E-Volution in freight forwarding

10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.

Pros

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.

Cons

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Logitude & Custodia Freight Services

Very happy. Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.

Pros

The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.

Cons

Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.

Worst Customer Feedback No after sales support

One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience

Pros

compare to my complaints nothing is good

Cons

Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.

The best and easy software

Pros

Easy tıo use, economical and efficent palatform. Receive very fast technical support in case of any software problem. The best in class customer service!

Cons

Able to send FWB/FHL message from the mobile telephone whenever I connect to internet. No need to go to airport or head office for this function. Time and personnel saving.

Logitude: Amazing system at a right price!

Amazing experience implementing. [SENSITIVE CONTENT HIDDEN] is a champ in service. She will serve you with smile and always willing to go extra-mile. The best account manager we've ever had in our life of 6 years as a company.

Pros

Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing.

Cons

Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation)