All Expensya Reviews
1-25 of 418 Reviews
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Philippe
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Expensya the ultimate expense report solution
It just changed my life with my expense reports. It's so easy that I all do in real time and at the end of the month, I click to send it to accounting service
PROSThe concept of embedded ant web interface Its simplicity the way it simplifies expense reports The availability and the professionalism of the Expensya team
CONSNothing I don't like probably maturity of user experience can be improved (exemple : some time, when we scroll the screen of a expenditure, we can involuntarily modify a field. other exemple ; expenditure filters on web site could be completed, even, improved.
Vendor Response
Hello, Thank you for your feedback. We appreciate your efforts to suggest some amelioration requests. We will transmit them to our teams. Bests, Expensya Team
Replied March 2019
Alexander
Investment Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Great, comfortable and easy in use tool
Time saving, easy processing, data digitalization and process optimization.
PROSThe easy and simple user experience and the time saving on a rather boring and previsous extensive handlings.
CONSThe analytical possibilities and reporting dimensions
Vendor Response
Hello, Thank you for your feedback and motivational comments. Concerning the analytical possibilities and reporting dimensions problem, could you please give us more details by contacting our support team on support@expensya.com? We would be more than happy to look into your issues and to solve them Bests, Expensya Team
Replied March 2019
Jérôme
Plastics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed September 2021
Magnifying glass bad. Problem already signified to your customer service = NO APPROPRIATE ANSWER
No customer listening
PROSThe idea is good but there is many things to improve if Expensya accept to listen its users
CONSMagnifying glass is very bad and reportings are very unusefull
Francisco Jose
Information Technology and Services, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great tool from manage your expenses
Your tickets are introduce on Expensya easily and quickly via your app or web site.
PROSMaybe the most feature on Expensya is the tool what allow you to scan your ticket easily and accounting on Expensya with two clicks. The interface is very useful and simply, but at the same time it has all the tools you need. Great tool!
CONSNothing to say about this. I can't find any improves because it has all you need to manage your expen
guillaume
Airlines/Aviation, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
expensya review as user and admin
no more paperwork for expenses reports improvement for the users (easy to do) improvement for the accounting (easy to control/archive/retrieve data)
PROSeasy use both for users and admnistrator
CONSdifficult to set up for different entities in the same mother company in progress anyway
Vendor Response
Hello, Thank you for your feedback. Could you please contact our support team on support@expensya.com so that they can look into your issue and try to solve it with you? Bests, Emna- Expensya Team
Replied March 2019
Lizeth
Information Technology and Services, 501-1,000 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed March 2019
Great product
Good tool, very operational with aclear interface
PROS- facilitate a lot the process of claim expenses - Interface is clear
CONS- scanning sometimes has generated price incongruences - It happens that I have the expense in my side and I tough it was already sent for revision. it could have a reminder or at notification to inform the expense is not in revision
Vendor Response
Hello, Thank you for your feedback. Concerning the scannin problem, could you please send an email to support@expensya.com so that our team can look into the issue. Same for the notification. Bests, Expensya Team
Replied March 2019
Alex
Information Technology and Services, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Works great!
I really enjoy the mobile receipt upload. This made it super easy to submit expenses and have most of the information for each expense automatically input.
CONSThe one thing I do not like is how finicky it is with the value, taxes and tips. I often had to manually change these fields to make sure the reimbursable amount was actually correct and inclusive of taxes and tips.
yacir
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2019
practice
easy to use , quite complete , integration with other softwares
CONSdesign of the app should be optimized, more fliter for the expenses would be nice
Vendor Response
Hello, Thank you for your feedback. Concerning the design problem and expenses' filters, I will transmit your comment to our teams. Thank you again and please don't hesitate to contact us on support@expensya.com if you need any help. Bests, Expensya Team
Replied March 2019
Dennis
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2019
Very functional and intuitive
Positive but the foreign currency issue really needs a solution!
PROSFeature-rich and intuitive. The OCR scanning is really nice!
CONSThe exchange rate from expenses abroad is significantly lower than what I'm paying with my credit card. The correct value cannot be entered however, which leads me to creating a lot of extra work getting it filled out with the right amounts. NOT handy!
Vendor Response
Hello, Thank you for your feedback and you motivational message. Concerning the exchange rate, could you please contact our support team on support@expensya.com so that they can look into your issue? Thank you again for your feedback. Bests, Emna- Support Team
Replied March 2019
julie
Banking, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2020
expensya is useful!
it is quite easy to use yet it did get some getting used to. one plus is that you know our work address
CONSthe fact is that you do have to type the address every time is somewhat tiresome.
Christine
Banking, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
je recommande
Facile à utiliser rapide et on peut suivre ces dépenses
CONSmanque une alerte de remboursement et pouvoir inscrire ces déplacements en avance
Vendor Response
Bonjour Christine et merci pour votre feedback, concernant les alertes de remboursement, le remboursement se fait en dehors d'Expensya, c'est pourquoi nous n'avons pas de visibilité quand votre entreprise vous a remboursé. Néanmoins, vous pouvez demander à votre administrateur de demander à l'équipe Support de lui ajouter des tags qu'il peut utiliser sur les notes déjà remboursées. Ainsi, vous pourrez savoir quand une note a été remboursée, quand elle aura le tag correspondant. Pour les déplacements, vous pouvez tout à fait ajouter des déplacements à l'avance mais que pour le lendemain. Si vous voulez ajouter des dépenses à l'avance, c'est faisable pour n'importe quelle date à condition que votre admin nous demande d'ajouter le paramètre concerné depuis le Backend. Nous espérons avoir répondu à vos questions, n'hésitez pas si vous en avez d'autres sur support@expensya.com -L'équipe Expensya
Replied March 2022
Benoit
Information Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Expenses funny process
La simplicité de l'utilisation de l'outil est un vrai plus pour nos collaborateurs et un différentiateur par rapport à nos concurrents
CONSLa partie carte de paiement n'est pas encore optimisée
Aline
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Facile et pratique
Excellent outil pour facilité les traitements des notes de frais et des dépenses. Rapidement maitriser et pas cher.
PROSPrise en main rapide Efficace dans le traitement des notes de frais Lien direct avec la comptabilité
CONSQuelques bugs : -Lors du téléchargement des tickets en reconnaissance intelligente (dates et montants erronés),
Reason for choosing Expensya
Efficace et pas cher
Vendor Response
Bonjour Aline, Merci d'avoir pris le temps de nous laisser votre avis Rencontrez-vous toujours des bugs quand vous scannez vos notes de frais? n'hésitez pas à consulter nos guides d'utilisation sur https://help.expensya.com/l/fr. Merci encore une fois et bonne journée !
Replied January 2022
Emmanuel
Civic & Social Organization, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed January 2022
Simple, efficace, pratique
Globalement, Expensya est très pratique et facile d'utilisation, les dépenses sont enregistrées rapidement et facilement et on peut se débarrasser des papiers ensuite.
PROSLa lecture automatique des fichiers téléchargés avec préremplissage des informations est très efficace et performante. L'interface est claire, intuitif et simple d'utilisation. Existence d'une application pratique pour déposer ses dépenses en déplacement
CONSL'interface est parfois un peu fastidieuse. Des comportements étranges si on ouvre plusieurs onglets, des longueurs quand on passe d'une dépense à une autre.
Vendor Response
Bonjour Emmanuel, Merci de nous avoir laissé cet avis, Concernant les comportements de l'application, pouvez-vous contacter l'équipe Support avec plus de détails? Nous serons ravis de vous aider. Contactez-nous sur support@expensya.com Merci encore une fois -L'équipe Expensya
Replied February 2022
Grégory
Banking, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Avis favorable
Facilité d'utilisation Mémorisation des adresses Suggestion des adresses et lieu
CONSAméliorer l'ergonomie de l'application et pouvoir transmettre des pièces justificatives
Vendor Response
Bonjour Grégory et merci pour votre feedback, pour transmettre vos dépenses sur Expensya , vous pouvez utiliser la fonctionnalité traitement par mail. Le traitement des dépenses par email se fait de la manière suivante : transférez votre facture à l'adresse expenses@expensya.com, mais seulement depuis l'adresse utilisée lors de la création de votre compte Expensya afin que notre système puisse les affecter à votre compte. Ces factures apparaîtront quasi-instantanément sur votre compte. Si vous avez toujours des questions sur ce sujet, veuillez contacter notre équipe support sur support@expensya.com Merci, -L'équipe Expensya
Replied June 2022
sebastien
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
pratique
Solution simple depuis le téléphone afin de "capter" les notes de frais. Gestion ensuite depuis le PC permettant de modifier l'ensemble.
CONSla capture multiple qui bug par moment.
Vendor Response
Thank you for your feedback. Could you please give us more details about the bugs on the multiple capture feature? We continuously ensure to meet our customer's needs and improve our product thanks to your feedback. You can reach out to our support team on support@expensya.com to ask for this evolution request. Thank you, Expensya Team
Replied October 2020
Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed May 2022
Transparente Verwaltungsfunktionen, insgesamt eine tolle Erfahrung
Plattformunabhängig, hohe Leistung mit guten Antwortzeiten, transparente Funktionen, insgesamt eine sehr gute Endbenutzererfahrung.
CONSEs gibt Zeiten, in denen man viel raten muss, warum eine bestimmte Funktion nicht verfügbar ist. Wenn Sie jedes einzelne Element eines Formulars durchgehen, werden Sie es aber irgendwann herausfinden. Es wäre hilfreich, etwas mehr kontextbezogene Hilfe zu haben.
Reasons for switching to Expensya
Unternehmen gewechselt.
Armando
Chemicals, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
Not available
In the beginning using this program I was informed that is only necessary take a picture the invoice an add invoice and add in the APP expensya. But is not trough, i'm wait from set 22 a payment of one invoice
PROSIs ease add the invoice by picture, but is necessary more steps.
CONSAfter add invoice by picture, create a report ,and waiting minimum 1 month to return the money, we are supporting a Big Company BV with employers money.
Emmanuelle
Retail, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
efficient tool
Great time saming
PROSeasy to use, fast, automatic recognition very accurate
CONSI'd like it to be interfaced with my amex card account, in order to align the currency rates. I always have discrepencies between the reimbursement and what I pay to Amex
Vendor Response
Hello Emmanuelle, Thank you for you feedback and your motivational message. Concerning the integration with amex card account, this is available for Rimowa entreprise. Could you please talk about it with the admin of Expensya account to have it active for you? Thank you, Expensya Team
Replied March 2019
Elvis
Logistics and Supply Chain, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2023
Average
A bit relayable in payment and not to easy to upload q receipt with easy steps
CONSDelay response to payment. Some times ot takes weeks for a response
Maroua
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2015
The software is really useful and time saving. I'm satisfied with all the functionalities.
The smart scan is really time saving. Normally, emplyees carry all the bills with them to the accountant but now it's so much easier the whole process is done in 2 min maximum.
Caroline
Internet, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great tool
So easy to use and make us save a lot of time.
CONSwe have a very common use of the expense tool so for us their no missing features
Karim
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Love it, ont of the best customer service tested so far
Simple, straight to the point
Laurent
Real Estate, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2021
The product i was waiting for!
It’s very easy to install and use. It’s fluid and 0% fail in the Process! Very good product.
CONSThe Process is lean and very fluid. Product is helpfull and avoid a lot of wasted time.
Julien
Glass, Ceramics & Concrete, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2022
First good uses
the Simplicity, and as a Fast tool the loss of time is reduced
CONSComputer interface - Phones one is better