Cario vs Item

RATING:

4.9

(22)

Cario has 22 reviews and a rating of 4.91 / 5 stars vs Item which has 11 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (22)
4.5 (11)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 12, 2023
February 28, 2024
Pros/Cons
  • Pros

  • The ability to add another carrier in real time has helped our business - we can now add new carriers and get better pricing straight away.
  • It also has options for pick ups from our warehouse. Easy for customer service team to track consignments and view PODS.
  • Cons

  • Need to pay our ERP provider to interface with Cario.
  • Other freight platforms were more rigid with their business process - which means our business would have had to conform to that process.
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  • Pros

  • Intuitive UI, administrative access to most settings and functions, reasonably easy to troubleshoot issues, straightforward to maintain, responsive and helpful support.
  • The system records key data milestones and augments with physical photographs of the operation, which is tremendous for claims management and operations improvement.
  • Cons

  • Maybe a softer tone would probably be better. Other than that, there is no negative things about this program.
  • Report customization is limited, so running KPIs requires combining multiple reports. System functions such as automatic cycle count have quirks that prevent them from being implemented.
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Pricing Range
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Product Demo
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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos