ITS Dispatch vs Ramp Enterprise WMS

RATING:

4.4

(300)

ITS Dispatch has 300 reviews and a rating of 4.44 / 5 stars vs Ramp Enterprise WMS which has 19 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (300)
4.9 (19)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
December 9, 2022
November 7, 2023
Pros/Cons
  • Pros

  • It is easy to use and provides the info need to make decisions.
  • I like being able to see who clicks on our loads so I can follow up with them to see if they have questions.
  • Cons

  • Currently we can no longer add files to the system. There seems to be some disconnect in what ITS dispatch sales offers and what the system can actually do.
  • There is no support available for problems on weekends. Bill of Ladings need to be more customizable.
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  • Pros

  • The ability to connect with your cell phone and utilize the inventory reporting and scanning features within RAMP is a huge advantage when you’re in the warehouse and do not have access to a RF gun.
  • Everyone of the staff have been an extraordinary help and they are all a pleasure to work with. They continuously took the time to understand our needs and help us in every which way possible.
  • Cons

  • Documentation for all the different modules that's included could be better by possibly adding screen shots, but that's the only negative.
  • Very little negative feedback has been received since we implemented RAMP WMS software.
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Pricing Range
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$
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$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos