About Illumine

Illumine App is a daycare and preschool management app. Illumine helps early education institutes to simplify their administration, manage fee payment and billing. It caters to the needs of Administrators, Teachers, and Parents. More than 2000 parents of preschoolers are loving Illumine for their parent communication and parent engagement features.

It is for Daycare, Preschool, Afterschool, Childcare, Montessori. Teachers can upload daily activities. Parents can track child's learning journey. Parents can download photos and videos uploaded by daycare/preschools. Admin can manage invoicing, accounting and payment gateway.


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41 Reviews of Illumine

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March 2020

User Profile Picture

Ishita from Sophos Technologies

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

I virtually see my son learn and grow

After whatsapp if there is any other app I use daily, its Illumine. Its like a necessity for me as a parent of a 3 year old.

Pros

It has everything I could ask for. I am a working mom and I always felt anxious and guilty for not being there for my boy or not be involved or informed enough. Its like Illumine has crept into a parents mind and collected all the needs and built this app. I can see what activities my toddler son is doing, i get the notifications, I know when he ate, what he ate, when he slept at all times. I immediately get to know if he got hurt or had a quarrel. The UI is pretty good (Sorry for the PM in me speaking). I can drop notes to the teacher. I can very well communicate with the school admin and have all record of conversations. I see the reminders at all times. I see the lovely pictures of my boy with all his friends and it fills my heart with joy.

Cons

One tiny thing could be that if a school does not use a specific feature, may be that can be hidden so the parents don't see it. Although my son's school uses almost all features, they don't have the live streaming thing. So may be if that feature can be completely hidden.

Reasons for Switching to Illumine

This was in my son's previous preschool. My son's new preschool has Illumine and I am so thankful as Ace really was horrible.

August 2020

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Selina from Agata Montessori

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Using Illumine in pre-school on a daily basis

Other than upgrading our kindergarten's standards by embracing technology and going paperless, Illumine has effectively smoothed our internal management as well as improved our organisation's system. Parents are also satisfied, if not impressed with the app and how we make use of it. This app will definitely be a bonus and an additional reason for parents to send their kids to our pre-school and child care.

Pros

The features available are perfectly catered for the needs of pre-schools as well as parents. It is really user-friendly, be it for the admins, teachers or parents. Even the more elderly teachers that are not familiar with the latest technology can use the application with ease!

Cons

There were some minor glitches or crashes in the app, but after notifying the support team, the problems were solved promptly!

Reasons for Choosing Illumine

Initially we were just looking for a platform to conduct online learning during the covid-19 outbreak, and we stumbled upon Illumine and the platforms mentioned above. I was impressed with the excellent customer service that I received, hence I decided to start the trial. We explored the other features offered in the app and thought it would be nice to take this opportunity and stand out from the other pre-schools in my country.

Reasons for Switching to Illumine

Kubikt was more focused on finance and operation management, and it was difficult to get a grasp of how to make full use of it as it was too complicated for our admins even after attending a full-day training. Although in terms of price, Kubikt was far less pricey than Illumine, it did not have the features that would potentially bettered our pre-school.

April 2021

Diptesh from Edu Lo Sung Educational Solutions

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

Good School Management App

Good

Pros

Ease of use and compatibility of two-way communications

Cons

Invoice rectifications, payment gateway option

Reasons for Choosing Illumine

New startup

October 2020

Bharath from Blueyonder

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2020

Need improvement in the UI navigation

It was a pleasant experience

Pros

The facility to upload pictures and videos

Cons

When I want to see a particular day's dairy, all the dairy details will come up.

December 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Real-time notifications are a godsend!

Peace of mind Illumine is a Godsend! There are so many features to love and I don't know where to start! Firstly, you can create and send invoices to parents and manage all the billing transactions as well.

Pros

I can update the parents on their little one’s mealtimes, naps, diaper changes, and bathroom visits. The end of the day reports can make parents anxious because they are unable to communicate with the daycare center through the day, but illumine allows us to constantly keep them notified. We can send the reports to parents and receive their signatures without any hassle.

Cons

None for now, there are no negatives as of now present in this app

January 2021

Avinash from DXC Technology

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2021

The ease of use and overall build and design

Overall is is great , good initiative to consolidate all of the schol information at one place. In short this is like an ERP system for schools.

Pros

Its a single mode of communication between the parents and the school. As a parent i know what are the assignments , Attendance and other announcements. The important part is the fees details , Pickup and drop details provide more safety to the kids. One feedback that i may have is if we can group the photos of ones kid at one place will be better...now school post 100 of photos and i need to drill down to find out which one are for my son...rest is great abt this app

Cons

what i feel missing is if the school cameras can be integrated with this app then this will be one stop shop. My son school provide camera feature to check the live streaming of kids playground and cafeteria

March 2021

Falak from Kids Kingdom

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2021

A teacher's guide

Good

Pros

The best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.

Cons

No option of selecting multiple parents to message. Have to individually select which is time consuming.

Reasons for Switching to Illumine

User friendly and more options.

April 2021

Ruchi from Umich

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Illumine review

Good

Pros

It’s easy to use. One platform with all features.

Cons

The lesson tab has some probelm. When we go back to take another printout the lesson tab sets to its default set and shown the result rather then showing what I selected ( like by date or month). It’s not convenient to use to take printout.

March 2021

Kothai from Computer Software

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2021

Review

Pros

The feature to look at the class schedule and communicate with the instructor.

