# Kibo Order Management System Software Reviews, Demo & Pricing - 2026 > Review of Kibo Order Management System Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/kibo-order-management-system-profile --- [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / Kibo Order Management System Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Kibo Order Management System 2026: Benefits, Features & Pricing Wondering if Kibo Order Management System is right for your organization? Our Order Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Kibo Order Management System 3.8 [(5)](https://www.softwareadvice.com/scm/kibo-order-management-system-profile/#reviews) Pricing Pricing available upon request ### About Kibo Order Management System KIBO Order Management is an enterprise DOM system that provides intelligent order orchestration and fulfillment optimization. The platform uses a rules-based engine to automatically select the optimal fulfillment node based on distance, cost, and service-level agreements (SLAs). It unifies the order lifecycle across all channels, acting as a single source of truth for transactions, adjustments, and returns. KIBO incorporates AI Agents to optimize routing decisions and automate reverse logistics, such as return dispositions and restock confirmations. The system is built on a MACH architecture, allowing for incremental migration from legacy OMS without system-wide disruption. A centralized Customer Service UI enables representatives to handle order edits, appeasements, and refunds in real time. Key capabilities include order routing (IOR), estimated delivery date (EDD) suggestions, bulk picking workflows, real-time inventory (RIS), safety stock rules, and fulfillment optimization. Wondering if Kibo Order Management System is right for your organization? Our Order Management Software selection experts can help you in 15 minutes or less. ## Kibo Order Management System User Interface ## Popular Kibo Order Management System Alternatives Main Product Kibo Order Management System 3.8 [(5)](https://www.softwareadvice.com/scm/kibo-order-management-system-profile/#reviews) Ratings Breakdown - 3.80Ease of use - 3.40Value for money - 2.50Customer support - 3.60Functionality Pricing Available upon request Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1121)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [PartsTech](https://www.softwareadvice.com/auto-repair/partstech-profile/) 4.6 [(119)](https://www.softwareadvice.com/auto-repair/partstech-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.68Value for money - 4.57Customer support - 4.49Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Genius](https://www.softwareadvice.com/product/435569-Genius/) 4.5 [(190)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Ratings Breakdown - 4.62Ease of use - 4.30Value for money - 4.45Customer support - 4.44Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Order.co](https://www.softwareadvice.com/scm/order-profile/) 4.5 [(172)](https://www.softwareadvice.com/scm/order-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.39Value for money - 4.53Customer support - 4.31Functionality Pricing Available upon request Get Price ## Kibo Order Management System Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Order Management Starter Pricing available upon request Plan includes: - Inventory service​ - Order service​ - Fulfillment service (APIs)​ - Carrier integration service​ - Payments service​ - CSR capabilities​ Order Management Essentials Pricing available upon request Plan includes: - Order Routing service - Fulfiller UI Order Management Advanced Pricing available upon request Plan includes: - Catalog service - Pricing service - Promotion/Discount service​ - Subscriptions - Drop ship Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kibo Order Management System Features - Popular features found in Order Management Backorder Management Billing & Invoicing Customer Management eCommerce Management Inventory Management Multi-Location Real-Time Data Reporting/Analytics Returns Management Shipping Management - More features of Kibo Order Management System Activity Dashboard AI Copilot Alerts/Notifications API Batch Processing Contact Database Discount Management Exchange Management Forecasting Generative AI Mobile Access Multi-Channel Management Multi-Currency Order Fulfillment Order Processing Order Routing Order Tracking Promotion Optimization Purchase Order Management Quotes/Estimates Recurring Orders Search/Filter Shipping Labels Special Order Management Third-Party Integrations Vendor Management Workflow Management ## Kibo Order Management System Integrations Stripe Integration rated undefined from -1 review ShipWorks Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Lightspeed Retail Integration rated undefined from -1 review Kount Integration rated undefined from -1 review Google Pay Integration rated undefined from -1 review See all 20 integrations ## Kibo Order Management System User Reviews Overall Rating 3.8 Ratings Breakdown 5 20% 4 40% 3 40% 2 0% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 3.4 Customer support 2.5 Functionality 3.6 Have you used Kibo Order Management System and would like to share your experience with others? VR Verified Reviewer Internet 51-200 employees Used weekly for less than 2 years Review source Reviewed November 2019 EXCELLENT E-COMMERCE PLATFORM 5 Kibo has helped us to support multichannel solutions for our customers Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: We use Kibo to be able to manage orders that are shipped from different locations. We have tried other solutions in the past but they did not work for us. Kibo allows you to see your orders and allocate them according to the conditions you set up and allocate them so you won't miss orders if inventory is available. After the platform is set up, it is very easy to start using it and users do not need long trainings to start working on it. We were ok after just a few hours of trainings. The dashboard is plain but has all the information you need and it is very easy to find the orders that need assistance or intervention. Cons: I have not found big cons so far. They should definitely improve the reports as they could be more customizable. The dashboard could also be improved to be less plain and maybe include some other information regarding the current statuses of your orders Read More JM Justin M. Verified reviewer Retail 5001-10000 employees Used daily for less than 2 years Reviewed November 2019 Almost there... 4 Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: The fulfiller interface used by our sales associates is very intuitive and was quickly adopted by the field. Cons: The reporting capabilities are very manual. It is not easy to pull together stats on any given metric. The report dashboard is not useful and to get to the data through the APIs is a mini project in of itself. Read More MP Maria P. Verified reviewer Consumer Goods 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2024 Kibo review 3 overall good experience, easy to get used to and easy to navigate, may be improved in terms of data structure Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: The system is responsive and easy to operate with, has hyperlinks to different sections which helps when a task must be performed faster Cons: whenever it crashed it took too long to be fixed by IT support, there are some hidden sections which makes the system a bit confusing at first glance. Read More AD Alessandra D. Verified reviewer Luxury Goods & Jewelry 51-200 employees Used daily for less than 12 months Review source Reviewed March 2019 Kudos for Kibo! 4 A fast and clear way to comunicate with warehouse/store and update order data! Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Kibo can help ecommerce business manage their orders as well as coordinate data between employees and warehouse. Provides relevant information all at once, which helps me a lot! Cons: refreshing the page is very slow and sometimes kibo webpage just crashes. Read More KT Kremena T. Verified reviewer Executive Office 10000+ employees Used daily for less than 2 years Review source Reviewed September 2024 Easy to use 3 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Easy to use. The layout looks somewhat complicated but it is not. Cons: Comparing to other products this one is like a dinosaur. Reasons for switching to Kibo Order Management System Much better for the price and very simplified. I did not have to scroll the screen 100 times to find the required info. Read More Showing 1 - 5 of 5 Reviews ## Other Top Recommended Order Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **57** times [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **35** times [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) **4.3** (344) Recently recommended **22** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **22** times Stuck Between Options? Our experts can help you compare Kibo Order Management System with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice