About Allotrac

Allotrac is a transport management software for small and midsize freight and logistics businesses that helps in managing their fleet operations. The software provides features such as order management, invoices, document management, and customer portal. The drag-and-drop functionality allows users to manage jobs, drivers and vehicles in real time. Fleets are organized and tracked using a color-coded system, and vehicle details and driver job histories are stored for repeated allocations.

Allotrac provides wireless cloud technology for drivers and staff members to stay in touch with each other even from remote locations. Drivers receive the permits, licensing and induction documents directly to their in-cab device. The application provides a si...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

17 Reviews of Allotrac

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

August 2020

Garry from McMahons Transport

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Business Changing Software

The sales and support team are great to deal with from implementation to the odd questions either from our drivers or office team.

Pros

The ability to invoice closer to delivery date as there is no waiting on paperwork to be returned to the office. A reduction in administration hours dedicated to invoicing has resulted in substantial cost savings. Third party add-ons gave us the ability to customise the proof of delivery docket into a professional looking document that the customer receives straight after the load has been completed. The ability of contactless proof of delivery is great during COVID and also for remote tip offs when a customer is not onsite is also handy especially with the photo of the delivery on the POD docket. This program is now our point of contact for all document storage relating to deliveries as all dockets on delivery and pick up are now stored in Allotrac and easily accessible should our customer require a copy or for our own reference. Allotrac also aids in our COR measures as contractor documents are stored and expiry dates give rise to notifications when the are due. Fatigue alerts, daily checklists, mass and speed alert features in Allotrac form part of our compliance program.

Cons

Some reports require submission and it becomes available the next day. Would be handy if this was available instantly.

Reasons for Choosing Allotrac

Allotrac had a better invoicing/ back end options compared to other products available

August 2020

Steven from Mondiale Freight Services

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

ALLOTRAC - Implementation and Deployment experience

Very satisfied. The team at ALLOTRAC great to work with. Though a young crew they have developed quickly coming up with solutions to manage our complex operational requirements. They have a "We will find a way" attitude which is great as nothing is in the too hard basket. They are always open to suggestion on how to improve the functionality of the system and overall user experience. Passionate about what they do and professional in their approach. The lead team actually leads from the front and heavily involved in the solution design and statement of work.

Pros

The application itself is user friendly within which a user can set their own customized working screen. Easy to connect to other applications like Port Connect and One-Stop. The Drag and Drop function for allocation of jobs to the trucks is great. The despatcher knows exactly what job the trucks are on at any given point of time. The mobile app for the drivers is best in class as the data flow between the system itself and the mobile app is instant. ALLOTRAC uses modern technology like API, Webhooks and Flow which makes data handling and flow seamless. The most important thing to take on board here is their AGILE approach to changes and or adding new features to the existing environment.

Cons

While its a transport management system it does not support the end to end process with the added feature of a finance system. It does not support components like FAF and GRI or tiered rating. The pricing method does not support contract validity periods. However its work in progress.

Reasons for Choosing Allotrac

ALLOTRAC ticked majority of the boxes we were looking for from an operational efficiency point of view. Their agile approach to system development and direct link with people involved in system design and architecture was the winner. Their truck licensing model and pricing model put in place was value for money.

Reasons for Switching to Allotrac

We were looking for an operational solution which would help our transport team in becoming more agile in their approach and execution of jobs to trucks to be more seamless. With Sapphire though it had a lot of features and covered full financial functions the data structure was outdated and less flexible which made it hard to work with.

September 2017

Lawrence from BlueScope

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

September 2017

The Allotrac product met our requirements,

Real-time track and trace of customer orders,

Pros

~ Ease of use and the speed in which we were able to "Go Live" ~ Up-time of the system was reliable.

Cons

~ The ability to get non-standard features implemented needs to be improved. ~ The screen visuals could be improved (if you compare Uber as a benchmark.

August 2020

Richard from Mondiale Freight Services

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

My Allotrac experience

Allotrac have been a major help in helping our team perform their daily tasks and have made them keen to suggest the introduction new features, after seeing suggestions appear after upgrades. Although meeting deadlines has been a challenge, the product is robust and our Project and Support interactions have been pleasant and professional. I would recommend the Allotrac system to Transport, Courier, and Freight Forward companies both FCL and LCL.

Pros

Allotrac software has a full existing suite of features, but I chose the solution due to the agility of the company to add and customise features to suit our industry. The system is intuitive and screen views are user customisable, and the Helpdesk team are knowledgeable and helpful. The mobile app is best of breed, with instantaneous job updates and MAP app integration. Integration uses modern technology, API and Web hooks, and was well documented.

Cons

With many new features, the user guides for the main system are lacking (although the mobile app guide is good). Finance system processing and integration is a work in progress. and does not support FAF (Fuel Adjustment Factor), GRI (General Rate Increases), or activation and expiry dates for pricing.

Reasons for Choosing Allotrac

We selected Allotrac over the other shortlist product due to the Agility to provide new features, Customisable views, Mobility App speed, and latest integration and storage technology. We also felt the licensing model was value for money.

Reasons for Switching to Allotrac

Although Sapphire is full of features and covers full Financial functions, it has a dated data structure and is Server based (not SAAS).

March 2020

Grant from LCL Heavy Haulage

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2020

The LCL experience

Great team to deal with, very responsive and positive company.

Pros

Very easy to learn, Software was the only system that could be tailored to our particular industry, Cured a number of compliance issues.

Cons

Viewing addresses on input screen, parameters need change to allow more characters to be viasble. can be difficult to load addresses on occasion

Reasons for Choosing Allotrac

Niether supplier would customise software for our needs, Most transport software only tailored for pallet type freight