--- title: "A1 Tracker Software Reviews, Demo & Pricing - 2026" description: "Review of A1 Tracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/a1-tracker-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / A1 Tracker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/a1-tracker-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/a1-tracker-profile/alternatives/) # A1 Tracker Review From $250/month Free trial 1 plan Wondering if A1 Tracker is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview A1 Tracker 4.9 [(81)](https://www.softwareadvice.com/crm/a1-tracker-profile/reviews/) Pricing Starting at $250.00 per user per month ### About A1 Tracker A1 Enterprise provides a dynamic Enterprise Risk Management software "A1 Tracker" to secure a better future for your organization. Product is offered as cloud-based solution or on-premise. We offer data centers around the world. We integrate all aspects of risk management into a single software platform with integrated modules. - Incidents and Claims - Risks - Projects & Tasks - Workers Compensation - Assets - Products - Bonds - Contracts - Litigation - Insurance - Procurement - CRM Contact Management - General Ledger This is represented by the A1 Honeycomb, where a business leverages centralized risk information to eliminate redundancy across the company with different software systems and data silos. This ensures a company can maintain data integrity and consistency. This reduces staff workloads, inaccurate reporting, and inconsistent data across an organization. Key features like Workflow, Templates, and Portals reduce staff workloads while ensuring data consistency and accuracy. Outside parties (customers, vendors, and agents) can collaborate with your teams with notifications, reminders, documents, and follow ups. The benefits of A1 Tracker extend far beyond the product. S... tarting with one module, we set the stage for your team's success with training to support management objectives and executive reporting. This ultimately drives our customer ROI. With the adoption of additional modules, other departments within your organization can share data without compromising data security. Our enterprise security features allow organizations to segregate users based on their department and job functions while giving executive managers real-time data analytics across the company. Wondering if A1 Tracker is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. ## A1 Tracker User Interface ## Popular A1 Tracker Alternatives Main Product A1 Tracker 4.9 [(81)](https://www.softwareadvice.com/crm/a1-tracker-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.81Value for money - 4.96Customer support - 4.67Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Esker](https://www.softwareadvice.com/scm/esker-profile/) 4.6 [(38)](https://www.softwareadvice.com/scm/esker-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.52Value for money - 4.68Customer support - 4.51Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [BriteCore](https://www.softwareadvice.com/policy-management/britecore-profile/) 4.3 [(3)](https://www.softwareadvice.com/policy-management/britecore-profile/#reviews) Ratings Breakdown - 4.33Ease of use - 4.0Value for money - 3.67Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [FORM OpX](https://www.softwareadvice.com/product/134569-Forms-Automation-Software/) 4.5 [(36)](https://www.softwareadvice.com/product/134569-Forms-Automation-Software/reviews/) Ratings Breakdown - 3.97Ease of use - 4.56Value for money - 4.66Customer support - 4.20Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2067)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.86Value for money - 3.82Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [LogicGate Risk Cloud](https://www.softwareadvice.com/compliance/logicgate-profile/) 4.7 [(83)](https://www.softwareadvice.com/compliance/logicgate-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.49Value for money - 4.82Customer support - 4.37Functionality Pricing Available upon request Get Price ## A1 Tracker Pricing and Plans Starting price: $250.00 per month Free Trial Free Version Enterprise $250.00 per user, per month Plan includes: - Reporting - Email Templates - Document Templates - Custom Fields - Document Management - Custom Reporting - Business Rules - A1 Analytics - Notifications - Portals Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## A1 Tracker Features - Popular features found in Project Management Billing & Invoicing Budget Management Document Management File Sharing Gantt/Timeline View Issue Management Kanban Board Milestone Tracking Multiple Projects Prioritization Resource Management Time & Expense Tracking - More features of A1 Tracker 3PL Management Access Controls/Permissions Accident Investigation Accounting Accounting Integration Activity Dashboard Activity Tracking Ad hoc Reporting AI Summarization AI Text Summarization Alerts/Escalation Alerts/Notifications All-Employee Access API Approval Process Control Archiving & Retention Assessment Management Asset Accounting Asset Lifecycle Management Asset Tracking Assignment Management Attestation Audit Management Audit Trail Automated Quoting Automatic Backup Autonomous Task Execution Barcoding/RFID Billable Items Tracking Billable & Non-Billable Hours Broker/Agent Portal Business Process Control Buy Side (Suppliers) Calendar Management Calendar/Reminder System Calendar View Cancellation Tracking Case Collaboration Case Management Case Notes Catalog Management Certifications Certification Tracking Change Management Claim Data Insights Claim History Claims Adjuster Management Claims Management Claims Settlement Claims Settlement Calculator Claims Tracking Client Management Client Portal Cloud Collaboration Tools Commenting/Notes Commercial Commission Calculations Commission Management Commissions Communication Management Communications Management Complaint Management Completion Tracking Compliance Management Compliance Tracking Configurable Workflow Configuration Management Conflict Management Contact Database Contact Management Contract Attachments Contract Creation Contract Database Contract Drafting Contract/License Management Contract Negotiation Controls Audit Co-Pay & Deductible Tracking Corrective and Preventive Actions (CAPA) Cost Tracking Counterparty Risks Creation & Assignment Credit Risk Management CRM Cross-system Integration Customer Accounts Customer Complaint Tracking Customer Database Customer Management Customer Portal Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Aggregation Data Collection Data Connectors Data Extraction Data Import/Export Data Security Data Synchronization Data Visualization Deadline Management Deal Management Debt Management Decision Making Dependencies Depreciation Management Digital Signature Disaster Recovery Discount Management Dispatch Management Disposal Management Docket Management Document Analysis Document Automation Document Review Document Storage Document Templates Document Uploads Drag & Drop Due Dates Electronic Claims Electronic Signature Electronic Signatures Eligibility Verification Email Alerts Email Integration Email Management Email Marketing Email Templates Employee Management Enterprise Risk Management Environmental Compliance Equipment Maintenance Event Logs Evidence Management Exceptions Management Expense Tracking Expiration Management Financial Management Financial Risk Reporting Fleet Management Forecasting Foreign Exchange Risks For Field Service For General Contractors For Homeowners Insurance For Insurance Industry For Legal Professionals For Manufacturers Forms Management Fraud Detection Full Text Search Functions/Calculations Generative AI Governance Government Contracts Grant Management Hazardous Materials Management Hierarchy Management HIPAA Compliant Historical Reporting Import/Export Management Incident Management Incident Reporting Industrial Safety Management Injury & Ilness Inspection Management Insurance Management Insurance Policy Management Insurance Policy Processing Insurance Rating Interactive Elements Internal Controls Management International Forwarders Inventory Management Inventory Tracking Investigation Management Investor Reporting Invoice Management Invoice Processing Invoicing & Receipts Issue Tracking IT Incident Management IT Risk Management Job Hazards KPI Monitoring KRI (Key Risk Indicator) Monitoring Lead Management ## A1 Tracker Integrations SAP Business One Integration rated undefined from -1 review SYSPRO Integration rated undefined from -1 review Cisco Duo Integration rated undefined from -1 review Microsoft Entra ID Integration rated undefined from -1 review Workday Workforce Management Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review ## A1 Tracker User Reviews ## A1 Tracker customer ratings - Overall rating: 4.9/5 - Total reviews: 81 ### Rating distribution - 5 stars: 70 reviews (86%) - 4 stars: 11 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 5.0/5 - Functionality: 4.7/5 --- ### Risk Management on Your Terms/Streamlining Operations and Unlocking Real-Time Analytics - Overall rating: 5/5 - Reviewer: Kimberly A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I’ve been working with A1 Tracker since 2017. When we first got started, their team didn’t just give us a generic manual; they provided hands-on training that was actually tailored to what my staff does every day. Having that personalized instruction, along with their video tools, meant we could take ownership of the system internally right away. The software covers a lot of ground for us. We use it for all our claims processing—everything from auto and workers' comp to more niche areas like garage keeper’s liability. We’ve also brought our asset and fleet management into the system, so we’re tracking maintenance records, DOT violations, and FMCSA data all in one spot. For our legal workflow, the litigation module helps us keep track of counsel, statutes of limitations, and settlement analysis. We’ve even integrated e-signature capabilities for settlements and internal documents, which has cut out a lot of manual paperwork. The analytics and AI components are very powerful, but they do require a bit of a learning curve. You really have to be intentional during the setup phase and understand your own data goals to get the specific output you’re looking for. It isn’t a "one-size-fits-all" tool, so you need to spend time configuring it properly. However, for the complex problems we can't solve on our own, the A1 team is great at collaborating with us. We meet with them quarterly and annually to stay caught up on industry changes, and they’ve been very creative in helping us build out custom modules like incident diaries and claims reporting portals while keeping our HIPAA-related data secure. In terms of the day-to-day impact, it’s made a big difference in our efficiency. My team can pull custom reports and view real-time charts for the executive board in a fraction of the time it used to take. Because there are portals for laptops