--- title: "Blue Ridge Platform Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Blue Ridge Platform. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Blue Ridge Platform is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/blue-ridge-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Demand Planning Software](https://www.softwareadvice.com/scm/demand-planning-software-comparison/) / [Blue Ridge Platform](https://www.softwareadvice.com/scm/blue-ridge-profile/) / Blue Ridge Platform Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/blue-ridge-profile/) Reviews # Blue Ridge Platform User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 16 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 14 reviews (88%) - 4 stars: 2 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Blue Ridge Platform customer reviews Showing reviews 1-16 of 16 (page 1). ### The most comprehensive standard solution provides immediate results - Overall rating: 5/5 - Reviewer: Jan Elling R. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered We can tune our service level according to investment in stock. In addition we have reduced overstock with helfier stock situation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BlueRidge delivers all needed functionality without setting up "your process". It has extensive integration with many parameters, making the standard solution work on all our complex processes. We asked the vendor 15 in-depth questions to understand if they could solve our challenges. They answered in writing and asked if they could show us how it is done in their test system - without setting up our processes!It's easy to use and gives immediate results. #### Cons Nothing really. But copying to set up many similar stores could be easier. #### Reasons for choosing Blue Ridge Platform BlueRidge could demonstrate all our advanced cases in their test system as standard, while Relex had to set up all processes to us. --- ### Select the right tool for the job and let your competitors do the opposite! - Overall rating: 5/5 - Reviewer: Ove B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multi-Echelon, Mass Update with a "Undo" button, auto-select optimal forecast method based on SKU Demand Pattern, management by exceptions, etc- Great system which has well proven functionalies that gives the user easy access to the optimal solution for just about every scenario within a Supply Chain #### Cons Currently not supporting Plan-O-Gram, but that may change soon. #### Reasons for choosing Blue Ridge Platform Better functionality and more value for money --- ### Helped to reduce inventory levels and increase service level. - Overall rating: 4/5 - Reviewer: Ivan G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered We improved our distribution between distribution centers, to ensure product availability for all our branches. We reduced our inventory and increased our service level, with gives us the opportunity to grow using for years before investing in new warehouses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Integration with our system was easy, we like that the interface is easy to understand. #### Cons I would like the system to update more frequently, updating only once a day does not give us the flexibility that we require. #### Reasons for choosing Blue Ridge Platform It has already been used for other food distributors with the same ERP, so the integration was guaranteed. #### Reasons for switching to Blue Ridge Platform Because it was not flexible and didn't help to optimize the inventory of all my distribution centers. Blue ridge is more user-friendly and gives us access to more information on a single screen. --- ### Happy user of Blue Ridge - Overall rating: 5/5 - Reviewer: Jan v. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Happy, and good pro-active follow-up #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We realised our projected goals with the system #### Cons You have to invest time in the system initially to create more time on the long run. Not a "Con", more an important fact to be aware of. Just like any new IT-system really. #### Reasons for choosing Blue Ridge Platform Better management scope and assistance to obtain goals and targets --- ### Blue Ridge - Allied Beverage Group, NJ - Overall rating: 5/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, very happy with our choice in Blue Ridge. We would not have succeeded during the Covid / Supply Chain issue world without this tool. We are growing and learning each month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration was planned out well and implemented with only a few small issues. Implementation team was great. The Life Line consultant concept was unique during our search and a game changer. Ticket system and Life Line calls are great. Training was planned out and super. Video training library online for my users to fall back on to refresh system is amazing - complete with 3 different Level tests to ensure agents are up to speed. There is a yearly conference to go over new features and network. #### Cons Very few Cons. Issues are addressed quickly through ticket system. Top management are hands on and experts on the tool. Mass maintenance could be expanded versus writing a ticket to be addressed. #### Reasons for choosing Blue Ridge Platform Ease of integration, Cost, Life Line consulting aspect. --- ### Blue Ridge gives us a better understanding of our business than we ever had before - Overall rating: 5/5 - Reviewer: Nathan W. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Blue Ridge has dramatically reduced the amount of work I had to do to plan and create orders. The charts and analytics tools give me a much more nuanced understanding of our business than I ever had before. We are integrated with Netsuite and all of the data we need moves between the two platforms seamlessly. Each week I am find more ways to leverage the data that is available to us by using Blue Ridge, and the ongoing support from a dedicated member of their team has been critical to our success. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Visualization tools for showing demand over time, as well as what we can expected our inventory to look like on an item by item basis each day in the future, taking restock and expected sales into account. #### Cons Our production time is relatively long, and I think this product is best for businesses that can quickly adjust their production to meet changing demand. --- ### Blue Ridge SCP Review - Overall rating: 5/5 - Reviewer: Bryan V. