Delivery Suite

RATING:

4.8

(14)

About Delivery Suite

DeliverySuite is a transportation management system (TMS) that helps dispatchers establish an efficient system to manage orders, deliveries and drivers. Built with the most up-to-date technology and simple web-based access, Deliverysuite TMS eliminates the need for expensive server hosting and management. Its warehouse management system (WMS) is a highly configurable warehousing software designed specifically for ease of use without jeopardizing workflow, volume or mission. Utilizing a powerful warehouse management system (WMS) design architecture, DeliverySuite WMS’s modular functionality and pricing model allows any organization to deploy a warehouse solution regardless of size and scale as their business processes change over time.

Delivery Suite Pricing

Includes 5 office users. Each additional user is $75/mo

Starting price: 

CA$500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Order Entry: address verification, mapping & routing, full tracking, waybill & label creation, scheduled orders
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Delivery Suite Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Delivery Suite

1 - 5 of 14 Reviews

James

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Support when you need it!

Keeping track of deliveries, drivers, billing, and receivables are simple and intuitive.

PROS

Flexibility in pricing services that allows us to customize our services and pricing.

CONS

Bar coding still being worked on and improved upon.

Reason for choosing Delivery Suite

Ease of implementation and full compliment of options.

Reasons for switching to Delivery Suite

No longer supported.

Kevin

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

A great asset for our Company

PROS

The transition from one product to this one went fairly smoothly. Details had to be customized for our Business, but with time and communication with our IT department, this system is by far a great improvement to our daily operations. The fact that it can be customized, changed when needed, is a huge benefit to our company or any company using this program. Because it is web based, instant updates are provided to our service partners / customers with ease. It's like having another staff member on site to provide constant customer service. The information is easy to find, read and use in a user friendly manner. We are able to retrieve data, create reports and provide essential back up when required. As we Grow as a company, this program will continue to expand along with us as an indispensable asset.

CONS

Only least favourite part that I can think of, is not understanding why we weren't using this sooner.

Dennis

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Use of Delivery Suite and Driver Complete App

it has helped us reduce our time waiting for delivery documents to be turned in by drivers allowing us to improve our time to invoice and has reduced our reliance on working with hard copies

PROS

The Driver app is quite functional and easy to use for the driver team. It has been enhanced with added features. The Delivery Suite system allowed us to have a web based storage tool for pictures of POD's and add other documents as desired. It also happens to integrate with the dispatch system we are using. I also like that it is web based.

CONS

It has been a struggle getting the quality of the driver uploaded POD's to a consistent level , however Nology are doing upgrades and developing this aspect.

Reason for choosing Delivery Suite

We are using another system that is older technology , Delivery Suite with the driver complete app has helped to close some gaps as an integrated solution.

Terry

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

KTS REVIEW

Very good.

PROS

Ease of use and support is very good. Good features and API integration was excellent as well

CONS

When an upgrade is made, it takes some time to ensure all items are correct and how they should be

Reason for choosing Delivery Suite

System and support from Nology.

Vendor Response

Thank you for your review. Customers of our mainstream products are always excited to see and try any new features we added. They know, with each upgrade, there is always a small possibility of glitches they have to report back. If there is a glitch, we fix it fast. However, as of present, the majority of our upgrades have been seamless and customers are ecstatic. Nevertheless, we do have customers who have customized versions of our products that have strayed from the mainstream code. We understand that not all programs fit the need of each customer and may need customizing. Although, customers also understand the drawbacks of straying, including the difficulties to manage and upgrade the code. Upgrading customized code is more difficult, time-consuming, and comes with a higher chance of glitches. If a customer wants the new features, they know what to expect. Thank you for choosing Delivery Suite!

Replied August 2021

Jason

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Where Every Second Counts

I have been working with [SENSITIVE CONTENT HIDDEN] and his team at Delivery Suite in one facet or another since 2003. High quality team, always responsive lightning fast. When I am asked who I use for IT and delivery software, I never hesitate with recommending Delivery Suite.

PROS

Being in transportation and courier, we are measured by our customers by time. Delivery Suite is easy to use quickly for both the team inside and the crew on the road. This allows the end customer to see results and updates super fast. Being a smaller delivery company Delivery Suite is able to encompass all aspects in Operations from order placement, dispatch right through to the end signature and proof of delivery.

CONS

Looking forward to seeing the new admin and billing side of the software.