Freight Genius

RATING:

4.0

(5)
Overview

About Freight Genius

Freight Genius TMS platform provides greater visibility, better organization, and support to take control of your company's logistics. From driver lane rate to success histories, keep track of freight transportation with a shared ecosystem, predictive analysis, and an open API structure. Free 30 day trials and live demos are available upon request.

Freight Genius Pricing

Freight Genius TMS offers a free month trial.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Quickly manage your freight exceptions while keeping tabs on orders going right!
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Freight Genius Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Freight Genius

5 Reviews

Adam

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

FG is Great!

PROS

The software is clean and easy to use. Keeps or team organized.

CONS

Sometimes it stalls or hits a snag.. which makes a refresh manditory.

Vendor Response

Adam, the team here at Freight Genius is thrilled to hear such good feedback. We work hard to deliver the best user experience possible! We hope our TMS continues to drive efficiency for you and your team.

Replied July 2021

Lauren

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Freight Genius Review

good!

PROS

I like how simple it is to tender out a load.

CONS

I wish pickup/delivery locations was a category that was able to be added to a view because a lot of times we pick up or delivery in the same city but at different locations. sometimes I wish you could put carrier charges when you're under the carrier tab

Will

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed July 2021

Freight Genius

PROS

Support team typically solves issues within the business day. The platform is customizable but the lead time is typically very long for implementation.

CONS

The costs associated with the software are not favorable for our business unit. The development team doesnt have a trucking background and lead times to complete projects are often missed. The load times on the site are slow.

Vendor Response

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly. We want the opportunity to speak with you further and discuss the merits and ROI of customized feature sets within your TMS tenancy. Customized features are utilized 100% of the time vs. what comes standard with out of the box buys. Unfortunately, integrating with internal software or conforming to specific business processes can be met with delays. Please don't hesitate to get in touch with me at 479-326-8759 or wbriggs@firebend.com.

Replied July 2021

Mykala

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Freight Genius is genius

PROS

I was working with building loads along with dispatching carriers, tracking the loads, and invoicing. The way this software would group the different stages made it very easy to work with.

CONS

I had a few shippers/consignees with the same name but different addresses so it was a little annoying having to add a number or letter to get the system to recognize the difference.

Greg

Logistics and Supply Chain, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

More shippers should use FG

PROS

FG helps your dispatchers keep track of all your shipments.

CONS

We look forward to more upgrades being able to post equipment specific within the platform.

Reason for choosing Freight Genius

FG is easy to use and after a few loads anyone can book and progress their freight. Cost is attractive but it gives you all the bells and whistles of a higher priced TMS.

Vendor Response

Greg, the Freight Genius team thanks you for the very well-rounded and thorough review. We work hard to keep Freight Genius simple and easy to use for all stakeholders.

Replied July 2021

5 Reviews