scheduling resources that has different scheduling requirements, it makes it easier to manage with different rules.

Cons

There is no administrator role that can override defined restrictions. If I am on the phone with a client trying to reschedule a meeting, I should be able to override the rules and make the appointment. For example, one of our scheduling rules has a 4 hour minimum scheduling requirement. IF I want to allow someone to come in within two hours, I should be able to make that schedule without editing the scheduling rules, which is what I have to do now.

Reasons for choosing YouCanBook.me

The managing of a single resource with multiple booking types!

Reasons for switching to YouCanBook.me

One of the problems with what we were using is that their simple scheduling grid was not simple and could not manage one resource with multiple options.

User Profile

Michael

Verified reviewer

Company size: 51-200 employees

Industry: Higher Education

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

December 2020

Decent booking/appointment platform

Overall, it proved an effective tool for the short term but I will not be upgrading to a paid subscription after my free trial ends. Might consider it later on in the future.

Pros

In using the free trial, the flexibility of creating meetings and appointments was nice. Provided lots of options for days and times that made more specific options possible as compared to other platforms I've used. Distribution of the bookings was easy. Nice control features. Easy to connect to your calendars, be they Outlook or Google.

Cons

In my opinion, there is a steeper learning curve in using this platform. Not just because of all of the features, but the overall look is very busy and not very intuitive in my opinion. Some of my students also stated that it was confusing to choose appointments. However, that is all very subjective and is not necessarily a reflection of the platform itself.

Reasons for switching to YouCanBook.me

Wanted to see if YouCanBook.me better suited my needs.

Lisann

Company size: 1 employee

Industry: Entertainment

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

5

December 2021

It Works

Thus far I like it. While I am in the paid plan I am still testing it out to see if it will suits my needs overall. I like the look and feel of it. The learning curve was minor for me.

Pros

Easy to use and to integrate my brand message with the option to accept payment should I ever need/want that

Cons

I wish the zoom link would be fully integrated so it shows up in the clients calendar without them having to take the extras step of copy/pasting

Reasons for choosing YouCanBook.me

Ease of use was better for me than the extensive options SimplyBook.me had even though their options at the same price range we’re actually more appealing

Reasons for switching to YouCanBook.me

Cost, Look and Options were better on YouCanBook.Me, but ease of use was better on Calendly.

Lisa

Company size: 2-10 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

5

February 2021

An Online Scheduler That Meets All Needs

It serves all my needs. There is nothing lacking in this software. Customer service is also fantastic.

Pros

I love the fact that I can create multiple booking links for different needs and keep all links separate. This keeps my booking pages clean and removes confusion for the booker.

Cons

You need to create code to personalize or hyperlink text in the booking heading. This is easy enough but a bit annoying and time-consuming.

Reasons for choosing YouCanBook.me

The booking page functionality was cleaner and suited my needs

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