Asset Panda Software

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Find out more:

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About Asset Panda

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time. Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be re...
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Asset Panda dashboard

Asset Panda User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 1,297 reviews

Paul

Company size: 51 - 200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

New Client to Asset Panda

User Profile

James

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2018

Asset Panda solved the impossible.

We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

Pros

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Cons

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Response from Asset Panda

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat. Thank you for the opportunity to serve you.

Replied September 2018

Justin

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Asset Panda Review in Education

Asset Panda has given us a fresh start on our asset management and allowed us an easier workflow than previous asset management systems we have used.

Pros

The ease of customization for multiple fields and importing assets have been the most used and well planned out tools.

Cons

Currently the JAMF and Zendesk integrations leave much to be desired. I would love to see improvements made that allow these integrations to be used a more than they currently are.

Reasons for choosing Asset Panda

Cost was a big one. Asset Panda was about $70,000 less than Oomnitza while offering some of the same features. While Oomnitza did have significantly better Zendesk and JAMF integration but for the price, we couldn't pass up Asset Panda

Reasons for switching to Asset Panda

Destiny wasn't serving it's purpose as a Technology asset tracker and running reports inside of Destiny were tedious and often incorrect.

Response from Asset Panda

Hi Justin, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Replied May 2022

Adam

Company size: 201-500 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

June 2017

A complete letdown

We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Pros

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Response from Asset Panda

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed. Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment. The account will be open for you once we received payment.

Replied June 2017

Alvin

Company size: 5,001-10,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Asset Panda has allowed us to centralize and track all IT assets

The college has had a great experience with AP since we started using it, it has allowed my team to manage and track inventory of all IT assets that we hand out to our employees. It provides reporting that assists with our yearly refresh of laptops.

Pros

GUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.

Cons

We do not have any cons with the product, we find it to suit our environment and needs perfectly.

Reasons for switching to Asset Panda

Costs were high with Footprints and we were also moving away from the ITSM solution to another solution so did not want to continue using it, we found AP to be easier to use and web-based, also costs were very inexpensive.

Response from Asset Panda

Hi Alvin, we appreciate you writing a review on the Asset Panda platform. Thank you for the opportunity to serve you.

Replied April 2022

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