CartonCloud

RATING:

4.8

(56)

About CartonCloud

CartonCloud is a cloud-based warehouse management system (WMS) and transportation management solution (TMS) designed for businesses in industries such as logistics, refrigerated transport, e-commerce and more. Key features include delivery management, user history tracking, a client dashboard and document management. CartonCloud features automated invoices, rate cards, stock movement reports, barcode scanner support, customizable measurement options, batch control and more. The solution also offers pallet management, driver and vehicle tracking, signature overlays, banking sheets and cross-docking. Additionally, CartonCloud features multiple invoicing tools and supports integration with accounting systems such as Xero and MYOB. iOS and Android apps are also av...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

CartonCloud Pricing

Pricing plans from $99 per week (plus any paid add-ons). Transaction bracketed pricing, number of transport/warehouse orders.

Starting price: 

$99.00 

Free trial: 

Available

Free version: 

Not Available

Dashboard
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CartonCloud Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CartonCloud

1 - 5 of 56 Reviews

Kenneth

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Unparalleled Efficiency and Exceptional Support: A Review of CartonCloud

The TMS & WMS software I've used surpasses all my previous systems. Its seamless functionality and comprehensive features have significantly improved my workflow. The exceptional support from the teams undoubtedly sets them apart as leaders in the industry. This all-in-one solution is truly the best I've encountered.

PROS

Efficient, Reliable, Versatile, User-Friendly, Robust

CONS

One drawback I've noticed with the TMS & WMS software is that the API feels somewhat underdeveloped. While the system itself is robust, I have encountered limitations and inconsistencies when attempting to integrate it with other applications. Improvements in the API's functionality would enhance the software's overall versatility and expand its potential uses.

Reasons for switching to CartonCloud

After extensive research and experience with various software options, I made the switch to this all-in-one platform. While acknowledging the quality of other systems, I yearned for a comprehensive solution. This platform fulfilled my needs by seamlessly integrating multiple functionalities, saving time and effort. It's a game-changer in streamlining operations.

Thomas

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Long time user, just as happy with the product as when we started in 2016.

Very happy, and they have become a core part of our service offering.

PROS

It has the benefits of a large SaaS with the Agility of a small company. Many IT companies claim to be agile, but Carton Cloud are one of very few I have worked with that are adaptable, and able to help with solutions.

CONS

Carton Cloud is incredibly powerful, and the down side is that many people don't know how to use all its features, and hence not understand its value.Some suggested ideas seems to take exceedingly long times to implement, but those abilities are not critical factors in using the equipment.

Reason for choosing CartonCloud

Quality of product. Cost was actually cheaper in the short term, however more expensive in the long term. Its still a factor, but as long as the software continues to evolve there is value in it.

Mitchell

Warehousing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Customize everything yourself through the knowledge base, integrate everything.

CartonCloud enables us to set up consistent onboarding processes and let prospective clients know exactly what we can and cannot do for them very quickly. We frequently check in with CartonCloud to scope new possible integrations or automated process like reports or fulfilment updates and tracking to ecommerce storefronts.

PROS

Ability to find integration solutions for all 3PL clients through direct API integration, parsers, or logins to let old-school clients enter their own orders. Also visible history logs for orders, products & invoices helps keep track of changes and updates to all aspects of the warehouse.

CONS

Amending stock on hand details can be unintuitive at times as system adjusts stock to 0 and adjusts in new product with updated details, invalidating old labels and making it hard to track stock.

Jonelle

Warehousing, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

CartonCloud is worth every cent !

We love working on CartonCloud, it is easy to use and very user friendly. It was so important to us that we also get great on-going support when needed and the CartonCloud team have always been really fast to respond and point us in the right direction if we have a query. We are so pleased we found CartonCloud as our inventory management software. It has made our 3pl business easier to operate and given us the ability to be able to scan out products for customer orders.

PROS

We have been using CartonCloud for over 18 months now and absolutely love the software. It is really easy to navigate. The CartonCloud team made the initial on-boarding seamless with great on-line training with a CartonCloud trainer which was easy to follow. The ongoing support from the technical team is amazing. If we have a query, we always receive a fast response/solution back within a few hours after sending. The team have been great to work with particularly [sensitive content hidden] in Integrations.

CONS

CartonCloud is perfect for our needs. We don't have any 'cons' to note. The system is well set up and covers everything we need for our 3pl clients. We love working on CartonCloud and highly recommend it to others looking for a great inventory management software.

Reason for choosing CartonCloud

CartonCloud is a cost effective solution without the large up front costs that most software companies charge. We wanted a cloud based system that included everything we needed for our business and CartonCloud ticked all our boxes.

Alanie

Warehousing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Great system, great people.

From day one the people have been helpful. Signing up, training and assistance afterwards has been very responsive and useful.

PROS

Ease of use and the people. The system itself is easy to use for all levels and makes sense. Training with [sensitive content hidden] was great, and she was super helpful. Dealing with others like [sensitive content hidden] in support has been quick and easy and [sensitive content hidden] has been available whenever needed since the beginning.

CONS

Integrations with other software needs work.

Reason for choosing CartonCloud

We were moving to another main computer system Expedient and were recommended to get CC for warehousing and transport as it integrated with their system. Also, they didn't have warehousing/transport software.

Reasons for switching to CartonCloud

It didn't have all the features we needed and wasn't warehouse/transport focused.