CartonCloud Software

CartonCloud Software

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About CartonCloud

CartonCloud is a cloud-based warehouse management system (WMS) and transportation management solution (TMS) designed for businesses in industries such as logistics, refrigerated transport, e-commerce and more. Key features include delivery management, user history tracking, a client dashboard and document management. CartonCloud features automated invoices, rate cards, stock movement reports, barcode scanner support, customizable measurement options, batch control and more. The solution also offers pallet management, driver and vehicle tracking, signature overlays, banking sheets and cross-docking. Additionally, CartonCloud features multiple invoicing tools and supports integration with accounting systems such as Xero and MYOB. iOS and Android apps are also av...

CartonCloud Pricing

Pricing plans from $99 per week (plus any paid add-ons). Transaction bracketed pricing, number of transport / warehouse orders. Prices are charged in either AUD or NZD depending on location (Australia or New Zealand).

Starting price: 

$396.00 per month

Free trial: 

Available

Free version: 

Not Available

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CartonCloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 30 reviews

Justin

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Business Transformation

Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. [SENSITIVE CONTENT] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business.

Pros

We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business.

Cons

As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience.

Reasons for switching to CartonCloud

Our legacy platform was coming to the end of its life, and we had some key decisions as to whether we look to rebuild and evolve it or look for something specifically designed to meet our needs. After reviewing the options, Cartoncloud was the ideal choice and well accepted by our industry partners.

Joseph

Company size: 2-10 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Great system!

I have loved Carton cloud since we implemented , it is fast, easy and reliable and its been great to get rid of paperwork and have everything captured on the carton cloud system which made chasing , checking and invoicing so easy.

Pros

The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly.

Cons

If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient.

User Profile

Dilraj

Verified reviewer

Company size: 501-1,000 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2021

Awesome transport management system for companies

An easy to use transport management system which allows its clients to do business hassle free.

Pros

Its a great software for logistic companies to boost productivity and provide better service. Features like automated data entry and invoicing makes it more easy and reliable. Its easy to set up and ensures full support from managing staff to address any issues.

Cons

Great software overall but it should come with more ready to use integrations with other big platforms.

Gilberto

Company size: 51-200 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

One of the best could WMS on the market

Cartoncloud runs all our operations smoothly and has become our secret weapon to sell our 3PL Services. Customer service is excellent, fast, and pays attention to new improvements.

Pros

Easy to use, powerful features, 3PL ready, able to handle a small-medium, and extensive warehouses. Fenomenal handheld performance.

Cons

None so far and we have local customers and multinational organizations with big names.

Reasons for choosing CartonCloud

Compared to competitors CartonCloud has more features, and the way the system was designed makes it easy to use and understand.

Ben

Company size: 10,000+ employees

Industry: Consumer Goods

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

A well thought-out platform

I really like CartonCloud as a platform. I would certainly recommend it for the majority of use-cases that I can think of.

Pros

The Warehouse functionality is so easy to use. Master data is quick and easy to setup, and to update. Being able to provide user permissions to upload data, e.g. PO and SO, is a major benefit in our 3PL warehouse. The system layout is easy to navigate, uncluttered and has all the functions we need, such as FIFO, FEFO, batch/lot control, ability to integrate RF scanning devices etc.

Cons

There is no pre-built integration either upstream or downstream. In the e-commerce space that we work in, having upstream integration to e-commerce platforms such as Shopify, Magento, Neto, Amazon, eBay, Netsuite etc. would be a huge help to get orders into the system. To ship orders, we use external carriers rather than a native fleet, so integration to major carriers like AusPost, StarTrack, DHL etc. that would allow us to manifest with those carriers and print labels within the WMS would be a time and cost saver for us. Setting up the our billing rules was fairly complex, and not particularly intuitive.

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