--- title: "MyStudentsProgress.com Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MyStudentsProgress.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MyStudentsProgress.com is a good fit for you!" source_url: "https://www.softwareadvice.com/school-management/mystudentsprogress-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [School Accounting Software](https://www.softwareadvice.com/accounting/education-software-comparison/) / [MyStudentsProgress.com](https://www.softwareadvice.com/admissions/mystudentsprogress-profile/) / MyStudentsProgress.com Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/admissions/mystudentsprogress-profile/) Reviews [Alternatives](https://www.softwareadvice.com/admissions/mystudentsprogress-profile/alternatives/) # MyStudentsProgress.com User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 154 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 94 reviews (61%) - 4 stars: 40 reviews (26%) - 3 stars: 17 reviews (11%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - It fits our budget, it has log-ins for parents, students, teachers, and administrators, customer support has been very good. - Reasonably priced option for small schools, not complicated, relatively easy to learn and use for all users. - The program has excellent resources, they are just very difficult to get to. ### Most mentioned cons - The platform is not user-friendly, there are a lot of steps to get students' information, to send a message to all families, or to run reports. - The Support team does not help any more, is even worse now we discontinued services with them. - Since the start of the 2021 school year, customer service is non-existent. ## MyStudentsProgress.com customer reviews Showing reviews 1-25 of 154 (page 1). ### Comprehensive - Overall rating: 5/5 - Reviewer: Eugene J. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product has a comprehensive set of functions necessary for managing a school. #### Cons Maybe the user interface could be made more interesting visually. --- ### Superior Customer Service - Overall rating: 5/5 - Reviewer: Emily B. - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered We are currently solving the problem of a complicated, outdated billing system involving checks and partial payments coming from many different sources. MSP is helping us streamline our billing system to one platform. Parents are already very grateful for the change and finding it easy to use. They can pay for lunch, fees, and tuition, all in one place while easily seeing what they still owe and keep records of what they have paid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MSP is a very intuitive school management system. I find that teachers and parents with technology comfort levels that vary widely all have an easy time navigating the functions of MSP. Very rarely does the system glitch, run slowly, or yield unexpected or undesired results. The teachers in our school use it for attendance, lunch, grading, reports, contacting families, monitoring student data, running reports, and more, with very few issues. On the occasion that we do have a question, our customer service representative gets back to us immediately with a solution, suggestion, or at the very least an assurance that the problem is being investigated. Lately, we have been using the new payment module function of MSP, and have had many questions, requests, and need for troubleshooting because we are new to the program. Our customer service representative responds quickly to many questions and requests each day, and has even organized lengthy phone/screen-sharing meetings with us to more efficiently and effectively help us use the system. I could not be more grateful for the customer service and attention to detail. #### Cons There is very little I dislike about MSP. Now that the payment module is in place and MSP is working to customize it to client needs, MSP suits almost every logistical need we have in regards to student management. --- ### The best year ever! - Overall rating: 4/5 - Reviewer: Melody I. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered We have cut back on the amount of paper that we have generated with forms in the past. We no longer have to have notebooks in every classroom with student information. Several folks have gained lots of significant time back into their day because they are no longer answering the same questions over and over. Parents and Faculty are able to access the information on their own now. The prospect and admissions module is easy to navigate through and has all the information in one places. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was just the right fit for our school. Some of the other software had lots of modules that we would be paying for that we would never use. One of the best aspects of the software is the support team that comes with it. Even past our initial set up, they were there with continuous support. #### Cons Some things we were hoping for, parent teacher conferencing, wasn't there yet. We still have to use a third party to do this. --- ### User-friendly interface that delivers excellent online navigating experience, anytime and anywhere! - Overall rating: 5/5 - Reviewer: Juvy M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. MyStudentsProgress not just solves my record keeping problems but it provides solutions that empower me as a teacher. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software seemingly provides functionalities beyond my expectations because its features are what every end-user wants especially in the education set-up. As a teacher and end-user, it lessens my task as in terms of monitoring the attendance report, students' lunch time, real-time updating of students' grades, printing reports and demographics of each student. In just a mouse click I can easily monitor each student data and generate reports with little or no downtime at all. I also believe that the best feature of this web application is that the customer support is at its best. Whenever there are issues on the use and glitches of the application, the customer support provides an immediate feedback. #### Cons This system is near to perfection because every feature was designed properly but hopefully it will become customizable depending on the information needs of each institution. --- ### Good for what it does - Overall rating: 4/5 - Reviewer: Michelle F. