Very Pleased with overall experience, looking forward to continued improvements

Really appreciate the simplicity but also the flexibility to add complexity as needed

Current UI / Usability for new users needs improvement

I love Optilogic and Cosmic Frog - great software, great people. In supply chain and consultancy, what matters most is trust in your partners. Optilogic is the partner you can rely on.

The transition was surprisingly smooth, and I was amazed at how quickly I started seeing value. In an area where it felt like innovation had reached its limits, Cosmic Frog proved me wrong. The platform's innovative approach has genuinely surprised me, demonstrating there’s always room for improvement and new ideas.

At first, I encountered a learning curve. Being accustomed to desktop solutions, I started with some limitations regarding SaaS solutions.

Robust network design software with commercial options available to suit everyone's needs.

Data interfaces and manipulation in the tool could be improved.

I would not hesitate in recommending the company and software with their impressive set of supply chain tools backed by a seasoned, experienced staff that takes immense pride in their work.

An excellent blend of scalability, speed, and customization in a cloud-based supply chain design suite of tools encompassing optimization, simulation, and routing. The customer service and support are top notch who are genuinely interested in and seek customer feedback.

Nothing significant at this stage with the evolution of the product. There were some minor growing pains over the initial rollout being an early adopter which were expeditiously addressed.

Outstanding Customer Support: One of the standout features of this software is its unparalleled customer support. Their prompt and knowledgeable assistance can make all the difference in the user experience. The support team is not only responsive but also deeply knowledgeable about the intricacies of optimization. Users can rely on them for quick problem resolution and expert guidance.

One of the major drawbacks of this supply chain optimization software is the speed at which it entered the market. While the quick release may have been an attempt to meet urgent industry demands, it has resulted in a product that might not have undergone the same rigorous stress testing as its more established competitors. As a consequence, I have encountered some glitches and performance issues.