and phones, my staff can upload documents or report data while they’re out in the field. Having the right tools in place has actually helped with our team’s work-life balance because they aren’t struggling with manual workarounds or outdated processes. It’s been a very solid, competitive investment for us over the last seven years. We expanded our system as our needs evolved, it’s a continuous discovery. When either us or A1 has an idea, we exchange thoughts and come up with solutions to problems we didn’t expect to resolve when first starting out. There is a lot to learn, and it’s worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is setup in a way that allows us to navigate and arrange layouts ourselves without incurring additional costs for every change. It is helpful to work with a vendor that doesn't "nickel-and-dime" for small adjustments and instead encourages us to handle implementation and training internally. We utilize their guided video training, but we also have the freedom to customize training for our specific team needs. The collaboration with the A1 team is excellent; we meet quarterly and annually to stay updated on industry changes, and their culture is very focused on the human factor. They are mindful of our business evolution and consistently provide creative solutions for complex problems that we can't solve on our own. #### Cons The system is very powerful, particularly the AI and analytics components, which means there is a learning curve. The primary challenge is ensuring you have a deep understanding of your own configuration to get the exact output you want. It requires an intentional setup phase to utilize the analytics properly, as it is not a one-size-fits-all configuration out of the box. You have to be clear about your data goals to ensure the powerful tools are giving you the right results. #### Reasons for choosing A1 Tracker The team and their passion for the product and the customer. The feature to consistently build the system to change with the needs of the organization and the changing area of Risk Management. --- ### Robust and suited to our changing needs - Overall rating: 4/5 - Reviewer: Sam L. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very positive - as noted it is a robust system that functions largely to our needs. If there were a way to have multiple, different data grids simultaneously it would be close to perfect #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The robust nature of the A1 tracker, handling large amounts of data with minimal lag. Additionally, the customization ability allows us to tailor the system to our specific needs #### Cons What I like least is that we are unable to simultaneously have two separate data grids open for both claims and tasks, which then requires browser refreshes. #### Reasons for switching to A1 Tracker Greater functionality and reporting requirements --- ### A1 Review Great Product. - Overall rating: 5/5 - Reviewer: Kam K. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I think this is a great program for our purposes, I think it could be even better if access the information required were a little less rigid, for example, when attempting to access an existing claim, there should be more options available to do this, perhaps customer name, product, or even allowing the option to simply select a new claim or an existing claim and seeing a list of available options to choose from would be a great start. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A1 provides the insight required to track, access and execute next steps when dealing with customer warranty claims, it offers a comprehensive overview of the product a customer has registered along with the components for the product. at a glance warranty information and so much more. #### Cons Difficulty navigating through the system, there are no que's or hints that would assist a first time user or even an intermediate user, more information needs to be provided and an example offered to aid the novice user. Even better would be an instructed on line course that offered explanations for each section and feature. The more we empower the user, the better experience is had. --- ### BROWN TRUCKING - A-1 OVERVIEW - Overall rating: 4/5 - Reviewer: MICHAEL M. - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have found A-1 Tracker to be a very dependable and consistent products. No going down all the time. Their Internet Platform is very stable. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SCALABILITY...IT GROWS AS YOU GROW. I LIKE THE HIVE METHODOLGY A-1 TRACKER USES AND IT CAN BE RETRO FITTED FOR ALL POSSIBLE OPERATIONS. #### Cons None Overall --- ### Great Custom Tool for Claims! - Overall rating: 5/5 - Reviewer: Joshua S. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A1 is a very powerful claims management tool and the experience has been great. Within a few months of using the tool our business was able to start implementing new features using our admin rights. Any new ideas we had A1 were quick to pick up the phone to talk about how we can do it using our access or other options that may require development. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A1 Tracker is very flexible and easy to customise to our needs. If there is something we can't do, the A1 team are quick to add new features and roll out. #### Cons Nothing specifically, the UI could do with an update but the tool itself works very well. Important to have a good admin of the tool within your business. #### Reasons for switching to A1 Tracker the product was not built for claims management and was very basic --- ### A1 Tracker claims management review - Overall rating: 5/5 - Reviewer: Shay S. