Founded in 2000, E2Open, Inc. offers cloud-based end-to-end supply chain management (SCM) software solutions that include process management, planning and response, cloud connectivity and analytics.
The E2Open Supply Management module includes order management, inventory management, logistics visibility and supply planning. The Demand Management module provides sales order management, channel inventory management, demand planning, channel data management and channel logistics visibility.
Other features of the E2Open solution include contract compliance, channel data management, forecasts, shareable product information and the ability to manage information such as shipments, invoices and payments with trading partners.
To date, E2open has served over 140,000 users from 69 countries. Customers include Motorola Solutions, IBM, Cisco, L’Oreal, Vodafone and Avon. E2Open was awarded with the 2014 Gold Stevie Award in the Best New Product or Service of the Year - Software for its Supply Chain Management solution.
Morris from L'Oreal USA
Specialty: Consumer Packaged Goods
We worked together from onset to define requirements, solution and methods to implement/train
The project has had many starts and stops due to having multiple resources on/off project
It is best to have dedicated teams from customer and supplier, to gain efficiencies and knowledge transfer, as having multiple resources on/off project caused issues
Madhavi from Infosys
Employees number: 10,000+ employees
We have been using e2open for over 3 years at our organization. We like their product and features, but their customer support could be improved to provide more value for money spent
Product features and Quality
Good product for B2B integration, but customer support need to be improved
VIJAY SAI from Scoular
Employees number: 501-1,000 employees
We have been using e2open for our cloud integration for over 4 years now, and we believe they can do better in terms of customer service.
The features of the product and ease of use.
The customer service is really slow and not up to the expectations.