Overall the experience has been great.
Value for Money
From the beginning we've had a very positive experience with the software including an outstanding techncal support team. We started by looking into developing a custom purchasing program and quickly realized the cost was prohibitive. We were however able to customize this software to accomplish everything we need it to do at a fraction of the cost. Our Mayor and Comptroller loved that feature. As the Purchasing Agent I love the increase in bid responses, more competitive pricing and labor savings. With new features in place, we are in the process of rolling the software out to the all town departments for quoting and contract management. This software has already saved the Town a lot of time and money and we expect those savings to increase over time.