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] and the A1 crew were always helpful and willing to help with any questions you may have. The program is very affordable for the features provided. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We used the program for claims management, and we liked the ability to customize the fields and pages to our liking. #### Cons I don't really consider it a "con" but certain customization capabilities can get a little deep and require a little learning curve. #### Reasons for choosing A1 Tracker Ease of use and customization as compared to a cookie cutter program --- ### Contract Specialist - Overall rating: 5/5 - Reviewer: ELIZABETH S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have worked with A-1 for over 9 years and am very happy with their system. They consistently keep in contact to ensure the module meets our needs. If not, recommendations are made and implemented as needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to work in, and the A-1 staff are very helpful and revise the module as need without compliant of added expense, for the most part. Unless we are making drastic changes. #### Cons I have no complaints about this system. It has worked great for the Purchasing/Contracts Management needs. --- ### Outstanding Solution with ongoing support - Overall rating: 5/5 - Reviewer: Bill E. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think it is very safe to say that our experience with A1 has been terrific. The A1 team was patient with our growing pains and has stayed with us well beyond the initial implementation. Although we have not yet done so, A1 is a solution that our company is considering for other aspects of our operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A1 has proven itself as the best solution for our entering and using the data generated in our Claims and Returns departments. The company took the time to listen to how we were doing business and offered suggestions on how we could improve it without making huge changes. The information we have gathered since implementation has helped us identify issues before they became problems. The reporting flexibility outstanding! #### Cons Anything new is always difficult to fully accept so it would be hard for me to say that the transition was anything other than what it was... tough... at least at first. --- ### A1 Tracker - Great program, fantastic support! - Overall rating: 5/5 - Reviewer: Natalia B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with the A1 tracker was very positive. We used it for warranty registrations and claims. It was integrated into our other programs so we could process the claims seamlessly. I found that I enjoyed learning about the various functions and features that we could manipulate to make our use of the tracker easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that there are so many features and functions that can be customized to our organization's needs. The other benefit is the fantastic technical support and customer service from the A1 team. Prompt, helpful responses and follow up in each case. The A1 team really works with the customer to help ensure the tracker performs with their requirements in mind. That personalized approach is unbeatable. #### Cons Although it looks easy to use, I found it intimidating at first. Although, once I watched the video on how to use the tracker, it was very simple after that. Apart from that, no cons. Every issue we encountered was promptly rectified. --- ### Other Observations - Overall rating: 4/5 - Reviewer: Patrick C. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As stated above it is easy to use and follow. It can normally be completed in less than 5-10 minutes for most claims. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is laid out so that it is easy to follow and input the information. It is also easy to input phots if necessary. #### Cons There really is not an area for the person filling out the report to make a separate statement. There is the claim summary and the Expectations set with customer. There is not an area for the report taker to make his/her own comments. Numerous times the customer will make a comment or just the way they state the problem leads to believe that the incident may not have occurred at this location. If there was a spot like: Other observations or something to that effect. --- Showing 1 - 10 of 81 Reviews [See All Reviews](https://www.softwareadvice.com/crm/a1-tracker-profile/reviews/) ## A1 Tracker Popular Comparisons [Esker vs A1 Tracker](https://www.softwareadvice.com/crm/a1-tracker-profile/vs/esker/) [Compare All Alternatives](https://www.softwareadvice.com/crm/a1-tracker-profile/alternatives/) ## Other Top Recommended Project Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3542) Recently recommended **78** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3038) Recently recommended **76** times [Project Insight](https://www.softwareadvice.com/project-management/project-insight-profile/) **4.5** (94) Recently recommended **42** times [NetSuite SuiteProjects Pro](https://www.softwareadvice.com/project-management/openair-profile/) **3.9** (44) Recently recommended **27** times Stuck Between Options? 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