CobbleStone Contract Insight vs Fishbowl

RATING:

4.8

(47)

CobbleStone Contract Insight has 47 reviews and a rating of 4.77 / 5 stars vs Fishbowl which has 894 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (47)
4.2 (894)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4 / 5
Last Review Written
February 15, 2023
June 13, 2024
Pros/Cons
  • Pros

  • The technical support was outstanding with follow up and regular conversations as we developed the program to fit our specific industry contracts and documents database needs.
  • Cobblestone is a great system that allows me to manage our contracts, find documents and complete tasks in a timely manner. Customer support is wonderful, always very responsive.
  • Cons

  • The only downside I can see was there wasn't a mobile app but they have listened to our feedback and added this within the past few months.
  • Lag time and inability to remove/hide out-of- the-box fields/modules; however, the accustomed to the platform a user becomes, the less those elements are noticed.
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  • Pros

  • Ease of use and simple to understand. Simplicity is what i liked the most in this software.
  • He is not only helpful but a complete pleasure to talk to.
  • Cons

  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
  • Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2023

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2 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos