IntelliTransTMS Software

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FrontRunners 2021

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PriceDemo

About IntelliTransTMS

IntelliTransTMS is a cloud-based software designed to help businesses streamline carrier management and shipment execution processes across rail, truck, barge, ocean and intermodal modes of transport. Professionals can view, maintain and remotely access the record of carriers’ contract terms and conditions. IntelliTransTMS allows organizations to manage request for quotations (RFQs) or rating negotiations for shipments and carriers. It provides mobile applications for iOS and Android devices, which lets businesses schedule loads, receive updates about shipments or delivery confirmations and facilitate communication between stakeholders. Additionally, users can perform audits of generated invoices and streamline tender management processes. IntelliTransTMS enables busi...
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IntelliTransTMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 20 reviews

Martin

Company size: 1,001-5,000 employees

Industry: Paper & Forest Products

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2020

Simple and effective - An improvement in your supply chain.

We're using CarrierPoint for more than 10 years now. The system has evolved a lot and is still getting new features every month. Team at CarrierPoint/Intellitrans is constantly listening to customer's suggestions and requests. If you think of something that would be nice to have they will definetely have a look at your idea and they will find a way to get you where you want to be.

Pros

Interraction between CarrierPoint and our MRP is fully automated via EDI. There was also a possibility to use their own communication interface using a local database being synchronized via the web but we decided to go with EDI since we have a better control on any possible enhancement. Tendering rules are easy to set, very customizable and effective. The shipping department can easily manage their rules, no need to call IT everytime they need to change something. Communication with carriers is simple. They received either an email or an EDI communication (if they are integrated with CarrierPoint with EDI). They can accept or reject a load usine their own system sending back an EDI to CarrierPoint wich in return relay the information to our system using another EDI communication. THere is also a possiblity (for carriers that do not use a complex ERP) to use CarrierPoint's web interface to accept/reject loads, provide pickup confirmation and delivery confirmation. CarrierPoint is also integrated with Intellitrans' other system called DockMaster. It allows to manage appointments at the dock. Information between loads offered and appointments is transparent and easy to configure and use. App exist for carriers that allows drivers to confirm delivery in a click of a button. Nice feature that improves our performance tracking. Team at Intellitrans is very reactive. Everyone there is willing to hear and consider suggestions.

Cons

They have implemented a new GUI that is very nice and much more intuitive. However this UI still need to refinement since not all options from old GUI are developped. However it is very easy to switch from old interface and the new one. So some of us are using the new interface, some other prefer the old one. But both GUI can be used. App is more for carriers, not the shipper. Some development is to be done on that aspect.

ruth

Company size: 10,000+ employees

Industry: Building Materials

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2020

Good product

software has always been in place while I worked in this department so I have nothing to compare.

Pros

Customer support is excellent, software works well 98% of time and when there is a problem customer support is quick to respond. Contacting customer support is quick and easy. timely response's to issues

Cons

When it is not working properly, some times a challenge to correct and the inability to change ( back date a load) has caused some issues.

Jennifer

Company size: 5,001-10,000 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2020

Administrator review

We are able to move 1,000(s) truck loads a week with minimal man power.

Pros

Prioritizing bidding process. Ability to upload and attach POD documentation. Audit and Invoice features. Analytical tools.

Cons

Not having full definitions for many of the setup options and capabilities of the software. Support services to answer setup option questions and best use of software too slow. Support services on the EDI side need to have better knowledge of system. Being unable to manage Carrier information within the software.

Alonso

Company size: 10,000+ employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

June 2020

GAF Partner User

Integration was easy with our TMS and with Macropoint. Customer service worked with us to help understand where some of our processes may ave been causing issues and were ablet o implement changes quickly.

Pros

The Shipment Messages and History Log is where i spend most of my time as i help GAF customize and integrate with Penske's TMS system and Macropoint. I can easlity track the EDI flow for any order and it helps me understand were something might have went wrong or when everything is working just right.

Cons

Any issue that we had such as canceled loads not sending info back to Macropoint for tracking and a couple others were resolved with the help of your IT customer service team and i really cannot complain about anything at this time.

Nora

Company size: 201-500 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2020

software review (Carrierpoint)

trackability is key in this system, so far so good

Pros

Product is not the easiest to use if you make a mistake you have to start all over when doing BOL's

Cons

there should be a screen that would allow us tol print Address labels to go with the shipment.

Reasons for switching to IntelliTransTMS

New management took over