E-Volution in freight forwarding

10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.

Pros

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.

Cons

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Logitude: Amazing system at a right price!

Amazing experience implementing. [SENSITIVE CONTENT HIDDEN] is a champ in service. She will serve you with smile and always willing to go extra-mile. The best account manager we've ever had in our life of 6 years as a company.

Pros

Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing.

Cons

Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation)

Worst Customer Feedback No after sales support

One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience

Pros

compare to my complaints nothing is good

Cons

Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.

Review after 2 year

can get all sort of reports, by sales, by airline and any that need

Pros

Easy access and easy to use, very afriendly to new users

Cons

not agreeable with the Chilean Accounting requirements .

Fully Inclusive Software. It continues to fulfill as an integral part of by business growth

Pros

The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities. It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking. Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays. In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company

Cons

Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.