MachShip
About MachShip
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Most Helpful Reviews for MachShip
1 - 5 of 18 Reviews
Adam
Warehousing, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Machship intergration @ Toshiba (Australia) Pty Ltd
Overall experience exceeded expectations with customer support in real time & follow up check ins from on boarding team & BDM.
PROSIntegration & on boarding support from the team was exceptional. Post go live support & fine tuning has been trouble free further enhancing the use within our business.Holistic visibility for leaders & users has been the business critical enhancement we most like from Machship.
CONSNothing missing as such but looking forward to the international integration piece to link our NZ customer base into Machship
Reason for choosing MachShip
Multi carrier intergration, cost & local support/development.
Ken
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Machship- making dispatch eassy!
Resolved a manual process by integrating into a system our previous providor could not. This has saved us over 20 hours of labour per week.
PROSEase of integration into exisitng systems, including a platform that our previous providor was unable to integrate too. Simple user interface makes things easy for the team on the floor. Backend management of carriers and consignments is simple yet powerful
CONSDashboards could contain more information (eg) carrier names on columns
Reasons for switching to MachShip
user interface, ability to integrate with all systems
Jon
Warehousing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
MachShip
Keeping cost of freight as low as possible along with reliable intrgrations.
PROSSimple UI, integration with MYOB Advanced works well. Being able to manage rate cards and carriers internally saves a lot of time and cost. Local support are helpful and quick.
CONSNothing to mention. Have only had one short outage in over 12 months.
Reason for choosing MachShip
Integration options and self management functionality
Reasons for switching to MachShip
Poor integrations, poor support, cost of adding new rates and carriers and being forced to use IFS labels.
Deb
Automotive, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
How to make your work life more productive.
We now are able to get accurate reporting from the system, which is used Weekly in our company.As we now have invoice reconciliation in the system, which cuts down the manual work load that I have to do.
PROSWe have found MachShip to be a very user friendly system. The staff at MachShip made the integration for our Business smooth and provided training to help our staff around the Country to learn how to use the system before we went live. They also provided video footage of Training sessions and as we have over 40 locations that use the system, this has come in handy for our business when we have had new staff members learning how to use the system.I like that the system is self serve, as you don't need to wait for the IT people to update Rate Cards, Fuel Surcharges, add Users and a number of other functions that we are able to update or complete ourselves.
CONSThere are not a lot about this system I don't like. Changing Date range when you are searching a Connote, it would be easier if you did not have to change the date range and the Connote populated in the search with out having to do this, as I quite often forget to change the date range and then wonder why nothing has come up in my search.
Reason for choosing MachShip
It was simply the best and most accurate system out of the ones we looked at or where previously using.
Reasons for switching to MachShip
We switched to Machship because we needed a system that would give us accurate reporting, invoice reconciliation and was very user friendly and easy for our staff to use. We also like the self serve aspect of the system, as we are now able to update our carrier information or add new carriers or users with out having to wait for the systems IT department to do this for us.
Peter
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Machship User Review
Very pleased the functionality, reporting, and easy of use.
PROSBest feature is the simplicity of creating and booking consignments, once set up the pallet dimensions are easily accessed for simple consignment creation
CONSSome of the rate card updates are very complex, simple % rate increases are easy but complex rate card updates are quite longwinded and complex
Reason for choosing MachShip
Machship is commonly used in the Hardware Industry and it has helped us tremendously when transitioning across to other carriers to have the skills already in our team.