What are Logitude World users saying about the software?

E-Volution in freight forwarding

10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.

Pros

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.

Cons

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Logitude & Custodia Freight Services

Very happy. Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.

Pros

The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.

Cons

Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.

Overall great product with many features

I love working in the software and it makes our team work easier together.

Pros

Great features, very detailed and easy to use after 2-3 weeks usage.

Cons

Missing out some small features like received rates for LCL ocean freight and reports for employee commission.

Worst Customer Feedback No after sales support

One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience

Pros

compare to my complaints nothing is good

Cons

Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.

Logitude

quotes more easier

Pros

invoicing, quotes and awb. registration of ops and debt for jobs .

Cons

missing a small part for the accounting. It will be perfect after this.

Fully Inclusive Software. It continues to fulfill as an integral part of by business growth

Pros

The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities. It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking. Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays. In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company

Cons

Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.

Logitude: Amazing system at a right price!

Amazing experience implementing. [SENSITIVE CONTENT HIDDEN] is a champ in service. She will serve you with smile and always willing to go extra-mile. The best account manager we've ever had in our life of 6 years as a company.

Pros

Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing.

Cons

Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation)

Review after 2 year

can get all sort of reports, by sales, by airline and any that need

Pros

Easy access and easy to use, very afriendly to new users

Cons

not agreeable with the Chilean Accounting requirements .

The best and easy software

Pros

Easy tıo use, economical and efficent palatform. Receive very fast technical support in case of any software problem. The best in class customer service!

Cons

Able to send FWB/FHL message from the mobile telephone whenever I connect to internet. No need to go to airport or head office for this function. Time and personnel saving.

Excellent service for freight-forwarding industry

Pros

For internal structure it works perfectly and customer’s also happy with this software. It is well done for accounting, has all tools for freight forwarding industry, smooth interface and support is perfect.

Cons

Nothing

Amazing software and helpful team

Pros

- Covering all aspects of core logistics operations, although it needs some other options like miscellaneous job file, for example when you do packing or documentation service but you don't move the shipment, so, you need to file this service without putting origin/destination/AWB/BL etc.. - very nice data capture for all details you need in regards to reporting.

Cons

easy to use in the matter of filling up forms and fields

You are in FF business then you must use Logitude

Pros

Cover all the freight forwarding business workflows. Interface - User friendly Mobile App Share info with your customer Easy setup GREAT SUPPORT

Cons

Does not provide integration with the big crm players on the market, like Salesforce and Dynamics.

great product

Pros

- Nice and clean view - ease of use - well defined steps - flexibility to adapt to the company needs

Cons

- the accounting module covers only the operational part, it would be nice to consolidate full Accounting mode in order to have all in one place

System is not so stable, especialy during afternoon of our local time.

Pros

Get coordinater's job more efficient, key in data one time, can generate several report. Accounting system is quite usuefuly, can avoid any overdue and duplicated payment. System connect with airlines system is very usueful, but still need get adjustment in China.

Cons

This software get our job more efficient, and hope in the future, you can add any tracing part connected with airlines/shipping lines system for customer to follow up their shipment will be perfect. And there are any function that can send email automaticly to follow up ATA, DELY....

Very good tool for smaller forwarders covering most of your needs

We use this tool for our day to day work/business.

Pros

all in one package covering trucking (FTL, LTL), FCL, LCL, own groupages, airfreights. Very handy tool where data from previous shipments can be copied (even costs and selling rates). Good customer support. Overall we are happy with this tool and would recommend it to others small or mid size forwarders to use it to full extend.

Cons

quoting tool is not really user friendly no solution for warehouse management or customs clearance process EDI data export and import from partners does not an exist no break bulk options/booking

With logitude we have managed an annual saving of 15% on our system costs.

With logitude we have managed an annual saving of 15% on our system costs. We print fewer AWB's from the Matix printer, which not only saves paper and money but also prevent airline fees, increases productivity, prevents human errors and significantly improves and simplifies the air freight supply chain proces.

Pros

With Logitude, it's easy to create AWB's, quotes and invoices and directly share them with your customers via Shared Logistics. You can also easily create frequent shipments by simply copying them.

Cons

We like everything about Logitude. It's truly is a system for the future.

freight forwarder best tools

i get good control over my shipment- this is a good system for freight forwarding air and ocean, less for land services or storage, but this look under development.

Pros

most of the operational tools, quick development for new features, and a good mix of accounting in the operation give good control over cost/budget to actual expenses, and collection. also, good control over payment/collections.

Cons

warehouse /cross dock systems still very complex and not effective so is the quote system- the crm...not efficient.

Why choose Logitude World

Logitude as help the organization in the following areas: 1. Managed differently by providing operation reports. 2. Customers visibility of shipments. 3. User friendlly 4. Intergration with financial system. 5. Excellent customer service.

Pros

Excellent features per price value. Logitude willingness to work with us regarding customization.

Cons

Lacking a rate module (having this feature would help organization gain a competitive advantage).

EASY TO USE INTERFACE AND VERY SELF EXPLAINED WITHOUT THE NEED FOR TUTORIALS.

Pros

ITS A CLOUD SOFTWARE. SIMPLE TO CREATE SHIPMENTS OR COPY/DUPLICATE THEM. POSSIBILITY TO CREATE CUSTOMIZE EMAILS/DOCUMENTS.

Cons

INVOICING (NO CERTIFICATE INVOICE FOR PT CUSTOMERS); SOMETIMES BUGS/ERRORS OCCURS AND IN SOME CASES IT TAKES TOO LONG TO SOLVE THEM; SHOULD HAVE ALREADY AN APP VERSION FOR MOBILES, AT LEAST FOR OPERATIONS/TRACKING.

EASY TO USE IN AN FAST WORLD

because this is an cloud program you can access it from any computer and this give power of movement at any time / anywhere

Pros

Friendly system to use in our Freight Forwarding industry

Cons

on the AWB labels you cannot edit spaces that need somethings adjustments

I have a great experience with this logitude and its Team.

Pros

It is user Friendly . The customer service department is up to the mark , whenever you need assistance they will be there to help you out , during the implementation time one of their representative was completely with us for 10-12 hours daily . last but not least it cloud base software and you do not need to invest anything in respect to storage or date security .

Cons

Honestly speaking I do not have much to write something about cons , but I believe if they increase the features it will help them more to capture the market

Its easy to use and its peoples friendly.

We can use it as an overall booking system and CMR system for quick and easy work.

Pros

Everyone can use it and understand it quit quick. Good and professionell system that gives you the guide to understand what you should click in.

Cons

INNTRA for the Sea freights its still not up and running. Because of this its not giving you the full potential with your shipments in an operational matter.

Has been excellent

Pros

Very easy to use, very intuitive. We have greatly improved the process opening and AWB emission in record time. CRM help us to control the entire business side.

Cons

We can not bill directly to the clients because it is not a certified program in Portugal. So we have an extra cost.

User friendly - Extremely fast customer support - Time saving - Great Features - Frequently Updated

Pros

User friendliness - extremely easy for any employee to start working - save a lot of time with some features

great software!

Pros

customer service, frequent system upgrades, customization, shared logistics, dashboard, follow ups,

Cons

that the shipment details are divided into different tabs (general, orders, packages, routing, etc.) I like to see everything at once.