MyCarrierTMS

RATING:

4.71

(97)

About MyCarrierTMS

MyCarrier was formed, inspired, and driven by the shipping and logistics digital innovation possibilities. We aspire to be the ubiquitous platform that connects customers and carriers instantly and without barriers to fuel the future of supply chain. We want to make shipping simple, fast, and cost-effective. Our difference is in our people. We believe that our team members are the greatest assets to our mission. We’re driven to support our employees with all the tools and resources needed to support their individual talents. Our people live the values that makes MyCarrier a great place to work. Our focus is helping our customers simplify the shipping experience. MyCarrier enables shippers to automate and streamline their shipping processes resulting in fewer manual p...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

MyCarrierTMS Pricing

MyCarrierTMS is available in four packages: MyCarrierTMS, our carrier-sponsored and optimized LTL/FTL shipping platform and MyCarrierTMS Pro. MyCarrierTMS Pro augments MyCarrierTMS with key capabilities needed by shippers to optimize internal operations, adding such things as invoice audit, ERP integrated, VICS BOL, and more. MyCarrierTMS Pro extends the value shippers need above streamlined and digitized workflows with carriers.

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Available

From quotes to dispatch
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MyCarrierTMS Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 97 reviews

Alex

Company size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2021

MyCarrier TMS Review

My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches and help them overcome challenges that some of them did not realize they had. This offering helps me to further build my relationships and trust with my customers who see the benefits of using the platform.

Pros

This software offering helps the efficiencies of a business in a number of ways no matter the size of business or volumes of freight they ship. The main impacts being but not limited to live tracking and visibility of their shipments, accurate quoting, minimum billing errors and the have access to their data. The platform is very user friendly and most customers are able to pick up and start using after the 1st demo. The integration process is easy and backed with support with a click of a button.

Cons

My main disappointment has been the inability to book outbound collect shipments on this platform. This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have visibility of these type of shipments as well. There are many customers in my market who ship 50/50 prepaid versus collect, it makes no sense for them to use this platform for prepaid shipments and then carrier websites for the collect shipments.

Reasons for choosing MyCarrierTMS

While I did not choose this product over another, it is easy for me to compare this product to the other similar products in the market. I can easy show the customers what features this platform offers that others do not.

Charles

Company size: 5,001-10,000 employees

Industry: Logistics and Supply Chain

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

December 2021

TMS helps make shipping easier and more efficient. TMS system will save you time and money!

I really like the TMS System and I feel it is a necessary tool for shipping. When it is fully in use, it allows everything to be done easily and gives everything needed to know status and create documents all i77015041900 n one place. The best part of the experience is the availability of customer service. They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy.

Pros

The Calendar View and the Google Maps Feature. I feel the Notification of shipment status and knowing where to ship are missed a lot by my shippers not utilizing the TMS system. Having these features available through the TMS has shown a difference and now my shippers using this system know more about their shipment and their customers.

Cons

I wish it was more user-friendly. A lot of my shippers like Kuebix more because it works like an App on an I-phone. It is almost "Dummy-Proof" on how to use as one of my shippers put it. With the TMS, it seems to be a larger learning curve and I keep running into issues where the shipper gets stuck and they stop using the system. If able to use more like starting up an App on your phone I feel will help get more shippers using on a regular basis.

Soua

Company size: 2-10 employees

Industry: Textiles

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

February 2022

MyCarrierTMS Review

Pros

Overall this system is user friendly and easy to navigate.

Cons

I don't like the fact that you can't go back into the BOL and edit it. You would have to key in a whole new BOL and that is time consuming.

Luis

Company size: 1,001-5,000 employees

Industry: Furniture

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2022

Great Software

I was a little hesitant about switching over to MyCarriersTMS because I've been using ABF and creating everything I need off of their website for the last 14 years and I got really comfortable with it. After using your website for the past month, I've learned to navigate my way through and accomplish everything I need with ease. And like I said before, we've saved a lot of time and money in that short amount of time.

Pros

I like that everything is centralized and I can get everything I need without having to enter the same information multiple times. The color coding on the homepage allows me to know the status of a shipment with a simple glance. And we've saved hundreds of dollars in the short amount of time that we've been using this program by being able to shop freight prices.

Cons

We sell various sized markerboards and they're generally shipped loose in cartons. The only thing that I'm still getting used to is having to create a different H/U for every carton. I think that if you're adding another commodity you should be able to add dimensions without having to change the handling unit.

Reasons for switching to MyCarrierTMS

Looking for competitive pricing to save money and keep prices down for our customers.

Response from MyCarrier

Luis, Thank you for the feedback. We always appreciate hearing directly from our users. If you ever have any questions, feel free to reach out to us directly - live chat or you can respond directly to me. Marc

Replied August 2022

Glyn

Company size: 501-1,000 employees

Industry: Building Materials

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

March 2022

hvp

I'm very impressed with My Carrier, a great asset to my shipping needs

Pros

All my carriers are reachable at one location. quick, easy and a wealth of information

Cons

Days where all carriers or all processes don't work

Reasons for switching to MyCarrierTMS

Kubix wasn't nearly as user friendly.

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