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Before Blue Ridge, Purchasing was always in a state of response, after implementing Blue Ridge. It put mei n the state of being more proactive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It easy to use, the forecasts are accurate. The customer service helpful and friendly, the trainers are actual buyers and have actual buying experience #### Cons During COVID It was hard to do the training over Zoom. I think you do need in person training. #### Reasons for choosing Blue Ridge Platform Previous experience with New users and buyers coming in the door. #### Reasons for switching to Blue Ridge Platform We were not satisfied with the way P21 would replenish. --- ### Recommend it before any other - Overall rating: 5/5 - Reviewer: Gard Audun L. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innovative. Always developing. Quick customer service who has time for us. #### Cons Is there something to dislike? Can`t think of anything. --- ### Making Notable Inventory Productivity Leaps using Blue Ridge - Overall rating: 5/5 - Reviewer: Jacob R. - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered Blue Ridge has been an important driver toward enhancing the welfare of our supply chain operations. It is supporting our mission of putting the need to buy the right products at the right time and quantities at the forefront. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros In today’s international business climate, inventory planning decisions must progressively result in better fill rates while finding ways to strategically keep inventory levels at a minimum. We turned to the Blue Ridge replenishment engine to help us do that. Since then, we have been able to accomplish: * Significant reductions of our time spent on placing replenishment buys * Better buying decisions * Much more visibility to amount of inventory being purchased to meet factory minimum order quantities, and exposure to profitability issues * Established measurements as a leading indicator of future overstocks * Improved service levels with less inventory being carried, the heart of our mission #### Cons We are working jointly with Blue Ridge to maximize the use of the system for DC to DC transfer opportunities. We feel the software can provide us more opportunity to strategically lean inventories --- ### Blue Ridge Saves the Day - Overall rating: 5/5 - Reviewer: dave m. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Inventory reduction to free up cash while maintaining service levels #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Eas of use, ability to quickly on-board new team members using the training module, the level of computation at the dfu level, ability to adjust buying amounts using multiple options #### Cons Really nothing once we got into it - our challenge right now is learning fast enough about all of the functionality we have at our fingertips #### Reasons for choosing Blue Ridge Platform RFP response, training and post implementation offering, value for our business --- ### Provides Efficency and Confidence with our buying. That allows us to do our job almost invisibly. - Overall rating: 5/5 - Reviewer: Cathy P. - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered I can and do recommend Blue Ridge as a company to partner with for replenishment needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Blue Ridge provides in depth training so that a user knows how to do the proper forecasting and setup so that once that is done buying is very quick. The application is also equipped with tools to quickly filter and pull out items that NEED attention now. These filters are available in all the query lists as well as sort feature. This allows for efficient use of our time to focus on what really counts. The support team is also stellar and very quick to resolve any issue or request that we have most often within same day. #### Cons Some limitations on the custom visual settings where we could adjust according to our individual or company needs. --- ### Review for Blue Ridge Platform - Overall rating: 5/5 - Reviewer: Tommy F. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly, good overview, fast response time #### Cons No particular downsides, but always a risk during downtime --- ### Great Demand Planning Solution - Overall rating: 5/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered We feel that we have a real partner in Blue Ridge, available to help us get the most out of their platform and to brainstorm the best ways to tackle some of our thorniest challenges. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is relatively simple to learn and use, and it works as advertised. In addition to forecasting demand, the system can also forecast lead times, which has been very useful with all of the supply chain disruptions we have experienced over the past couple years. #### Cons We are quite pleased overall. It would be great if we could pull even more information into their analytics platform, but I understand they are developing improvements in this area. --- ### Designed by buying professionals - for buying professionals. Great product combined with outstanding support! - Overall rating: 5/5 - Reviewer: Chris R. - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered This package is a game changer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implementation and thorough training, 24/7 support, Instant results... increased turns, improved service levels, increased order optimization, decreased overstock. #### Cons I'd like to see the processing speed improve. Although we've decreased the amount of time spent creating purchase orders significantly, the system does take a few minutes to process some of the larger accounts that contain thousands of unique SKUs. --- ### Great Replenishment Solution - Overall rating: 5/5 - Reviewer: David C. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping up with Thousands of items is easy and the reporting and analytical tools are excellent!!!! #### Cons The issues that arise have been taken care of in a timely manner and in a satisfactory way. They are good at correcting issues and planning new useful features. --- ### Contract Assistance - Overall rating: 4/5 - Reviewer: Mary S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's interesting how accurate the estimates are for customer demand. There is a good video on the home page that explains it as well. #### Cons The website is a bit messy and needs to be more straightforward about what you're getting and how it will positively impact your company. --- Blue Ridge Platform Reviews, Pros and Cons - 2026 Software Advice