Outlaw

RATING:

4.5

(41)

About Outlaw

Want to generate contracts 75% faster? Outlaw is the most flexible, easiest-to-use contract management platform. While staying compliant, teams can turn a 5-step agreement process down to just 2. Ingest buy-side contracts, redlines and all, to keep all parties on the same page. Track and store documents in our intelligent contract repository. Draft, negotiate and eSign in real-time. Integrate Outlaw seamlessly with your existing workflow and business tools. With unlimited eSignatures, unlimited storage, no maintenance fees, and a user-based model, Outlaw offers flexible, simple pricing making it affordable for teams of all sizes. Outlaw supports seamless integrations including Salesforce, Hubspot, Microsoft Office 365, Quickbook, Sharepoint, DocuSign, Adobe Sign, Dropb...
Legal Template Management

Outlaw Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Outlaw

1 - 5 of 41 Reviews

User Profile

Steve

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Incredibly user-friendly and affordable service that simplified our legal paperwork.

The software saved us a lot of money, and created a simple legal contract process that was much easier for our investors to sign. Our conversion on bringing investors was much, much better with this software which simplified the process. Our lawyers also enjoyed using the software as well given the digital distribution of the contracts that saved on their administrative functions.

PROS

There were two things that we particularly loved about Outlaw: their intuitive contract creation process as well as the Overview function that allowed us to cut through the dense legal contracts. Given their accessible pricing model, it was a no brainer for us and it's saved us tens of thousands of dollars in the first six months of use.

CONS

We have had some users have issues accessing their contracts due to confusion between personal and work email accounts.

Vendor Response

We're so glad you enjoy Outlaw, Steve! Thanks for writing in!

Replied May 2018

Joe

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Good start and looking forward to what's ahead

My overall experience has been good. [SENSITIVE CONTENT HIDDEN] (Customer Success) was very helpful in getting our templates set up and always very friendly. On the Sales call, I was told that there was a native integration with Hubspot, which turned out not to be true, so what I could do with my previous solution isn't an option, although there were a lot of challenges with that native integration working, so it's not all that different for me in the end. Once everything is set up, it's pretty user-friendly.

PROS

I was really excited about Outlaw because my previous contract software was not all that friendly for us - didn't allow in-platform redlining/commenting for the client, didn't allow Word exporting, and didn't have the search functions, all of which Outlaw addressed. They also have the ability to import agreements to centralize storage and I'm excited about being able to eventually e-sign imported documents there as well, although it's not available at the time of this review.

CONS

No native integration with Hubspot and limited functionality through Zapier. Depending on how you use it, there may still be a need for manual data entry/creating documents from scratch. Building agreements with logic/variables was a little trickier than I expected, but Customer Success has been helpful there.

Reason for choosing Outlaw

Hubspot is still our CRM, but the proposal and signing feature is not very useful for the way we do business and doesn't offer much customization. We still have one DocuSign seat and use it for e-signing when a client requests it, but we needed something that made it easier to create contracts, not just get them executed.

Reasons for switching to Outlaw

Proposify raised our rates by 300%+ from what we had (during the pandemic) when our contract ended with no flexibility, functionality was already limited, and the integration was only working correctly about 25% of the time. Customer Service was also not really responsive.

Vendor Response

Hi Joe, thanks for submitting a review on Outlaw! We just released eSigning on imported PDF documents. Do check out this help article - http://help.getoutlaw.com/en/articles/4360434-pdf-e-signing or reach out to us directly to learn more about this new feature.

Replied September 2020

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2021

Onboarding is taking months longer than expected

Most of the time I feel frustrated. Many features are not intuitive and are hard to find or do not exist.

PROS

Once you get going it is easier to keep going.

CONS

Getting over the threshold of transitioning to this system has been very difficult. It probably would have been better to dedicate a week with a customer service person and get it all hammered out. Instead we have been doing 'set up' for about 3 months.

Reason for choosing Outlaw

It seemed like it would do what we wanted it to do.

Reasons for switching to Outlaw

We wanted a more comprehensive process.

Jonathan

Verified reviewer

Human Resources, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Cloud legal drafting and signature platform that just works

Contract version Management, contract contract control, esigning, template based drafting. We use the product so that non legal end users can draft contracts without legal input. The legal experts drafts the contract securely. Its excellent at this - and has enabled to free up legal time internally and reduce external legal spend. Furthermore we've been able to streamline other aspects of our business including on boarding (HR contracts and offer letters) and we use the platform for ad hoc formal letters and contracts.

PROS

Laser focus on the aspects of the product matters - drafting, variables and sharing. Rapid development and responsive support team. The product support is 100% fantastic - issues are fixed very fast, new features are rolled out and general day to day support is high quality.

CONS

Sharing for signature is not as open as Docusign (although this is for good reason - but is slightly inconvenient for our use case). We like to share contracts with clients and partners, and we are generally not so concerned over who signs - Outlaw has a secure workflow where only particular external users sign the contract. We would prefer to share more widely. Document management has improved massively, its not quite at the point where I wouldn't save documents elsewhere - but this coming

Reason for choosing Outlaw

Outlaw did everything we wanted with no bloat - we weren't paying for features we didn't want.

Evan

International Trade and Development, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

The Best Value in Contract Management Systems

Outlaw is easy to learn, provides a solid set of tools and features, looks great, and has streamlined our contracts process. The customer service is the best I've seen!

PROS

The templates and template editor are great and keep us all on the same page. The generating a new contract from a template is easy. The looks and feel of the interface is intuitive and modern. In the year since we adopted Outlaw, they have added several new features like batch contract generation, support for third-party paper, etc. that have been very helpful, and the very active development is great to see. They also squash bugs very quickly!

CONS

Overall it is great, though the sharing functionality can sometimes be confusing for counterparties who don't have any experience using the software.

Reason for choosing Outlaw

It was a way better value for money, especially for a small-to-medium sized business, and the overall sales experience was much better with Outlaw. Both Ironclad and SpringCM made it more difficult to understand their product. And there were very few features the others offered that Outlaw didn't.