Great system for mid-sized 3PL

Excellent experience. Implementation team was very knowledgeable and gave us ideas and recommendations we didn't think of before, which has helped us be more efficient. Thanks!!

Pros

Implementation and consulting from the start was excellent. Really put us in a better place with processes and workflow. Then they made the modifications to the software we needed. Customer service is allso excellent. Very responsive.

Cons

Like the Ad Hoc reporting. But there are so many options / scenarios to create reports. It was difficult to decide what we needed most at first. Would like more simplified list for the general user.

Great Partner

Pros

Customer access has been great for our company and our customers.

Cons

The AdHoc reports are great for those who have the time and skills to build the reports, but basic reports are lacking in my opinion. Support has been good at making the reports I need but I do wish there were more standard reports that could be more plug and play by entering customer code.

Its great product for the mid size companies

With this software we able to manage all the inventories, integration to other systems and the sales revenue

Pros

You can use this software everywhere, pc, mobile, scanners, etc easily.

Cons

During upgrade process some time the product is confusing to understand new features. But overall its great software.

Longer Term User with Lots of Customization

Great from the start and constantly improving to refine our automation and efficiency for our business.

Pros

Cloud base and can customize to our business. We are constantly asking for new features and they deliver them.

Cons

Longer lead times to integrate with new retailers and other software.

Strong Product for the Price

SphrereWMS is a small system for limited inventory movements. It does handle an unlimited amount of inventory but the movement of inventory is a bit cumbersome unless you have scan capabilities. Customer service has been available whenever needed and they can always offer different ways to get the same results which gives flexibilty to the end user. They are also willing to help the customer achieve their goals in a variety of ways. Sales support is responsive and honest and willing to work with any budget.

Pros

Able to accommodate any inventory solution needed. Inexpensive. Flexible. Modular. Quick implementation. Surprisingly easy to use.

Cons

Some functions are a bit cumbersome but are designed to make sure proper information is captured. New software development is a bit slow for some things and "add-on's" can be unexpected. There was never anything that they said they couldn't do.

Great team of people behind the software.

Pros

The software is easy to use, sometimes intuitive with a clean user interface and opting for iOS devices.

Cons

The price is in a significantly higher range than their competitors.

new WMS for our warehouse

Pros

Customer service was top of the line. Loved the response

Cons

Nothing great overall! Really like the company and the product.

User Experience

Good, it is practical and to the point

Pros

The ease and thoughtfulness, though you might want to hire a UX designer to consult

Cons

Perhaps some UI elements need work, such as contrast, color, and basic layering