BPM Software

I think this is a good product overall, I haven't ever used customer support and don't know how much it costs so I can't really rate those, I gave them an average. I gave Features and Functionality only 2 stars as certain fields dropping out (all the time) can be frustrating and time-consuming. I often have to re-enter the supplier name or net terms, not sure why. I also wish the catalog search feature was a little more intuitive.

Great CS and response. Great on willingness to hear and work on improvements. Lots of opportunity for further improvement in functionality and use. Decent value for the money however some missing functions keep to close

This software has been a solid addition to our company. It has taken the place of two to three other programs I was using for various reasons. The customer support has been top notch. The only reason I gave it 4 instead of 5 stars on features & functionality is because of the inventory nod that is still in development. Once they have added more features to it I would change my 4 to 5 stars with ease.

I was looking for PO generation software and came upon Bellwether. I scheduled a demo and went through the program with Travis Neville during which time we discussed our needs and how their program would need to be altered to fit those needs. Travis informed me he would speak to his development team and get back to me with changes that would need to be made. A few days later I received an email informing me that, while they could accomplish what I was looking for, perhaps it would be easier and more cost-efficient to try another company he recommended. He was right, the other company is a perfect fit and well within our budget. I really appreciated the candor and wonderful recommendation I received from this company. It appears they have a great system with many really good ideas and it looks very easy to use, it just wasn't exactly what we needed. Travis recognized that and got us on our way. I would count us among very happy customers even though we didn't end up going with their software.

We are going live in the new year. The product meets all the requirements we were looking for. The customer service has been outstanding!

Our organization was looking for a purchasing software package to replace an antiquated and cumbersome excel routine. After viewing a number of available packages at various price points we felt that ePMX would best meet our needs. Our set up included the institution of a part numbering system for repetitive needs and inventory management purposes. We also needed a custom bridge to output from the invoice system in ePMX to another acct'g system we use.
Working with ePMX to understand master file setup was easy. Setting up each module took some time but there were no real hitches. Loading data into ePMX went very smoothly. Overall the implementation was done within our time frame. I found ePMX trainers responsive and knowledgeable.
The custom bridge we needed worked properly with just a slight bit of tweaking up front.
I feel one negative was the length of time it took to develop a punchout for one of our large vendors. This was not just an ePMX issue but also involved that vendor's input. But I felt as though ePMX should have been driving this harder when things got bogged down.
Overall I would recommend ePMX to anyone looking for a package with the advertised features. Reporting is easy and quick. Finding information is easy and quick. We are able to manage our purchases and inventory much more effectively using ePMX.

The software is more intuitive to use than others available.
You can choose the modules that fit your needs which also keeps costs down as you don't need to purchase more than what you will need and use.
Support and training staff are easy to work with and are willing to do what it takes to get you up and running on the software.
As with any purchasing and asset tracking system, it requires users to take the time to enter in the necessary information; this can be a hurdle to personnel using the system when they feel they don't have the time to properly enter in the data.
There are some glitches to the lookup features and there needs to be a better way to remove incorrect or bad records.

this enabled us to standardize all the prison systems in LA & allows us to pull reports for any agency at any given time

I would recommend this to companies that want to get their spending under control.

Pros

works great for purchasing controls. Great Support staff that are willing to find a way to make a good fit. This is a great tool to help managers realize their budgets.

Cons

Time realization when you are going from no system to utilizing a system...education and ongoing addition time required to make it work.

Computer adverse staff will resist.

it's low cost, reliable, and works well.

Pros

has punch-out capability
reliable
runs on UNIX and Windows

Cons

no ability to cut cheques to vendors

it's low cost, it works, it doesn't break as software goes what more can one ask for?

Pros

Punch-out capability
reliable
runs on Linux and Windows (reliable)
web based- nothing to deploy on the desktops

Cons

a little sluggish sometimes

Best program for the money. Support is great and people are wonderful. Great company to do business with.

Pros

The program has been very dependable and has many option to suit our business. This is easy for users to learn.

Cons

My only issue is I have had to get the IT department to do upgrades. New ePMX will take care of that.

This product overwhelmingly should be rated "Best in the Industry" for what it provides for its costs.

Pros

Easy to use and navigate. Robust data warehouse.

Cons

I have not come across any cons to the product as of yet.