Descartes MacroPoint

RATING:

4.00

(4)

About Descartes MacroPoint

Descartes MacroPoint is a transportation and supply chain management solution that helps organizations streamline processes related to load tracking, geofencing, temperature monitoring and more on a centralized platform. It enables staff members to utilize user-defined fields to manage, search, and filter logistics data based on specific customers and shipments. Descartes MacroPoint allows team members to configure custom geofences, track vehicle locations and receive real-time estimated time of arrival (ETA) alerts. It lets all stakeholders automatically receive departure, pre-arrival and arrival notifications. Additionally, business leaders can generate carrier scorecards, conduct predictive analytics, and create carrier performance reports from within a unified pla...
Descartes MacroPoint mapping
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Descartes MacroPoint Reviews

Overall Rating

4.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

3

Most Helpful Reviews for Descartes MacroPoint

4 Reviews

Jason

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

The Gold Standard for Visibility Providers

Overall MacroPoint has been a great product for us and we'll continue to use them in the future.

PROS

Other platforms try to emulate what MacroPoint does because it works well and has all of the features we need. The TMS integration makes it easy to get the current shipment status without having to leave our TMS screen. Also, the integration and support folks are knowledgeable and friendly so setup was quick and easy.

CONS

The only area of improvement I see is that they need to make it easier for carriers and brokers to form the partnerships themselves. Right now this requires manual intervention from support to do.

Aaron

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed November 2021

Tried and Tested Macropoint

Macropoint has worked well for us for over 3 years. It integrates with our TMS and as long as we keep tabs on the drivers it works for the time being.

PROS

Macropoint is nice because of the lower cost and relative ease of use.

CONS

It does not show a live location but pings on a cycle. If driver doesn't have smart phone, or wants to turn off the tracking, they can prohibit your view of freight tracking.

Stefany

Logistics and Supply Chain, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

2

Reviewed February 2023

Could be better!

Its good but could be better regarding the truck location

PROS

Its good thtat you get many notifications about where the truck is. Also, its easy for the driver to accept the tracking

CONS

Tracking notification are not accurate, they provide a location near the truck may be. Notifications should be user-friendly

Shayne

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2022

Works ok, but would not be my first choice

PROS

Simple and easy to use and setup. Nothing fancy or special about the software

CONS

Looks and feels like it is from the 90s. Could really use an overall update to the look and feel.