Very flexible inventory management app with fantastic customer support

We've been happy Megaventory customers since 2010. Since our use case is somewhat atypical (we're a non-profit distributing products free of charge from multiple locations all over Europe) it was not easy to find a solution that would fit out needs and be within our budget. Megaventory has the flexibility that can fit a lot of different types of businesses and adjust as needs change. As our operations grew, Megaventory allowed us to scale up without a problem. Their customer service is more than 5 stars - the few times we needed their help (Megaventory is very reliable!), the response was nearly instantaneous and always to our satisfaction. All in all, it is a great value for us!

Pros

- ease of use - flexibility (mulitple locations/product categories/currencies/user permissions, etc.) - very rich reporting tools - fantastic A+++++ customer support

Cons

- no dynamic/partial match filtering of product/customer/supplier list in the reporting module (with many items the lists can get a bit unwieldy).

Excelent value for money

Before Megaventory we were in total darkness. Thanks to this tool we now have control over what we are buying, storing and building. Despite being a small software compared to the big ERPs, it is truly keeping us alive. There are of course many things to be improved, but it does the most important things any manufacturing company needs to have.

Pros

It is very straightforward, so the implementation time is really short. You can pretty much start using it as soon as you buy it, although of course some configuration is necessary. It has a trial version which is amazing because you don't have to sign a contract or pay upfront and only afterwards realize what the software does/doesn't do. We like that we can manage our procurement, inventory and manufacturing from one solution and that it integrates with SolidWorks. The customer support is also amazing. They answer really fast and help us figure out how to solve our problems. They will also do customizations at request, which we have some times needed, and they delivered to our satisfaction. In a nutshell, we are getting great value for money.

Cons

We would love it if we could have: 1. A purchase requisition process that includes manager approval (our procurement department still receives emails and spreadsheets to know what to purchase) 2. A more comprehensive AP invoice functionality. We can only record invoices that are linked to a PO/material receipt, so the rest of them (electricity bill, insurance, travel expenses) we cannot record in the system. This means we have two sources of payables and that is not good practice. :( 3. Approval limits for POs for different users. Some of our buyers should not be placing orders of more than a certain amount, but we cannot restrict that. We have not been too deep into costing or shipping functionalities yet, so I cannot comment on those two topics.

Review Lieuwe Boards

Pros

I like the fact that the program is suitable for the production process of our product. The way it keeps track of the materials that go into the products we build, the way how purchase orders are made and received.

Cons

What I really miss about in this program: - A planning feature: It would be really really nice to have a clear overview of all the sales orders with deadlines in a agenda like view. - A feature to make a work order from a sales order. or to connect them and to make a work order for multiple different products

Totally worth it! Migrating from spreadsheets to database was hard because it was our first time in setting up a database from scratch. No regrets.

Pros

Can build up data really quickly once you know the right documents to raise. The chat facility is very good, normally get a response within a few minutes to a few hours. They work Sunday's as well as through the week. I have had chat replies at 10pm. Really Nice people, can build up relationships with them. Fun emojis and gifs in the chat facility. We are now getting excellent sales/stock/turnover/Profit/location reports from the system. Has facility to deal with serial numbers and easy to find documents relating to serial numbers. Once you get it set up properly, it is addictive, actually wanting to input data and see the results in the reports. The share facility to colleagues for reporting is fast and easy. Lots more pros, but I think you will all get the idea.

Cons

If you haven't set up a database before, then there is a lot to do, and have to wait for answers on the chat facility. But they do get back to you. No telephone customer service. Chat and email only. Would be helpful if there was a video for set up and early use. (I think they are working on that). Could do with being able to see serial numbers when searching to add or delete a serial number from a product. Other small idiosyncrasies, but can quickly get used to those.

Perfect for scaling manufacturing companies with multiple distribution outlets

We have gained a better understanding of our inventory with customizable reports and tracking.

Pros

I loved the simplicity and ease of use of the software, as well as the customer service! The team was INCREDIBLE in helping us set up the software and customizing it to our needs. I have never encountered this level of customer service with any other software company we tried.

Cons

They are working on implementing batch tracking which is one feature we could use.