Illumine

RATING:

4.39

(105)

About Illumine

Illumine is a comprehensive childcare management software packed with all the functionalities of daycare & preschool owners. Directors and teachers can manage administrative reporting, program planning, manage billings, interactions with parents and more with the childcare app. With features like parent communication, billing and payments, lesson planning, digital attendance, virtual classrooms, and child assessments, Illumine is a one-stop shop for all your childcare management needs. Recognized as #1 by daycare software by Software Advice, Capterra, and GetApp, Illumine offers you a user-friendly method for meeting your everyday administrative responsibilities. The platform brings monitoring your day-to-day activities to your fingertips. By giving you the freedom t...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Illumine School Dashboard
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Illumine Reviews

Overall Rating

4.39

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Illumine

1 - 5 of 105 Reviews

User Profile

Juhi

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

A good software for childcares

A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great.

PROS

I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.

CONS

There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.

Vendor Response

Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature

Replied March 2020

Roopa

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2020

Using for KinderGarden

Its a good experience can be little more improved ,Good job team :)

PROS

Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements. Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent

CONS

Till creche has to get implement or use of many features like fee payments,live streaming and so on . This will add a wonderful experience hassle free tasks

Vendor Response

Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :)

Replied March 2020

Bharath

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Need improvement in the UI navigation

It was a pleasant experience

PROS

The facility to upload pictures and videos

CONS

When I want to see a particular day's dairy, all the dairy details will come up.

Naga Ravi Prasad

Computer Software, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2020

Illumine is overall good product but it needs some improvements

Overall, with the age of app, it is performing good. But still needs some improvements.

PROS

1. We can closely watch kids activities on timely basis. 2. We can watch photos of events and activities in school 3. We can update our photos at home and download school photos 4. Communicate with teachers and care takers about his deeds and chores

CONS

1. It is not possible to download all the photos at once 2. We need live monitoring feature by linking webcams with illumine app 3. Customer care needs to be very prompt in answering queries

Debojit

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2022

Excellent Product.

PROS

Very user friendly. Exhaustive features. Enhances the goodwill of the organisation. Helps parents and educators in tracking the development of the child

CONS

Camera access can be improved. Writing notes and reminders sometimes becomes difficult.