Illumine Software
FrontRunners
About Illumine
Illumine is a comprehensive childcare management software packed with all the functionalities of daycare & preschool owners. Directors and teachers can manage administrative reporting, program planning, manage billings, interactions with parents and more with the childcare app.
With features like parent communication, billing and payments, lesson planning, digital attendance, virtual classrooms, and child assessments, Illumine is a one-stop shop for all your childcare management needs.
Recognized as #1 by daycare software by Software Advice, Capterra, and GetApp, Illumine offers you a user-friendly method for meeting your everyday administrative responsibilities. The platform brings monitoring your day-to-day activities to your fingertips. By giving you the freedom t...
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Illumine School Dashboard
Illumine User Reviews
OVERALL RATING
Showing 1 - 5 of 86 reviews
Ishita
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Computer & Network Security
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2020
I virtually see my son learn and grow
After whatsapp if there is any other app I use daily, its Illumine. Its like a necessity for me as a parent of a 3 year old.
Pros
It has everything I could ask for. I am a working mom and I always felt anxious and guilty for not being there for my boy or not be involved or informed enough. Its like Illumine has crept into a parents mind and collected all the needs and built this app. I can see what activities my toddler son is doing, i get the notifications, I know when he ate, what he ate, when he slept at all times. I immediately get to know if he got hurt or had a quarrel. The UI is pretty good (Sorry for the PM in me speaking). I can drop notes to the teacher. I can very well communicate with the school admin and have all record of conversations. I see the reminders at all times. I see the lovely pictures of my boy with all his friends and it fills my heart with joy.
Cons
One tiny thing could be that if a school does not use a specific feature, may be that can be hidden so the parents don't see it. Although my son's school uses almost all features, they don't have the live streaming thing. So may be if that feature can be completely hidden.
Reasons for switching to Illumine
This was in my son's previous preschool. My son's new preschool has Illumine and I am so thankful as Ace really was horrible.
Selina
Verified reviewer
Company size: 11-50 employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
August 2020
Using Illumine in pre-school on a daily basis
Other than upgrading our kindergarten's standards by embracing technology and going paperless, Illumine has effectively smoothed our internal management as well as improved our organisation's system. Parents are also satisfied, if not impressed with the app and how we make use of it. This app will definitely be a bonus and an additional reason for parents to send their kids to our pre-school and child care.
Pros
The features available are perfectly catered for the needs of pre-schools as well as parents. It is really user-friendly, be it for the admins, teachers or parents. Even the more elderly teachers that are not familiar with the latest technology can use the application with ease!
Cons
There were some minor glitches or crashes in the app, but after notifying the support team, the problems were solved promptly!
Reasons for choosing Illumine
Initially we were just looking for a platform to conduct online learning during the covid-19 outbreak, and we stumbled upon Illumine and the platforms mentioned above. I was impressed with the excellent customer service that I received, hence I decided to start the trial. We explored the other features offered in the app and thought it would be nice to take this opportunity and stand out from the other pre-schools in my country.
Reasons for switching to Illumine
Kubikt was more focused on finance and operation management, and it was difficult to get a grasp of how to make full use of it as it was too complicated for our admins even after attending a full-day training. Although in terms of price, Kubikt was far less pricey than Illumine, it did not have the features that would potentially bettered our pre-school.
Geraldine
Company size: 2-10 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2021
A review to be informed and developed better
Good. Because we are still using it until now. Review may help to increase and develop better. but overall, its a user friendly app i may say.
Pros
1.On Admin side, filing is made faster and easier. I can say that it helps ease the Admin records for the school. 2.Fees / Invoices is good. it is done fast once made its in the email of parents 3. Child's Profile - usually parent's log their child to school but most of the students we have are under supervisions or guarded by Grandparents and Uncles and Aunts. this doesnt have the content on the information profile. 4. when parent's upload files, these must go directly to the child's profile or file once teacher opened the file for easy tracking. 5. I didn't see any certification format like the invoice made.
Cons
1. on messaging, you cannot delete or rephrase the message. and you cannot even copy or paste the same line. its so limited. 2. the attendance dates, when you need to suddenly have to check out the child's attendance . there should be a late in or red mark so when you check the overall attendance you can summarize it fast.
Jason
Company size: 2-10 employees
Industry: E-Learning
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2021
Life saver for online learning platform business
We are solving the problems mentioned above, re: excessive overhead / time spent doing what should be built-for already on the backend in running an online education platform.
Pros
1 year ago, before we implemented Illumine, I as the CEO and my former Head of Marketing had to handle tons of customer support tickets ourselves; and then, we had to hire 2 then a 3rd Support rep at $3000/month nearly in the Philippines. Just for something we knew was resulting from customers struggling to get into their Zoom class each day. Customers left because they were tired of the technical difficulties and annoyance of having to ask Support for things daily. Illumine was an all-in-one automated, streamlined, simplified answer to all that.
Cons
The fact that it does NOT replace the need for Google Sheets, Stripe, and my CRM completely. I think if it enabled us to fully market, sell, manage classrooms / customer relations, and handle billing all in-house, that could be very valuable. But you can't necessarily expect too much from any 1 SaaS tool either...
Reasons for choosing Illumine
because Illumine was capable of customizing the platform to fit our specific needs. That was the primary reason.
Avinash
Company size: 10,000+ employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
The ease of use and overall build and design
Overall is is great , good initiative to consolidate all of the schol information at one place. In short this is like an ERP system for schools.
Pros
Its a single mode of communication between the parents and the school. As a parent i know what are the assignments , Attendance and other announcements. The important part is the fees details , Pickup and drop details provide more safety to the kids. One feedback that i may have is if we can group the photos of ones kid at one place will be better...now school post 100 of photos and i need to drill down to find out which one are for my son...rest is great abt this app
Cons
what i feel missing is if the school cameras can be integrated with this app then this will be one stop shop. My son school provide camera feature to check the live streaming of kids playground and cafeteria