Cons

Meeting invite link. Often had issues in locating the meeting link to join the class.

April 2021

Poonam from Grubhub

Company Size: 501-1,000 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

The great virtual classroom software

I liked it . Simply awesome.

Pros

User-friendly virtual classroom platform for Students. Very Easy to use.

Cons

Need little bit improvement on Photo and Scroll through system.

October 2020

Gaurav from Luv kart

Verified Reviewer

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Illumine - easy and intuitive

I use illumine at my children's school to check their daily activities and meal reports . It is quite fast and intuitive . It lets me checkin or checkout my child with the help of simple QR code scan They use it for car pool on an iPad and it helps me track the car movement as well. The school moved from a pen and paper set up which was much slower due to flipping through the clipboard to find your kids and signing for each of them. It lets me add medical and food notes as well. Such a relief when teacher marks such notes completed with a picture. Plus, if it was raining the papers were a mess. The school has the iPads at the reception that still allows for signature with the touch screen.

Pros

Illumine helps make the connection between home and the preschool setting stronger. It allows teachers and parents to communicate important information to each other. It allows for photos to be shared with the families, so that they can see the learning taking place in the classroom. It allows me to keep track of the development that my child is going through, in a very structured, easy to understand format. I like this software a lot

Cons

I really do not have any cons for Illumine. My experience has been very positive and I like the product and their user interface . I am being 100% honest when i say that I have never had to contact customer support so I can not speak to that, but I do know that the implementation of the solution was pretty simple .

October 2020

Jeni from Vineforce Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2020

Very useful especially during the pandemic!

If you're looking for a child care management platform for your school, I would absolutely recommend Illumine because it's very user-friendly, very straightforward, all you'll need for your school is all in one place. As a parent, I wouldn't have to switch from one software to another and read endless emails from teachers just for school updates. All the information I need about my child's performance is accessible at my disposal, without checking different things from different platforms.

Pros

My kid's school used this, and the whole experience to communicate with her teachers and receiving daily reports about my child would not have been much more straightforward. During the pandemic, extra updates such as online learning and activity sharing with learners are handy, and she felt connected to her teachers even though she is away from school. They have various tools, such as notifications, assessments, fee collection, Lead CRM, etc., all in one place. Still, I hope her school would use all the functionalities as I know it would be so much more helpful for teachers and students.

Cons

As of now, the experience is pretty pleasant, and if there are any problems, the team will be quick to resolve it for us.

October 2020

Ankur from Hsbc

Company Size: 10,000+ employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

October 2020

Great product but can improve on live interactivity

Wonderful so far and expecting a long journey together

Pros

Great product, user friendly and has got the features easy for non IT population to easily use

Cons

It can possibly do something more on the live interaction feature adding; at the moment as I know it’s all about posting content but no live interactions are there

October 2020

Saurabh from Microsoft

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

October 2020

User friendly application, has got basics covered

Pros

Ease of Use. Quite intuitive. All the basic features - submitting homework, attendance etc. are covered.

Cons

Integration with calendar (Outlook, Google Calendar) missing. Notifications for meetings would be a big plus I shall be able to categorize meetings (Regular class vs PTM vs Virtual visits)

October 2020

Megha from Allscripts

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

October 2020

Review

Pros

Not a very user friendly interface...cannot see pending taks in one click in the mobile app. Should be able to send email from the app. More filtering/search options required.

Cons

Ok so far.

March 2021

Payal from XANT

Company Size: 201-500 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2021

Awesome tool to track the progress of your child

SO far so good!!

Pros

ease of use, interacting with the teachers on a daily basis is very easy

Cons

I would like to see more details about what kind of food is my kid eating, how much did the kid eat, what was the teachers remarks for the day, and oh ... most important, may be add like live streaming that would be very helpful and comforting

January 2021

Varun from Tejari Solutuon FZLLC

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

January 2021

User Friendly

i would give 4 stars out of five. So that you guys can continue to improve the application and make sure it's best in class.

Pros

-- UI of the application is good, -- User-friendly and easy to navigate even though there are a lot of content/windows within the app.

Cons

There is still room for improvement. for Example - Font size can be increased a little bit. - It's not a con but at times certain pages look a bit cluttered. - If we can customize the dashboard or if there could be a better way for dashboard layout that would be good

April 2021

Vandana from Banking

Company Size: 5,001-10,000 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

Parent of user

Pros

Ease of use. Lesson plans needs to be improved

Cons

Lesson plans is exhausting to access. The Ux /ui needs to improve

October 2020

Marieta from Cosmos Kids

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Easy to use app

We are very happy with the support team for every time fast reply.

Pros

It is very easy to use from parents and teachers. Easy to upload many photos and videos, fast connection with the parents - messages, observations, reminders, etc. Thankful for improvements that they do designed for us.

Cons

bugs occurs sometimes especially with notification correlation.

Reasons for Choosing Illumine

Many functions, especially virtual class. The price is reasonable.

Reasons for Switching to Illumine

not any more support for Europe

April 2021

Mampi from Infosys

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

2.0

Functionality

4.0

April 2021

Many functionalities don’t work properly

Could be much better. Not that great currently!

Pros

Easy to join meetings as you don’t have to open zoom every time. Access to plans and calendar are are a good feature.

Cons

There is always a delay. The home page shows the meeting from previous day always for few seconds before you can actually see that day meeting link. Also the lesson plans tab don’t work. U click on it and it shows lessons from past week and needs refreshing many times before you see the current.