OpenWater vs Submit.com

RATING:

4.6

(51)

OpenWater has 51 reviews and a rating of 4.59 / 5 stars vs Submit.com which has 51 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (51)
4.8 (51)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 3, 2024
February 22, 2022
Pros/Cons
  • Pros

  • Not only is the system easy to use and to customize to your specific program, but the customer service is phenomenal.
  • The customer support was absolutely the best part of using OpenWater. Whenever I had a question, the rep was immediately on top of it.
  • Cons

  • It was tricky to learn the terminology and the platform itself. Also, the website seems to take a long time to load.
  • There are a lot of features, but they can be difficult to find, because they are hidden down different rabbit holes. It's not always intuitive to use.
Read all user reviews
  • Pros

  • Easy to use, straight-forward instructions and details. Got the job done in an effective and efficient way - very happy.
  • Support is amazing when you need help. Allows you to accept multiple formats of data and media content.
  • Cons

  • The fact that I sometimes get stuck with the jargons.
  • I have nothing that I can think of that I dislike about this software.
Read all user reviews
Pricing Range
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$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos