fabric Software

fabric Software

Find out more:

Find out more:

About fabric

Fabric is a headless eCommerce solution, which enables businesses in retail, fashion, electronics and other sectors to create personalized shopping experiences for customers using REST APIs. Marketers can manage products, customer loyalty programs, subscriptions, online orders, pricing, promotions and more from within a unified platform. Key features of Fabric include customer segmentation, recurring payments, page versioning and A/B testing. Businesses can track warehouse activities, accept split payments, schedule promotions and use a page builder to create customizable online stores and webpages. Additionally, administrators can collaborate with specific team members via a digital workflow and process orders across multiple channels. Fabric integrates with various ...

fabric Pricing

You can buy any product individually and connect all products together.

Starting price: 

$6,000.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 3

Fabric view published product details

fabric User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Scott

Verified reviewer

Company size: 10,000+ employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Strategic Partnership

Pros

With Fabrics “API-centric” approach, their headless architecture goes hand in hand with GNC’s strategic omni-channel architecture methodology. All the functions exposed in API form across each of Fabric’s platform (Loyalty, PIM, Storefront, etc.) can be easily reused on all channels. Fabric’s headless and modular architecture is empowering GNC with the capability to accelerate our strategic roadmap by separating our business critical “all-in-one” monolithic applications into the right technology solutions that will drive hyper-focused business initiatives.

Cons

With change, there are always the occasional hiccup. GNC has encountered a great deal of changes due to the COVID-19 pandemic. Fabric has been supportive and partnered with GNC the entire time.

Omar

Company size: 51-200 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Replatforming with Fabric

Overall excellent and one of the best transitions to new systems/software that we've experienced.

Pros

The transition has been very smooth and effortless. The team at Fabric is outstanding and the software allows for greater flexibility and scalability as we drive all of our digital properties on this new platform.

Cons

We were not able to launch earlier due to overlapping with our peak season. Not a problem of Fabric but part of our planning challenges prior to signing up for our engagement.

Reasons for choosing fabric

Great management team, better product/functionality, and overall great experience during our discovery phase.

Reasons for switching to fabric

Lack of scalability and functionality for our business needs.

Sara

Company size: 11-50 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
2

Functionality

out of 5

April 2022

Good platform but needs better reporting

Fabric allows us to easily onboard partners but would like to see updated reporting and a list of Fabric partners that we could connect with to see if there is interest in the maternity space.

Pros

Integration is flexible and @Revcascadesuppport team is very quick to respond to inquiries

Cons

Reporting/Analytics need to be updated. We use the UPC as the common data point and the sales and top dollars listed are reported on by the retailer SKUs. We have no data/metrics within fabric. We have to manually pull reporting to see sales by partner by week/month/year.

Amanda

Company size: 201-500 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Exciting Platform

We are enjoying the transition from RevCascade to Fabric and appreciate the hands on experience that we are getting from our Fabric partner. Our partner has been such a great guide in helping us identify our issues and diligently works with us to solve it in future Fabric updates. We are excited to continue our partnership together and look forward to seeing the future of Fabric unfold.

Pros

What we enjoy most is the consistent updates that Fabric is making to address our pain points and update the platform to meet the standards of the market's competitors. Their simplified dashboard is easy to digest and absorb when reviewing many vendors at a time. We also enjoy the one-on-one care we get with our Fabric partners. We have a great partner who is transitioning our current platform - RevCascade to Fabric in the most seamless manner which is very helpful to us.

Cons

We are still learning the new features of this platform and have not fully transitioned to Fabric yet so we cannot share any cons at this time.

Reasons for choosing fabric

We were using RevCascade which was bought out by Fabric so it was the most sensible transition for us.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Fabric for B2B/C eComm to Enable a Great User Experience

Their professionalism with initial engagement, customer support and partnership to develop enhancements to their API suite was stellar.

Pros

Compared to the rest of the market, Fabric offered flexibility and faster time-to-market for our B2B/C go to market strategy that included an eco-system of eCommerce technology enablers. Additionally, we assessed and selected Fabric with the following criteria: 1. Ease of deployment 2. Systems integrator ecosystem 3. Modularity and API selection 4. Partnership commitment and future roadmap 5. Level of Support and Customer Engagement

Cons

At the present time, there aren't features where Fabric's API platform has any short falls compared to our use-cases and requirements.

Reasons for choosing fabric

1. Ease of deployment 2. Systems integrator ecosystem 3. Modularity and API selection 4. Partnership commitment and future roadmap 5. Level of Support and Customer Engagement