ITM IT Asset Management

RATING:

4.9

(11)

About ITM IT Asset Management

ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets. Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets. IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready, ISO 27001 ready and IT Act ready. ITM provides inside information and includes a supplier based on purchase cycle, pr...

ITM IT Asset Management Pricing

3 pricing plans are available: Premium Plan: $99/month Professional Plan: $199/month Ultimate Plan: $999/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

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ITM IT Asset Management Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for ITM IT Asset Management

1 - 5 of 11 Reviews

User Profile

Shadab

Verified reviewer

Market Research, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Very much Worthy using ITM as a Ticketing and Asset Management Tool

It was quite a good product excellent to use,gives a platform a way to manage Asset management and Ticketing to the next level

PROS

The user friendly architecture and full of worthy utilities make this software more reliable and handy

CONS

I would say Nothing,this is simply a good software everyone should use once

Reason for choosing ITM IT Asset Management

cost effective and bundle of utility

Reasons for switching to ITM IT Asset Management

User friendlynes and yes the cost

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Sofware provide access to every user so that it can bring transparency in the Org. It's amazing !!

It saved lot of time and money

PROS

Used this product to manage the infrastructure of 60 computer systems, 50 mobiles, and around 15 DGPS survey devices . We, two people, giving support to our organization with very less overhead (specially in the downtime). This software made this possible. This is a good package in a slim fit. The best part is they are very open to added functionalities as needed. I am very satisfied with their support and customization. Their upfront communication keeps us reliable. Features i loved 1. Auto warranty check 2. Happiness meter 3. Status Board 4. Tciket Tracking

CONS

Need Autodiscovery in the tool. This will reduce the manual work and help in automation. Need more integration with Azure cloud

Vendor Response

Thank you for sharing your valuable feedback

Replied February 2018

Ragaven

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

It makes my inventory maintenance part as easy

PROS

As per my view, the simple and clear way feed & use the details about our goods. One to mention the customer support is good on adding my necessary.

CONS

Expect this site to be collect the laptop, pc's specific details automatically instead I made entry manually.

Vendor Response

Thanks Ragaven for sharing your feedback

Replied April 2018

Santhosh

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Excellant

The learning was excellant , we have share the information and will be a case study to pitch to other customers . The user friendliness was great , The users had a vow experience and their is every possibility of word of mouth will spread across the industry and we shall explore better avenues for business for mutual benefit,

PROS

Absolutely User Friendly, Users at customer end had a real time experience in accomplishing their task on a daily routine. They have given positive input to the Senior management and has asked to cater to other inter linked departments. they have also recommended to their group companies.

CONS

Customer Delight was the key in enabling this software internally and has got a positive response in their team. They have given recommendation to other departments on the portability also. The real time experience of the software user friendliness as a feed back has been shared to their Senior management team and the CTO.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

17 Year Experience in IT infrastructure, Asset Management, IT Technical support.

Manage IT and others department ticking and asset management of Hardware as well as software.

PROS

The functionality and process like the most. Database export import and assign policy for users is the most likely good.

CONS

UI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software.