MyCarrierTMS Software

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About MyCarrierTMS

MyCarrier was formed, inspired, and driven by the shipping and logistics digital innovation possibilities. We aspire to be the ubiquitous platform that connects customers and carriers instantly and without barriers to fuel the future of supply chain. We want to make shipping simple, fast, and cost-effective. Our difference is in our people. We believe that our team members are the greatest assets to our mission. We’re driven to support our employees with all the tools and resources needed to support their individual talents. Our people live the values that makes MyCarrier a great place to work. Our focus is helping our customers simplify the shipping experience. MyCarrier enables shippers to automate and streamline their shipping processes resulting in fewer manual p...

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From quotes to dispatch

MyCarrierTMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 31 reviews

Amanda

Company size: 501-1,000 employees

Industry: Wine and Spirits

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Simplify your shipping with one click!

I could not have asked for a better team to get us up and running with a TMS System. There were a lot of areas we were not knowledgeable in and MyCarrier's Customer Service and Sales Team were more than happy to educate as we went through the process from beginning to end.

Pros

Integration was super easy. Customer Service is top notch and available pretty much 24/7. Quick response times from Customer Service. Centralized location for all of your shipments making your market share easy to analyze. Very user friendly.

Cons

DFQ Quotes are still being integrated. Once that is done all of our LTL Business will run through MyCarrier.

Reasons for choosing MyCarrierTMS

The product capabilities and the Customer Service and Sales Team!

Charles

Company size: 5,001-10,000 employees

Industry: Logistics and Supply Chain

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

December 2021

TMS helps make shipping easier and more efficient. TMS system will save you time and money!

I really like the TMS System and I feel it is a necessary tool for shipping. When it is fully in use, it allows everything to be done easily and gives everything needed to know status and create documents all i77015041900 n one place. The best part of the experience is the availability of customer service. They are quick to respond and know exactly what is needed to resolve the issue quickly. They are a big asset to this system and all have been really good in making this process easy.

Pros

The Calendar View and the Google Maps Feature. I feel the Notification of shipment status and knowing where to ship are missed a lot by my shippers not utilizing the TMS system. Having these features available through the TMS has shown a difference and now my shippers using this system know more about their shipment and their customers.

Cons

I wish it was more user-friendly. A lot of my shippers like Kuebix more because it works like an App on an I-phone. It is almost "Dummy-Proof" on how to use as one of my shippers put it. With the TMS, it seems to be a larger learning curve and I keep running into issues where the shipper gets stuck and they stop using the system. If able to use more like starting up an App on your phone I feel will help get more shippers using on a regular basis.

Patricia

Company size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2021

Account manager

Pros

Ease of use demo process is easy and setting up carriers was easy

Cons

Havent used it enough to com I’m a n account a manager positioning the software in create value behind it

Alex

Company size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

MyCarrier TMS Review

My experience has been excellent, I now have a tool I can present to my customers to save them time and headaches and help them overcome challenges that some of them did not realize they had. This offering helps me to further build my relationships and trust with my customers who see the benefits of using the platform.

Pros

This software offering helps the efficiencies of a business in a number of ways no matter the size of business or volumes of freight they ship. The main impacts being but not limited to live tracking and visibility of their shipments, accurate quoting, minimum billing errors and the have access to their data. The platform is very user friendly and most customers are able to pick up and start using after the 1st demo. The integration process is easy and backed with support with a click of a button.

Cons

My main disappointment has been the inability to book outbound collect shipments on this platform. This limits the customers ability to use this platform as a one stop shop tool, it also does not allow them to have visibility of these type of shipments as well. There are many customers in my market who ship 50/50 prepaid versus collect, it makes no sense for them to use this platform for prepaid shipments and then carrier websites for the collect shipments.

Reasons for choosing MyCarrierTMS

While I did not choose this product over another, it is easy for me to compare this product to the other similar products in the market. I can easy show the customers what features this platform offers that others do not.

Sean

Company size: 51-200 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

MyCarrierTMS is easy and very effective.

We have saved quoting time, and improved our customer service working directly with carriers (rather than 3PL middlemen). We have improved our rate negotiations with our carriers with better lane data and analytics.

Pros

This software saves so much time. Anyone can get quotes from all our accounts in moments. That data is saved and accessible by others, so it is easy for different departments to work on various steps of a shipment if needed. The reporting tools are fantastic for looking into costs, savings, lane data, and activity. The technical support staff is top notch.

Cons

Software is fairly simple to use. I hope to see more levels of users in the future (we have multiple locations so in order for a sales rep to look at options at all locations, they by default have access to carrier settings. I'd like to protect that from accidental access).

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