Sphere WMS

RATING:

4.3

(9)
Overview

About Sphere WMS

SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. Inventory management functions include on-hand, in-transit, on-order visibility, and control by inventory accounts, bin locations, lot numbers, pallet/case IDs, and serial numbers. The solution provides real-time information needed to track the quantity, location, status, and history of inventory items within a warehouse. SphereWMS allows users to streamline their entire order process by integrating customers’ business requirements directly into the workflow and implementing order fulfillment solutions tailored to meet their needs The Ad ...
Summary Dashboard

Sphere WMS Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Sphere WMS

8 Reviews

Lori

Import and Export, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great system for mid-sized 3PL

Excellent experience. Implementation team was very knowledgeable and gave us ideas and recommendations we didn't think of before, which has helped us be more efficient. Thanks!!

PROS

Implementation and consulting from the start was excellent. Really put us in a better place with processes and workflow. Then they made the modifications to the software we needed. Customer service is allso excellent. Very responsive.

CONS

Like the Ad Hoc reporting. But there are so many options / scenarios to create reports. It was difficult to decide what we needed most at first. Would like more simplified list for the general user.

Chris

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Great Partner

PROS

Customer access has been great for our company and our customers.

CONS

The AdHoc reports are great for those who have the time and skills to build the reports, but basic reports are lacking in my opinion. Support has been good at making the reports I need but I do wish there were more standard reports that could be more plug and play by entering customer code.

Reason for choosing Sphere WMS

The main reason was the integrated billing function that allows us to customize the pricing for each customer.

Reasons for switching to Sphere WMS

It wasn't a cloud based system and the service was terrible.

Hikmat

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Its great product for the mid size companies

With this software we able to manage all the inventories, integration to other systems and the sales revenue

PROS

You can use this software everywhere, pc, mobile, scanners, etc easily.

CONS

During upgrade process some time the product is confusing to understand new features. But overall its great software.

Reason for choosing Sphere WMS

In comparison with more than 50 alternative products we found the price very affordable and user friendly system for our all employees.

Reasons for switching to Sphere WMS

Barcodery is very simple and its not covering our needs.

Edward

Furniture, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Longer Term User with Lots of Customization

Great from the start and constantly improving to refine our automation and efficiency for our business.

PROS

Cloud base and can customize to our business. We are constantly asking for new features and they deliver them.

CONS

Longer lead times to integrate with new retailers and other software.

ANDREW

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Strong Product for the Price

SphrereWMS is a small system for limited inventory movements. It does handle an unlimited amount of inventory but the movement of inventory is a bit cumbersome unless you have scan capabilities. Customer service has been available whenever needed and they can always offer different ways to get the same results which gives flexibilty to the end user. They are also willing to help the customer achieve their goals in a variety of ways. Sales support is responsive and honest and willing to work with any budget.

PROS

Able to accommodate any inventory solution needed. Inexpensive. Flexible. Modular. Quick implementation. Surprisingly easy to use.

CONS

Some functions are a bit cumbersome but are designed to make sure proper information is captured. New software development is a bit slow for some things and "add-on's" can be unexpected. There was never anything that they said they couldn't do.

Jesse

Logistics and Supply Chain

Used less than 6 months

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2016

Great team of people behind the software.

PROS

The software is easy to use, sometimes intuitive with a clean user interface and opting for iOS devices.

CONS

The price is in a significantly higher range than their competitors.

Rachel

Consumer Goods

Used less than 6 months

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed June 2015

new WMS for our warehouse

PROS

Customer service was top of the line. Loved the response

CONS

Nothing great overall! Really like the company and the product.

Javier

Architecture & Planning, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

User Experience

Good, it is practical and to the point

PROS

The ease and thoughtfulness, though you might want to hire a UX designer to consult

CONS

Perhaps some UI elements need work, such as contrast, color, and basic layering

8 Reviews