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The program has excellent resources, they are just very difficult to get to. The interface is not intuitive and there are far too many layers and drop down menus to make it quick to navigate until you really know what you are doing. Customer support has been excellent, which is a plus since we've definitely needed their help to find things we know the program can do but, again, they are not immediately evident in the top layer of menus, or take too many stops to accomplish. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It fits our budget, it has log-ins for parents, students, teachers, and administrators, customer support has been very good. #### Cons It has too many layers. It's not easy to find what you need, it's very intuitive. Sending an e-mail from a teacher to a group of parents is not easy- there are far too many steps involved. Once you create a list for an email, you cannot easy edit it or add people to it. Finding the information you are looking for as a parent is very difficult (assigments are hidden in a separate layer from the class and there is no easy way to figure out how to get there). --- ### Promptness makes for happy users - Overall rating: 5/5 - Reviewer: Sarah S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered We're a small school who has sharpened it's online presence for parents wanting to watch their children's progress and keep up on what their teachers are covering from day to day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of this software is the person who support us day to day. We use several features and have others available to use that we don't currently need. Nice to know they are there should we need them. There has been no question or issue that our support rep hasn't been able to handle promptly. The pro of this software is that when we need something added or changed or just direction of how to handle an issue that happens once in a blue moon it's handled professionally and quickly. #### Cons There are no negative to MSP. What may seem at first to be a hitch is resolved when discussed with the rep who then helps us implement what we want. #### Reasons for choosing MyStudentsProgress.com MSP is customizable. We have room to grow. #### Reasons for switching to MyStudentsProgress.com Closed their doors after one year of service. Ugh. --- ### Easy to use, yet packed full of features - Overall rating: 5/5 - Reviewer: Ian M. - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Our organization got many benefits from using MSP. The biggest is ease of use. It's so easy to do anything and everything in MSP. Also, because MSP is so well built out, it's easy to instruct others about how to do anything. Plus, their top notch support is always willing to schedule trainings in order to learn how to do something within the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MSP is awesome. I switched our small, private school over to it this past year and the transition was quite smooth. Their customer support is attentive to our every need and able to address any and all issues in a very short amount of time. MSP is quite extensive in all that it can do, yet it is well laid out. Every function of the system is easily accessible, and best of all, it makes sense. The amount of time I spend doing admin tasks has been cut down significantly since switching to MSP, plus I can do way more than I ever could with my previous system mashup of WordPress and Google Docs. My favorite part about MSP is how fast and easy it is to find any specific piece of information. If it's a certain detail about a student or a whole report on a custom demographic, it's quite easy to get whatever I need in a matter of seconds. But best of all, MSP is relatively affordable. Compared to the other systems out there (I looked at a ton before finding MSP), it's great to have a piece of software that even small schools can afford. #### Cons I'd say my least favorite part about the software is the customization. But, in some ways that's a good thing. I just wish that I could brand MSP a little bit more to our school. Adding our logo in various places, putting a support email somewhere, customizing the login screen those would all be great to do. But sadly, I can't. However, it's not a deal breaker. I'd rather have a system that works! --- ### MSP at St. Patrick School, Kansas City, MO - Overall rating: 4/5 - Reviewer: Tonie E. - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered The first year I really struggled with the lack of training. I was expected to learn the modules with no training while doing my daily responsibilities which was extremely difficult. MSP issue or Diocesan issue, I'm not sure. The support team have always been extremely helpful and in most case have gotten back to me within the day, always within 24 hours. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MSP offers a lot of report options. It is nice to be able to send communications to your target audience. I found this helpful when creating information for our teachers and staff for our Emergency Binders and Voice & Text Messaging. #### Cons The lunch module doesn't work for us on the updated MSP screen and we've had to go back to the old format to use that particular module. I'd like to be able to use this module with the new MSP screen format. I also wish that we could use the calendar module to track student daily attendance as well as teacher/staff attendance. For example, If a teacher is absent on an in-service day (non-student day). I do not have a way to track the teachers absence on MSP if I want the student daily attendance count to be accurate. --- ### Customer support Representative Garrett Kroyer is excellent! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered We can offer parents and students the opportunity to view and print their own report cards. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros MSP helps us to collect our data digitally and provide grading and communication information to students and parents. #### Cons I would like to customize reports for our bus service. Currently, we use another database to create reports we need for teachers. --- ### Good School Management System - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Aside from implementation app brought great benefits such as improved collaboration and communication. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Reporting and task streamlined and because its cloud based can be access by faculty from anywhere. #### Cons Implementation and learning curve can be a bit challenging. --- ### MSP is a winner - Overall rating: 5/5 - Reviewer: Jessica K. - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how flexible the program is. I can use it at work or at home, on my desktop or my cell phone. Also the custom reports are incredible. As an admin, I am able to find exactly what I need every time. #### Cons Certain functions you will need to call text support to fix. Like adding a family id after the family is already in the system Fortunately, the support staff is amazing and takes care of any issues I may have right away. --- ### My Student Progress review - Overall rating: 4/5 - Reviewer: Terry C. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with My Student Progress was good once I was use to running and creating all the different reports for the Archdioceses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It had more versatile ways to run reports and labels #### Cons It took to many steps to complete one task. #### Reasons for choosing MyStudentsProgress.com I was not involved in the decision making process --- ### I was thrown into the admin role in MSP. It does everything you need to do, once you learn how. - Overall rating: 4/5 - Reviewer: Greg R. - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support really is there to help you whenever you need it. The software does everything you need, you just need to know how. Once you learn, everyday tasks are easy and quick. #### Cons Sometimes, it was a lot of clicking. And sometimes (for me) it was counterintuitive. The standards based report cards, as far as I understand it, were not friendly to our K-2 teachers. But this could have been just our understanding of it. --- ### Great Program - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Our representative is fantastic. She is always prompt with her responses and always has a great attitude. No matter how many times I call her! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros A lot of versatility and easy access to information #### Cons A little confusing when you first start out. --- ### My Students Progress training seminar - Overall rating: 5/5 - Reviewer: Suzanne S. - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Hi Cody gave me a very detailed training in the "create reports" section of the MSP module. It was so helpful to see the different means of emailing, creating reports and how to run the attendance for this school year using create reports refresh. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The convenience of looking up information and easy access to reports. #### Cons To remember to use reports and not lists as the lists are not updated when updates are applied through search. --- ### Excellent Customer Service - Overall rating: 5/5 - Reviewer: Catherine B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I especially like that the company is responsive to my needs as an individual client. #### Cons The interface could be updated for a more modern feel and ease of navigation --- ### I use MSP as a teacher and an administrator. I input grades/attendance and review report cards. - Overall rating: 4/5 - Reviewer: Jenny M. - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it calculates the quarterly grades for report cards. This makes it very easy to review and print report cards. #### Cons It takes a bit of time to create assignments and input grades, especially if I wait to do it at the end of the quarter. That means I have to keep clicking back to the previous quarter to access the assignment. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Patricia L. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is user-friendly, and makes my job of recording grades a whole lot easier! #### Cons All is good, so I have no cons to report. --- ### Great Customer Support - Overall rating: 4/5 - Reviewer: Pamela N. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Support team is responsive to questions and concerns. #### Cons Limited functionality. Steps in adding a new student can be cumbersome. --- ### MSP is user friendly and helps me do my job in a more efficient manner. - Overall rating: 5/5 - Reviewer: Kristen S. - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use. I generally use MSP for searching for email addresses for parents and class assignments for students. It is a great tool. #### Cons There are functions that I haven't had the chance to explore such as prospects and donors. I feel like in the future these are areas for me to explore. --- ### My Student's Progress is easy to use and has become part of my daily routine at Holy Trinity. - Overall rating: 5/5 - Reviewer: Terry H. - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software design is logical and easy to use, but whenever I have a question, the MSP customer support is superb. That is what I appreciate the most about MSP. #### Cons To a new user, the steps to accomplish some of the tasks are not obvious. The screens do not indicate where to click next. --- ### Love MSP - Overall rating: 5/5 - Reviewer: Ellie C. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love that we can create a custom experience for our school that meets the needs of our students. I love how easy it is laid out and how user friendly it is. I love the customer support, they always get back to me right away. I love the free trainings. #### Cons We may be growing out of it only because technically it is created for k-12 and we are a higher education school so there are some features that we can't get around that we dont need. --- ### MSP review - Overall rating: 5/5 - Reviewer: Juliana M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Makes grading and organizing assignments much easier! #### Cons Would like to weight grades for certain assignments differently but I don't believe MSP had this feature or at least I wasn't allowed access to do so.. --- ### Review of MSP - Overall rating: 5/5 - Reviewer: Theresa P. - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered Although I have only average ability when it comes to computers, I find this program very easy to use. It is my second year with MSP and I am completely comfortable with it. I had little difficulty learning to use it and I actually enjoy putting grades on line for my students to view. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is its best feature. Also as an eighth grade teacher, the placement cards which are generated in January and June make my life so much easier. #### Cons None --- ### MSP is the an easy access for parents as well as staff - Overall rating: 5/5 - Reviewer: TERESA O. - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of communication, the create reports module is very inclusive, Attendance is a wizz. I also like all of the information which can be gathered for different applications. ## More reviews [Next reviews](https://www.softwareadvice.com/admissions/mystudentsprogress-profile/reviews/?page=2) --- MyStudentsProgress.com Reviews, Pros and Cons - 2026 Software Advice