Cargobase

RATING:

4.6

(24)

About Cargobase

Cargobase is a global cloud-based TMS built to solve tomorrow's dynamic logistics challenges today. The vision is to simplify freight for all. It is a full-fledged modular TMS platform that covers all freight modes, is available in all major languages, and is used daily by the world's leading shippers and logistics service providers of all sizes.
General Account Overview
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Cargobase Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cargobase

1 - 5 of 24 Reviews

Cristian

Automotive, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

USER's OPINION FOR CARGOBASE

Shipments are done much easier. Tracking of shipments are much easier. The software itself is easy to use. Overall, I'm glad I managed to be able to use Cargobase. It saves a lot of manual work.

PROS

All informations about a specific shipment are under a shipment ID (therefore in one place), which is much easier to find, instead of reading 10-20 e-mails. Also, the customer support is untouchable, with full and quickly support.

CONS

I didn't like the parcel shipments segment. There are automatical quotes for a shipment and you cannot contact any person (from parcel) on Cargobase and you'd have to switch to e-mail. Also, if any of the fields are not completed correctly, you don't receive quotes and you don't know which are the incompleted fields that require a specific parcel forwarder to quote.

Edson

Automotive, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2021

Cargo Base in my routine

• Reduce the time the approvals. • The user can check the process about request approvals and sometimes the tracking. •I think that CB need to improve other report where the information cross about the invoice for carrier, the QR that the user selected the QR that we not book and the first cost and final cost

PROS

• Is very easy to use is very friendly. • You can use for any device. • You have the support 27/7. • CB sometimes can help to do some modifications in order that your company can has the control

CONS

• I think missing some work instruction on the platform. • The updates for the prices are not reflect in the final amount and this is a very important point. • The app into the cell phone does not work very well I prefer open my search engine and do my activity. the manage cost per user

Reason for choosing Cargobase

frendly

Kim

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2021

Cargobase - User Friendly

Cargobase is a useful tool to compare rates and transit times. Helps save money and time.

PROS

Software is easy to use and saves time.

CONS

Would like to search system by Shipper name.

Janet

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Robert Bosch CeaP review

We use Cargobase mostly for tendering expedited or non planed services and we are saving time and our tracking and communication with carriers are just perfect. I would highly recommended.

PROS

Cargobase has been a perfect ally for us. We are in the middle of launch process and with all this COVID-19 situation transportation market is a complicated field but with Cargobase we can find the solutions we need in the perfect moment.

CONS

There's no complications or failures in the process.

Angela

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Cargobase

Overall, I would say cargobase has been a big help in me doing my job. It allows me to clearly see the transit time and the cost of each shipment before selecting the freight forwarder.

PROS

I like how it can be altered to each customers needs. I also like how it is very self explanatory, not a lot of instructions are needed.

CONS

I do not like the multiple screens, I would like to just scroll down one page. I also think it is very slow, no matter what computer and what ISP I am using.